Hays Travel - Beverley Reviews 

657
TrustScore 5 out of 5

4.9

33 Toll Gavel, HU17 9AA Beverley, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The young woman who delt with us very very helpful.We had a few choices she looked up the first which was fully booked the second came up trumps so we made the booking and came away very pleased will... See more

Rated 5 out of 5 stars

Lizzie was brilliant from start to finish and did everything she could to find us our holiday as the one we wanted had sold out. Lizzie went through everything with us and found us a different holiday... See more

Company replied

Rated 5 out of 5 stars

We had previously booked a P&O Norwegian fjords cruise with Millie. She was really helpful and knowledgeable as we had never done a cruise before. We absolutely loved the cruise from start to fi... See more

Company replied

Rated 5 out of 5 stars

Although we went into the branch fully prepared, knowing precisely the Jet2 city break we wanted to book, Millie was excellent. Polite, efficient and friendly service throughout. Millie cross check... See more

Company replied


Company details

  1. #21 of 206 best companies in Travel agent
  2. #8 of 37 best companies in Cruise agency
  3. #7 of 53 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 33 Toll Gavel, HU17 9AA, Beverley, United Kingdom

  • 01482 534771

4.9

Excellent

TrustScore 5 out of 5

657 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(657)

125,952 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure. Staff are very knowledgeable and always spend time making sure you get what you want. They always go the extra mile !!

17 August 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the lovely review! We are always happy to help! :)

Rated 5 out of 5 stars

Friendly

Friendly, helpful staff

14 August 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the lovely review! :)

Rated 4 out of 5 stars

Very friendly and helpful

Very friendly and helpful. All questions answered to satisfaction.

17 August 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for your lovely review! :)

Rated 5 out of 5 stars

We booked with Hays last year and found…

We booked with Hays last year and found that a good experience. So we decided to book for next year, having no plans to go away this year. The young woman who dealt with us was friendly, approachable and efficient in her work. August 16th 2025

16 August 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review, Millie was glad to be able to help you find a holiday! :)

Rated 5 out of 5 stars

Always made to feel really welcome when…

Always made to feel really welcome when going into this shop, Sally who booked our holiday was so helpful and nothing was too much trouble for her.
Millie has also always looked after us.

15 August 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the lovely review! Sally and Millie are glad they were able to help you in finding a holiday! :)

Rated 5 out of 5 stars

Perfect Service

Perfect Service

Sue and myself were looking for a cruise holiday to celebrate an anniversary: We tried elswher, but couldent get what we wanted, so went to Hays as a last resort. On entering it was obvious that the office and staff were welcoming and friendly. We explained to Allie May our requirements and in conjunction with her colleague Milly, they soon devised a plan that was perfect for our needs. The cost was less than we expected, and we were very pleased with the service and result. So full marks to Hays and all of the staff. Thanky you. from Ray and Sue

15 August 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the lovely review, Allie and Millie are glad they were able to find you a holiday to celebrate your anniversary!

Rated 5 out of 5 stars

Easy to book

I know where I wanted to go so was able to book it with ease.The lady was very helpful and friendly. I was happy with the way she handled questions and answered them.

31 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the lovely review, Marie is glad she was able to help you with your holiday! :)

Rated 5 out of 5 stars

Speaking to Helen, was the right choice!!

Your travel advisor Helen, at your Beverley shop, couldn’t have been more helpful. We were impressed by her gentle approach and expertise. This was the first time, in recent years, that we have used the services of a Travel Agent but maybe consult Helen, at Hays Travel, in future. She is a credit to your company.

9 August 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the amazing review! Helen is glad she was able to help you find a lovely holiday!

Rated 5 out of 5 stars

Amazing service at Hays Travel Beverley

Once again Allie has advised us well and found us an amazing deal on a holiday of our dreams, a family Caribbean Cruise over Christmas. We’ve had all the information for the trip explained and emailed and she even assisted us in setting up our P&O account so we couldn’t ask for more. We always recommend Allie and the ladies at Hays Travel Beverley who do amazing job, thank you so much 🤩

9 August 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

We are really pleased Allie was able to find you your dream holiday! Thankyou for taking the time to recommend us to your family. We hope you have an amazing holiday :)

Rated 5 out of 5 stars

Excellent service

We came away from Hayes Beverley having been assisted in securing the holiday we were interested in taking. Once again guided through the process by Helen. We would never consider going anywhere else to organise our holidays.

30 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review we appreciate it, Helen is glad she was able to help you find an amazing holiday :)

Rated 5 out of 5 stars

5 stars for Hays travel

Helen was amazing at hays travel Beverley toll gavel! She was very knowledgeable and patient regarding my request and multiple questions! Thanks to Helen, I’m going to Japan next year for a mini break!

31 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thankyou Carla for your fantastic review, so pleased you are happy with your booking

Rated 5 out of 5 stars

Excellent experience

Sally spent the time getting to know me and my family to help us decide where to go in a last minute holiday. Nothing was too much trouble and she helped us find the best deal available. Thanks Sally!

22 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review we are glad we were able to get you a great holiday :)

Rated 5 out of 5 stars

Amazing very helpful sorted our holiday…

Amazing very helpful sorted our holiday out big thank you allie.
Definitely coming back again.

9 May 2025
Unprompted review
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review, Allie is glad she was able to help you and get you the perfect holiday :)

Rated 5 out of 5 stars

Hays Beverley is excellent holiday shop

Hays Beverley is great, all the staff are really kind, very helpful in finding holidays for you especially Millie who has booked us numerous holidays. We have just booked Mauritius and sat with us while she rang the company providing this holiday, she sorted everything out, we were offered a drink too and turned the air con on for me too as I was really hot, nothing is too much trouble for this shop and we love booking our holidays with them. The prices are great too very competitive. All the staff are lovely

20 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you so much for the review, I am glad I was able to help and get you the perfect holiday to Mauritius such a great deal too! Millie :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look