I recently booked a holiday to Dubai. Shannon was amazing. So considerate, so patient, explained everything, she was so attentive, answer every question I asked. Thank you so much for your time Shanno... See more
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Megan helped us with the holiday that we chose. She was extremely helpful and professional. Nothing was too much bother for her checking things that we were asking. We have dealt with Megan before f... See more
Company replied
We booked our holiday through Megan last year and she walked us through the process again this year. She was super helpful, provided us with different options and made the whole process very simple an... See more
Company replied
Kelsey is great in carrickfergus as so all the other girls who work there. They take the time to show you holidays explain things clearly and very friendly and helpful...great staff in carrickfergus
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 High Street, BT38 7AF, Carrickfergus, United Kingdom
- 02893180021
4.9
Excellent
873 reviews
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1st class professional service as…
1st class professional service as always. Clear precise instructions.
9 September 2025
Reply from Hays Travel - Carrickfergus
Thank you very much Shannon
As always brilliant
As always brilliant, Megan, Martina & Kelsey are always so helpful.
16 September 2025
Reply from Hays Travel - Carrickfergus
Thanks so much & thank you for the treats - Kelsey
Holiday booking
Very professional and informative and arranged my holiday for me and my partner
7 September 2025
Reply from Hays Travel - Carrickfergus
I am glad to have arranged your next holiday. I hope you and your partner have a fantastic time - Kelsey
Very informative and friendly
5 September 2025
Reply from Hays Travel - Carrickfergus
Thank You - Kelsey
2026 holiday
Wanted to book 2026 holiday off the back of this year’s holiday. We knew where we wanted to go and do and Kelsey made it happen. First class job as ever. All our holidays are booked through Hays Travel and they never disappoint.
10 September 2025
Reply from Hays Travel - Carrickfergus
Thank you so much for your lovely feedback, I will pass this on to Kelsey-Megan :)
Excellent service and helpful.
30 August 2025
Reply from Hays Travel - Carrickfergus
Thank you very much Kim
Kelsey was pleasant extremely helpful…
Kelsey was pleasant extremely helpful and professional
7 September 2025
Reply from Hays Travel - Carrickfergus
Thank you very much! Kelsey
Shannon was wonderful and really…
Shannon was wonderful and really helpful definitely recommend her to help book a holiday
7 September 2025
Reply from Hays Travel - Carrickfergus
This is lovely to hear that the service Shannon provided was 5* I will pass this onto Shannon. Kelsey Store Manager
Megan who booked my trip was very…
Megan who booked my trip was very polite and helpful, very good at her job and knowledgeable
I will definitely go back to her next time for my next trip
4 September 2025
Reply from Hays Travel - Carrickfergus
Thank you for your lovely comments on the service Megan provided. I will pass this onto Megan. Kelsey Store Manager
Very helpful and friendly member of…
Very helpful and friendly member of staff who booked my trip to Scotland.
3 September 2025
Reply from Hays Travel - Carrickfergus
Thank you very much, It was a pleasure - Kelsey
Reply from Hays Travel - Carrickfergus
Thank you Kim
Staff really helpful and find you the…
Staff really helpful and find you the perfect holiday
31 August 2025
Reply from Hays Travel - Carrickfergus
Thank you Shannon
I booked my first cruise with Megan at…
I booked my first cruise with Megan at Hays Travel in Carrickfergus. Megan was very knowledgeable and very patient. After the first initial quote I asked for a few changes and she was more than happy to help and provide me with updated prices. She talked me through the process, next steps etc and reassured me that I could call upon her for anything I need. Big thanks to Megan for being so lovely.
30 August 2025
Reply from Hays Travel - Carrickfergus
Thank you for your lovely feedback on Megan's service. I will ensure your kind feedback is passed onto Megan - Shannon
Would recommend
The agent we dealt with was very knowledgeable, helpful and pleasant.
24 August 2025
Reply from Hays Travel - Carrickfergus
Thank you for your kind feedback - Shannon
The knowledge and the time spent going through everything
Every time we have booked with hays travel in Carrickfergus we have had first class service we booked with Kim and she couldn't do enough to check the places we had seen nothing was a bother to her she was very professional and her knowledge was great would always book through hays
25 August 2025
Reply from Hays Travel - Carrickfergus
Thank you for your kind feedback, I will be sure to pass this on to Kim-Megan :)
Reply from Hays Travel - Carrickfergus
Thank you for your kind feedback it is our pleasure - Shannon
Reply from Hays Travel - Carrickfergus
Thank you for your kind feedback on the service you received - Shannon
Reply from Hays Travel - Carrickfergus
Thank you for your kind feedback - Shannon
There you go as quick as that!
Asked for the holiday that we wanted.Done and booked in 10 minutes there you go.
20 August 2025
Reply from Hays Travel - Carrickfergus
I am glad the service you received with quick and efficient by Megan. I will ensure your kind feedback is passed onto Megan. - Shannon
Reply from Hays Travel - Carrickfergus
Thank you for your kind feedback on Megan's service - Shannon
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