The branch manager Jane is amazing, helpful, so understanding & has so much advice & knowledge she really needs to be given an award for promoting her store in South Glos. Bristol. Well Done Jane.... See more
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See what reviewers are saying
We All visited Kingswood outlet together. Your young Trainee [Catherin] A very pleasant young lady. Not not sure on C or K she was so lovely & helpful.She actually changed our choice of... See more
Company replied
Even though the shop was very busy, we felt the agent that helped us, was very helpful and patient and took time to find out what we wanted from the holiday and found the right deal for us. Overall... See more
Company replied
Good customer service from Jane who I’ve dealt with before. Willing to go the extra mile as booking not straightforward as it’s accessible cabin and evacuation chair. Not easy to find nowadays . Wi... See more
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Company details
- #20 of 206 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #4 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #10 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2B Kings Chase Shopping Centre, BS15 8LP, Bristol Kingswood, United Kingdom
- 01174055603
4.9
Excellent
612 reviews
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The lady Shellie I spoke to was v…
The lady Shellie I spoke to was v efficient and my holiday plans were soon put in place
3 December 2025
Reply from Hays Travel - Bristol Kingswood
Thank you for your lovely review! :) - Shellie
Warm welcome received
I received a very warm welcome, nothing was too much trouble and Katie was very helpful.
I would recommend Hayes Travel to anyone.
1 December 2025
Reply from Hays Travel - Bristol Kingswood
Thank you so much for taking the time to submit this review and for your lovely comments which we will pass on to Katie
Reply from Hays Travel - Bristol Kingswood
Thank you for your lovely review! :) - Katie
Reply from Hays Travel - Bristol Kingswood
Thank you for taking the time to leave a review :) Hays Travel
Such a helpful assistant who found us…
Such a helpful assistant who found us what we were looking for
14 November 2025
Reply from Hays Travel - Bristol Kingswood
Thank you for taking the time to submit this and for the lovely comments.
Reply from Hays Travel - Bristol Kingswood
Thank you for you lovely review!
Kingswoood - Lydia
The young lady, Lydia, was very knowledgeable, professional and very personable and we had no hesitation in booking with Hays Travel even though we had not travelled with you before
19 November 2025
Reply from Hays Travel - Bristol Kingswood
Thank you so much for your kind review! I'm so glad I could help! :)
Kylie was fantastic
Kylie was fantastic! Kylie found the holiday we wanted, went through every detail and assured us she will keep us informed of everything. A really friendly, helpful lady. Really efficient, a pleasant booking.
19 November 2025
Reply from Hays Travel - Bristol Kingswood
Thank you for the fab review!
Very friendly
Very friendly, helpful and knowledgeable staff.
It's a pleasure to book a holiday with the Kingswood branch.
17 November 2025
Reply from Hays Travel - Bristol Kingswood
Thank you for your review and leaving some lovely feedback. Many thanks Hays Travel
Lovely girl VERY helpful went over and…
Lovely girl VERY helpful went over and above to get what I wanted. I booked a cruise for next year.
14 November 2025
Reply from Hays Travel - Bristol Kingswood
Thank you for your lovely review! - Shellie :)
Reply from Hays Travel - Bristol Kingswood
Thank you for your kind feedback!
Reply from Hays Travel - Bristol Kingswood
Thank you for your lovely review!
Reply from Hays Travel - Bristol Kingswood
Thank you for taking the time to leave us a review :) Many thanks, Hays Travel.
Amanda was amazing
Amanda was amazing, she took her time to sort out the best holiday for my brother and I,
9 November 2025
Reply from Hays Travel - Bristol Kingswood
Thank you so much for your kind review! Im glad I could help! :)
Personal travel details.
Hays sales person Jane was absolutely excellent and very knowledgeable about the details regarding a cruise holiday. She was extremely friendly and I would have no hesitation in recommending her to others.
We would certainly use her again.
29 October 2025
Reply from Hays Travel - Bristol Kingswood
Thank you so much for taking the time to complete this review and for choosing to book with me. I really appreciate the lovely comments. Kind regards Jane :)
Jane is a superstar!…
Jane helped us out from a disastrous cancellation to do with another travel agent, our holiday is now back on track and we are super excited about it! Thanks Jane!
27 October 2025
Reply from Hays Travel - Bristol Kingswood
Thank you so much for the lovely review!! Thanks again for choosing us to book with, a lovely holiday to look forward to now! :)
hays travel girls
i find all the girls very helpful and explain it in a manner i understand
25 October 2025
Reply from Hays Travel - Bristol Kingswood
Thanks or you lovely comments and for booking with us again. Lydia
Helpful staff who kept us informed at…
Helpful staff who kept us informed at all times
21 October 2025
Reply from Hays Travel - Bristol Kingswood
Thank you for your lovely review! :) - Shellie
Shellie was extremely patient with me…
Shellie was extremely patient with me and answered all my questions
22 October 2025
Reply from Hays Travel - Bristol Kingswood
Thank you for your lovely review and attending our Newmarket event! :) - Shellie
The whole booking experience was so…
The whole booking experience was so easy for me! Amanda was amazing. Talked us through all the options and found us the best holiday for the money. Amazing service and would highly recommend. Definitely be using them again.
21 October 2025
Reply from Hays Travel - Bristol Kingswood
Thank you so much for your lovely review!
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