The whole experience was fantastic and we enjoyed the cruise. It was our first experience of the fjords and scenery superb. We were lucky with the weather apart from one night of big swell. All th... See more
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Shannon was very efficient and knowledgeable, she took us through various hotels until we found one which suited our needs, pointing out some factors that helped us choose. she was extremely pleasant... See more
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Great service from Paul ( we have had good service form other team members too) who booked my flight to Australia. Took his time to find the best flights at a good price. Talked me through the bookin... See more
Company replied
Our initial holiday enquiry (a cruise) turned out not to be what we wanted. However Nadia managed to get us a holiday for next year which suited our requirements. As is the norm when dealing with any... See more
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Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 9 Cameron Toll Shopping Centre, EH16 5PB, Cameron Toll, United Kingdom
- 01315169736
4.9
Excellent
835 reviews
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Very professional, friendly and helpful
We booked a cruise through Hays Cameron Toll and were very happy with our experience. We haven't used a travel agent for years but felt it was very useful and helpful to do so. Joni was very professional, friendly and helpful. Would definitely recommend Hays and we will definitely book a holiday again with them in the future.
29 June 2026
Reply from Hays Travel - Cameron Toll
Thank you so much for your fabulous review and so happy to hear you felt Joni was professional, friendly and helpful and that you would recommend Hays kind regards Paul Morgan Store Manager
Reply from Hays Travel - Cameron Toll
Thank you for your comments I will pass them on to Nadia Kind regards Paul Morgan Store Manager
In carmeron toll you have sammie who…
In carmeron toll you have sammie who worked next door we always deal will her forour holidays so she in hays she was day off Shannon was also good seems a good team you have there
2 July 2026
Reply from Hays Travel - Cameron Toll
Thank you and glad Shannon managed to get you all sorted thanks Paul Morgan Store Manager
Reply from Hays Travel - Cameron Toll
Thank you leaving a 5* review. It was a pleasure getting you all booked up. Nadia
Hip Hip Horray Holiday. nitial holiday enquiry (a cruise)…
Our initial holiday enquiry (a cruise) turned out not to be what we wanted. However Nadia managed to get us a holiday for next year which suited our requirements. As is the norm when dealing with any of Hays representatives they listen, search and consider your requirements. I travel with a wheelchair and have had nothing but easy and consistent help. Hays definitely know how to treat customers
23 June 2026
Reply from Hays Travel - Cameron Toll
Hello, Thank you for the lovely 5* review, it is always nice seeing you both in store and having a wee chat & off course getting you all booked up for your holidays :) Nadia
The experience we had last year led us…
The experience we had last year led us to try same again , same destination, same hotel. Staff made the process easy. It does help when the traveler has an idea of what they want.
14 June 2026
Reply from Hays Travel - Cameron Toll
Thank you so much for the lovely 5* review. We hope you have an amazing time. Hays Travel Cameron Toll
Very helpful great service
16 June 2026
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5review. Have a great holiday. Hays Travel
Booking hol for 8 women - not easy!!
Had to arrange holiday for 8 women (60-80yrs) so challenging with all different requests.
Hays very helpful and efficient.
12 June 2026
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5* review, we hope you have an amazing holiday when it comes. Hays Travel Cameron Toll
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5* review, i am glad we managed to get you all booked up. Hays Travel Cameron Toll
Nadia took her time and her experience…
Nadia took her time and her experience to find us the perfect holiday everytime we book a holiday at hays travel it is always a good experience the staff are really friendly and really helpful and they all provide a really good service
6 June 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely 5* review, it is always a pleasure seeing you both in store & having a wee chat. I am glad we managed to find what you were looking for. Nadia
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review, it is always a pleasure dealing with you. Hays Travel Cameron Toll
Helpful and patient staff.
31 May 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review, we hope you have a great holiday when it comes. Hays Travel Cameron Toll
Staff were friendly ,great service
Staff were friendly. Got our holiday booked no problem.
30 May 2026
Reply from Hays Travel - Cameron Toll
Thank you taking the time to leave a review. We hope you have a great holiday when it comes. Nadia
The staff member very polite and…
The staff member very polite and helped with my requirements as to what I was looking for ,and also got a luggage case added on for us .
Explained before booking that rynar do not do paper copy's now witch i was panicking about ,
The young female measured myself and husband that they can help with down loading the apps and helping with check in showing us what to do nearer the time ,so this eased our minds and we booked the holiday,as we are not use to doing holidays with out paper work or having somebody with us ,the staff fully understood us .
28 May 2026
Reply from Hays Travel - Cameron Toll
Thank you for such a lovely 5* review, we will pass this over to Shannon. We hope you have an amazing time when it comes. Hays Travel Cameron Toll
Pleasant
Joanne was very profesional throughout our visit, was very patient with us being a couple of fuddy duddies.
Overall an enjoyable experience, and not for the first time.
25 May 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely 5* review. We hope you have an amazing holiday when it comes. Hays Travel
My travel agen Nadia was and always is …
My travel agen Nadia was and always is extreamly helpful and curious, she treated me respectfully and always has a smile on her face ,she goes above and beyond .10/10
24 May 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely review, it is always nice seeing you in store and having a wee chat. Have an amazing holiday, can't wait to hear all about it :) Nadia x
Sammy was as always friendly
Sammy was as always friendly, knowledgeable, efficient & goes the extra mile. Main reason I keep returning to Cameron Toll store.
23 May 2026
Reply from Hays Travel - Cameron Toll
Thank you for the lovely 5* review, it is always a pleasure dealing with you in store :)
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Excellent member of staff very helpful
21 May 2026
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review, this will be passed over to Shannon :) Hays Travel Cameron Toll
As always good advice very helpfull…
As always good advice very helpfull Paul on the ball going all out to get the best deal always looking after the auld yins I'm his worst nightmare
17 May 2026
Reply from Hays Travel - Cameron Toll
John as always a pleasure hehe... we hope you have an amazing holiday when it comes. Hays Travel Cameron Toll
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