Hays Travel - Cameron Toll Reviews 

814
TrustScore 5 out of 5

4.9

Unit 9 Cameron Toll Shopping Centre, EH16 5PB Cameron Toll, GB


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Rated 5 out of 5 stars

We have used Hays on many occasions & have always found them to be helpful, friendly & able to offer suitable suggestions for resorts, hotels etc. We will continue to use them for future holiday book... See more

Company replied

Rated 5 out of 5 stars

first time in many years that I've used a travel agent to book a holiday - very impressed and much more relaxing than trying to manage all the flights and hotel by myself at home. As I would do, the... See more

Company replied

Rated 5 out of 5 stars

Sammy help me overtime I goto shop book holiday I ask can look for some holidays for my me daughter 2 grandkids help all time amazing girl very help look until I see some thing just best Hays Tr... See more

Company replied

Rated 5 out of 5 stars

Our initial holiday enquiry (a cruise) turned out not to be what we wanted. However Nadia managed to get us a holiday for next year which suited our requirements. As is the norm when dealing with any... See more

Company replied


Company details

  1. #19 of 203 best companies in Travel agent
  2. #6 of 39 best companies in Cruise agency
  3. #7 of 54 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #7 of 99 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 9 Cameron Toll Shopping Centre, EH16 5PB, Cameron Toll, United Kingdom

  • 01315169736

4.9

Excellent

TrustScore 5 out of 5

814 reviews

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4.9

All reviews

(814)

117,928 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Take time with everyone fined holidays u please with very good I go for years now


Sammy help me overtime I goto shop book holiday I ask can look for some holidays for my me daughter 2 grandkids help all time amazing girl very help look until I see some thing just best Hays Travel experience alway

5 August 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Thank you for leaving a 5* review. We hope you have the best holiday when it comes :) Hays Cameron Toll

Rated 5 out of 5 stars

Staff were very professional and easy…

Staff were very professional and easy to get on with. They booked my holiday with ease

2 August 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

thank you for your review it is very much appreciated kind regards Paul Morgan Store Manager

Rated 5 out of 5 stars

As usual prompt and efficient service

As usual prompt and efficient service. A few days away in 3weeks. A new place for me, Krakow. Good deal for a wee break.

31 July 2026
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Reply from Hays Travel - Cameron Toll

Thank you for leaving a 5* review. It is always a pleasure dealing with you. Nadia

Rated 5 out of 5 stars

We have used Hays on many occasions &…

We have used Hays on many occasions & have always found them to be helpful, friendly & able to offer suitable suggestions for resorts, hotels etc. We will continue to use them for future holiday bookings.

29 July 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Thank you for leaving such a lovely 5* review, it is always so lovely seeing you in store and having a wee chat. Nadia

Rated 5 out of 5 stars

Worth considering in the future for my age group…

first time in many years that I've used a travel agent to book a holiday - very impressed and much more relaxing than trying to manage all the flights and hotel by myself at home. As I would do, the hotels reviews were checked, cost of add-ons like breakfast was calculated and so worked well for me.

19 July 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Many thanks for your review and giving us the opportunity to make your booking I will pass your kind review on to Shannon who made your booking Kind regards Paul Morgan Store Manager

Rated 5 out of 5 stars

Excellent Company value for money would…

Excellent Company value for money would recommed to family and friends.
The Staff at Cameron toll are there for your experience of a great holiday defiantly 10,10

14 July 2026
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Reply from Hays Travel - Cameron Toll

As always a pleasure thank you Paul

Rated 5 out of 5 stars

The staff were amazing with great…

The staff were amazing with great advice and keeping to a cost budget.

14 July 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Thanks for your review it is very much appreciated regards Paul Morgan Store Manager

Rated 5 out of 5 stars

Very knowledgeable

I didn't get the lady's name but she took alot of time to help me book a good holiday. She was very knowledgeable about the resorts which would be suitable for me and I didn't feel rushed and gave excellent service, that's why I always book with hays.

10 July 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Many thanks for your kind review and I will pass on your comments to Sammie who made your booking

Many thanks

Paul Morgan
Store Manager

Rated 5 out of 5 stars

Excellent and seamless all round…

Excellent and seamless all round booking experience. The staff went above and beyond to help us with ravel arrangements and to find hotel accommodation in a central location. They were sympathetic to our needs, patient and understanding. Highly recommended.

Staff went above and beyond to ensure we found the ideal accommodation

10 July 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

thank you so much for your kind review and so glad you felt the staff did all they could to go above your expectations Paul Morgan Manager

Rated 5 out of 5 stars

Paul was great as usual

Paul was great as usual. Very professional and got the job done to our satisfaction

8 July 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Many thanks for your review and it's always a pleasure thanks Paul

Rated 4 out of 5 stars

The assistant taking her time with us…

The assistant taking her time with us and doing her job efficiently.

7 July 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

thanks for taking the time to place a review and we are glad your enquiry was dealt with in a timely manner Kind regards Paul Morgan Store Manager

Rated 5 out of 5 stars

From start to finish

From start to finish, Joni (Cameron Toll, Edinburgh Branch) was fantastic. Warm, friendly, knowledgeable. Sorted everything we needed without a hitch. Can't recommend Joni enough.

5 July 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Thank you so much for your kind words about your booking with Joni. It is very much appreciated kind regards Paul Morgan Store Manager

Rated 5 out of 5 stars

Very professional, friendly and helpful

We booked a cruise through Hays Cameron Toll and were very happy with our experience. We haven't used a travel agent for years but felt it was very useful and helpful to do so. Joni was very professional, friendly and helpful. Would definitely recommend Hays and we will definitely book a holiday again with them in the future.

29 June 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Thank you so much for your fabulous review and so happy to hear you felt Joni was professional, friendly and helpful and that you would recommend Hays kind regards Paul Morgan Store Manager

Rated 5 out of 5 stars

The lovely staff could not be more…

The lovely staff could not be more helpful, always a pleasure to go in and have a chat while making a booking

27 June 2026
Hays Travel - Cameron Toll logo

Reply from Hays Travel - Cameron Toll

Thank you so much and it's always a pleasure Kind regards Paul Morgan Store Manager

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