i went into hays travel in bexleyheath saturday to book a holiday i can not praise the staff enough, they are all so friendly and the manager goes out of her way to help you in anyway she can . would... See more
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We knew roughly where and when we wanted to go but the lady we saw helped us in deciding for certain which hotel. She was friendly, knowledgeable and helpful. We will definitely return for our next ho... See more
Company replied
The complications on the holiday we booked for next year would of been impossible to do yourself. Everything was done for us after over an hour in store I no the holiday will be perfect not only do th... See more
Company replied
Sophia always goes the extra mile to create a holiday package for you. Nothing is ever too much trouble , even researching holidays when she is not in store. Sophia knowledge is amazing, she is a c... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 The Mall Broadway Shopping Centre, DA6 7JJ, Bexleyheath, United Kingdom
- 02039180708
5.0
Excellent
1k reviews
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Very helpful
4 June 2026
Reply from Hays Travel - Bexleyheath
Thank you for the 5 Star review , very much appreciated : )
My happy place ..
I have used hays travel for a gd few years now & have found the service,the staff,and their professionalism top notch & will continue to use them for all my holidays.
8 June 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for the lovely review and really happy to hear you will keep coming to us for your future holidays : )
Reply from Hays Travel - Bexleyheath
Thank you for the feedback. I try my best 🤩
Reply from Hays Travel - Bexleyheath
Thank you very much for the 5 Star review : )
The staff were excellent
The staff were excellent, knowledgeable in the extreme, helpful, cheery and genuinely wanted to make our trip easy, memorable and value for money.
7 June 2026
Reply from Hays Travel - Bexleyheath
We all really appreciate the lovely review , thank you very much : )
Very efficient
Very efficient, professional and friendly service. Sophie dealt with my booking, she had prior knowledge of the resorts I was looking at. Plus, she gave her honest opinion on those she had heard about, rather than experienced. She made it easy for me to make a decision and I booked there and then. Fantastic, I can't wait for my holiday.
3 June 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for the lovely review . Was an absolute pleasure assisting with your holiday plans . Have an amazing time away , Sophie : )
I sat down with Sophie and she was very…
I sat down with Sophie and she was very professional and found me the perfect holiday, which is a cruise. Sophie helped me book everything and gave me all the information I needed.
30 May 2026
Reply from Hays Travel - Bexleyheath
Was lovely to meet you and assist with booking your cruise . I'm excited for you all ! Catch up again soon , Sophie : )
The staff are very welcoming
The staff are very welcoming, friendly and extremely patient and helpful. Nothing seemed too much trouble. They helped us find the ideal accommodation for our needs on a good resort. They were very professional and knowledgeable. Would book again through this company.
29 May 2026
Reply from Hays Travel - Bexleyheath
Thank you so much for your kind words . Glad to hear you will come back to us for your future holiday plans : )
Reply from Hays Travel - Bexleyheath
Thank you very much for the 5 Star review , we all really appreciate it : )
Fabulous service
Samantha was extremely helpful and helped us chose our holiday. The booking process was smooth and simple
28 May 2026
Reply from Hays Travel - Bexleyheath
So pleased to hear you were happy with the service received , thank you very much for the lovely review : )
Staff ,booking process and service is…
Staff ,booking process and service is always excellent 👌 👏
3 June 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Excellent service start from finish…
Excellent service start from finish highly recommended travel agents.
2 June 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Very professional
Very helpful very professional and the girls couldn’t do enough for us
Thank you
1 June 2026
Reply from Hays Travel - Bexleyheath
Hey Mr Ellison, Thanks for the lovely review and booking with us again. :)
Reply from Hays Travel - Bexleyheath
Hey Mr Ashenden, Thank you for booking with us again. We really Appreciate it :)
Welcoming
Leonie was knowledgeable, helpful and friendly as soon as we sat down. She is an asset to Hays Travel
31 May 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Great service from your staff member
Great service from your staff member. Really listened and understood what we were looking for and found it very quickly.
31 May 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Mia was friendly and very knowledgeable…
Mia was friendly and very knowledgeable and a joy to deal with. Thank you
23 May 2026
Reply from Hays Travel - Bexleyheath
Thank you very much for the lovely review , really appreciate it : )
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
We waited to see a specific member of…
We waited to see a specific member of staff, who acknowledged us upon our arrival & asked us to take a seat while we waited. The booking service was very straightforward & on the whole our needs were met. The system was a little slow at times but didn’t affect the service we got. The member of staff was very helpful & friendly & does remember from past bookings what we want. Overall a good experience 🙂
30 May 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
Made you feel very welcome took time…
Made you feel very welcome took time checking all holidays and once holiday was picked explained every detail.A good experience.would be happy to use again.
29 May 2026
Reply from Hays Travel - Bexleyheath
Thank you for this kind review. 😊
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