Initially spoke to Wayne but booked with Claire ,both of whom were professional yet friendly and knowledgeable. Booked with ease and got confirmation straight away
Company replied
Location
Switch locationAsda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF Blackpool, GB
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See what reviewers are saying
Absolutely great service from Claire at Hays travel Blackpool, nothing was too much trouble and she made booking our holiday easy. Claire was very approachable and extremely knowledgeable. Excellent c... See more
Company replied
Great customer service, professional, friendly, patient, walked into store and was greeted with a friendly smile, and asked how they could help. Pointed us in the direction of Derryn. There was quite... See more
Company replied
Really helpful stuff always snail on the face can’t do enough for you enjoy going in the friendly and they remember if you’ve been in before they remember you and really met you feel welcome and can’t... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Asda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF, Blackpool, United Kingdom
- 01253807243
4.9
Excellent
588 reviews
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Reply from Hays Travel - Blackpool
Thanks you for the Lovely Feedback Brian. I will pass it on to the team, Wayne
Reply from Hays Travel - Blackpool
Hello Mrs Clark, we are always delighted to hear we found you exactly what you wanted. Thank you for booking with us ^Kieran
Very helpful
Very helpful. Well explained. Patient as we umm'd and ahh'd alot to make a choice. India did her best to find the right package and deal for us and fuifilled all our key wishes. Took the stress out of finding our holiday and love the ongoing help of checking in etc. etc.
Great experience and we will use Hay's again. Thank you India and Hays.
8 August 2025
Reply from Hays Travel - Blackpool
Thank you for the lovely review Martyn so glad you found the team helpful and we found the holiday you were looking for. I will make sure India hears the kind words. Wayne
Excellent customer service.
Wayne was very knowledgeable and patient as we had many obstacles when booking a last minute holiday.
2 August 2025
Reply from Hays Travel - Blackpool
Thank You for the kind words Sylvia, im glad we got your holiday sorted and i hope you enjoy your holiday. Wayne
Reply from Hays Travel - Blackpool
Thank you Tracy for feedback regarding Kieran. he will be pleased he got such great feedback. we hope you enjoy your holiday when the time comes and hope to see you again for your next holiday. Wayne
Very helpfull & cheerful pleasant to…
Very helpfull & cheerful pleasant to talk to , nothing to much trouble
5 August 2025
Reply from Hays Travel - Blackpool
Hello Amanda. Thank you for taking the time to leave Wayne this 5* review I am happy to hear you had a pleasant experience with us. Thank you again for booking ^Kieran
Reply from Hays Travel - Blackpool
Thank You for you nice comment. We look forward to seeing you again soon. Wayne
Always great customer service
We’ve been using hays for all our holidays and enjoyed most of their recommendations, always do their best to find us the best deals and tbh ( bar turkey ) they have hit the nail on the head, Sofia was very patient and thorough and eventually found us a holiday in Sofia lol 😂 excellent staff 😊
14 July 2025
Reply from Hays Travel - Blackpool
Thank you so much for your review, we are glad Sofia found your next holiday hopefully we can continue to do so. Enjoy your holiday. Wayne
We were very satisfied with patience…
We were very satisfied with patience portrayed trying to satisfy our choice of destinations.
27 July 2025
Reply from Hays Travel - Blackpool
Hi Doris, thank you for the lovely comments, im so glad you found myself patience and were satisfied with my service. I hope when your cruise comes your brother, friend and yourself have a great time. Wayne
Was very good customer service and…
Was very good customer service and holiday booked in no time very helpful
21 July 2025
Reply from Hays Travel - Blackpool
Hello Mrs. Quinn. Thank you for taking the time to leave India this 5* review we will ensure these comments are passed over to her. Thank you again for booking with us ^Kieran
Very friendly
Very friendly, knowledgeable staff. Wasn't pushy, but still ensured I was aware of the options available to me.
20 July 2025
Reply from Hays Travel - Blackpool
Hi Paul thanks for the lovely comments. Im glad we got the holiday you were looking for, I hope your partner loves it when the time comes. Wayne
Staff at the Blackpool shop are amazing
Staff at the Blackpool shop are welcoming and polite. They listened to what we wanted from our holiday and put a package together for us quickly.
12 July 2025
Reply from Hays Travel - Blackpool
Thank you for the kind words Russell, Im glad India managed to find your holiday and got it booked for you. We hope you have a fab time when it comes. Wayne
I saw a few holidays on the window of…
I saw a few holidays on the window of asda went home and rang to enquire about them the person on the phone kieran was very helpful.
19 July 2025
Reply from Hays Travel - Blackpool
Thank you for the lovely review Sally, im glad Kieran got your holiday booked we hope you have an amazing time when it comes. Wayne
The young lady that helped me was very…
The young lady that helped me was very helpful helped me with all my needs setting everything up and explaining everything very pleasant, polite and helpful
19 July 2025
Reply from Hays Travel - Blackpool
Hi Cheryl, Thank you for the lovely review so glad you found Sofia Helpful and she was pleasant and polite, We hope you enjoy your holiday when the times comes. Wayne
Orlando trip
Customer Service was good from start to finish, each query was dealt with promptly and efficiently. Sofia was very helpful throughout the process of booking our holiday
16 July 2025
Reply from Hays Travel - Blackpool
Hello Mrs. Leigh Thank you for taking the time to leave this 5* review for Sofia I will ensure these comments are passed over to her. Thank you again for booking with us ^Kieran
Reply from Hays Travel - Blackpool
Thank you so much for your lovely review. So glad you found us friendly and professional. Wishing you a fabulous holiday. Hope to see you soon for your next holiday. Wayne
Reply from Hays Travel - Blackpool
Thank You for your review, we are so glad we got it sorted for you. Wayne
Reply from Hays Travel - Blackpool
Thank you Mr Osbourne for your lovely feedback, I will make sure its passed on to the team. Wayne
The friendliness of all staff
The friendliness of all staff. Specifically India she was very nice and helpful.
7 July 2025
Reply from Hays Travel - Blackpool
Hi Phillp thanks for the lovely feedback, we hope you enjoy your holiday when the time comes. Wayne
Reply from Hays Travel - Blackpool
Hello Mr Aston, thank you for leaving this 5* review for India, we are happy to hear you have had a Pleasant experience with our staff in branch. Thank you again for booking with us ^Kieran
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