Hays Travel - Bury St Edmunds Reviews 

Was once again welcomed with a smile. Always book with Hays travel. Recently had to rearrange a booking as one of group suddenly passed away. Staff were very helpful and sympathetic. Also rebooked for next year which again was good service. Love the staff in Bury st Edmunds .

Belinda Listened to what we said & spent time searching for a suitable holiday for us . We didn't feel under pressure & she got us a good deal on the hotel we selected.

Belinda was very clear and helpful for what we was looking for

I received good service and all things I required for our break the Hays representative provided and was very patient and efficient.

Belinda was really accommodating. She was extremely friendly, helpful and professional.

Gemma’s cruise ship knowledge was excellent she told us all the hints and tips we need to make our holiday better it was easy and hassle free booking with her

Another holiday booked with Gemma at Bury st Edmunds Branch
Thanks Gemma for looking after us and the family bookings too.
Always my go to, Gemma finds the best deal and your knowledge is amazing

Belinda was brilliant at going through
Our requirements and looking thoroughly for the best place for us to go on our summer holiday.

Nice lady Dora helped me to book my holiday and sorted out with it.

Katie was extremely helpful, cheerful and spent much time in getting us the exact holiday that we wanted.

Very helpful and the staff were lovely i will be using them again

Gemma was very helpful and knowledgeable of the holiday we wanted Booking Process fast Service great all staff very helpful and friendly thank you Kenny Holmyard

We booked with Hays Travel in Bury St Edmunds. They were very helpful when we had to change our booking last year to this year. We went to Australia and Trump decided to bomb Iran. Our flights were cancelled but Hays phoned us and helped us get flights home.
We highly recommend Hays Travel in Bury St Edmunds Suffolk and will definitely book with them again.They went above and beyond.Thank you

Knowledgable, friendly service. Able to help navigate through booking our first cruise.

Very relaxed and professional. Listened to what we wanted

Aimee was amazing. And then again the nextcday. Sorting things out with Tui for me 10/10.

Part of the reason for booking with Jet2 was offers that I was sent were found to be quite true. I had the £100 off code from the Jet2 page then the 4 vouchers I had was found only to be worrhy of one £60 off.

As usual Hays @ BSE are outstanding, my last four or five meetings have been taken with Kathryn and I love this young lady, she definitely knows how to go above and beyond with her customer service!!! And I really appreciate that she spends so much time and is really invested in the customer experience, to achieve their successful destination.

Thank you so much, always happy to see happy faces in the Bury branch.

Gemma was extremely helpful and knowledgeable. She took a lot of time and care helping us find our perfect family holiday.

We had a great experience with Gemma at the Bury St Edmunds branch. She was super helpful, very knowledgeable and went over and above to ensure our Canada trip included everything we wanted and was within budget. I can thoroughly recommend the service and the experience.