We have been regular customers of Hays Travel Chard since the branch opened in Chard, mainly because we find the staff in your branch know us and we trust them to find us the holiday we want at the ri... See more
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Once again Sally has make this all happen here at the Chard office,always so helpful and friendly, it's why we always use yourselves
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Sally listened carefully to my requirements and did not attempt to presure me into a more expensive cruise. I really appreciated that.
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The customer Service from the ladies in the Chard branch is outstanding. We have used Hayes, Chard on more than one occasion and each time the service has been exceptional. I would like to give a big... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 Fore Street, TA20 1PP, Chard, United Kingdom
- 01460 298560
4.9
Excellent
446 reviews
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Special holiday to celebrate my 60th!
We went to see Sally because she always come up with something great and value for money. She is very patient and willing to explore different ideas! Her knowledge of hotels and places is vast and she understands what we like/don’t like in a holiday. Really looking forward to our trip to Antigua now :-)
30 January 2025
Reply from Hays Travel - Chard
Many thanks for taking the time and trouble to review our customer service. Your continued support is very much appreciated.
I hope you both have a fantastic holiday.
Kind regards, Sally
Great advertising and communication!
Holidays are being advertised really well. I had great communication with Sally at the Chard Branch, who was was happy to answer my questions via message. Because of the good communication we went to her branch to book.
25 January 2025
Reply from Hays Travel - Chard
Many thanks for your five star review. We really value the fact that you have taken the time to give us feedback. I hope you have an amazing time . Thank you for your support. Regards, Sally
Tabi was cheerful
Tabi was cheerful, very helpful, tried lots of different hols to give us a choice to suit our family
30 January 2025
Reply from Hays Travel - Chard
Thank you for your kind review. It was a pleasure to assist you with your booking your holiday :) Kind regards, Tabi.
Helpful and obliging staff
I have been a customer of Hayes Travel, Chard, for
many years and have always found the staff to be most helpful and obliging. They are always ready to reassure me if I have a query, and if they don't know the answer immediately they will find out for me.
22 January 2025
Reply from Hays Travel - Chard
Thankyou for your kind review. It was lovely to see you both and book your dream holiday. Kind regards Michele
Very helpful throughout the whole booking
Very helpful throughout the whole experience when booking our trip, checking out as much as possible to give us plenty of options. The staff were very friendly and made us feel comfortable.
29 January 2025
Reply from Hays Travel - Chard
Thankyou for your amazing review. I am glad I was able to help you with your requirements to see your family. I look forward to assisting you in the future. Lovely to meet you both. Kind regards Michele
Michelle really looked after us!
14 January 2025
Reply from Hays Travel - Chard
Thankyou, you are all welcome, kind regards Michele
Michelle
We were served by Michelle, who has arranged holidays for us before. We particularly wanted to be served by her as we have always found her to be knowledgeable, friendly and helpful.
15 January 2025
Reply from Hays Travel - Chard
Thankyou so much for your amazing review. I am so pleased I was able to help you with your amazing holiday. It is nice to know that you value my service. Kind regards Michele
Your consultant Michelle was extremely…
Your consultant Michelle was extremely helpful, efficient and no request was too much trouble.
14 January 2025
Reply from Hays Travel - Chard
Thankyou for amazing review. I am so glad I managed to help you find the holiday you were looking for. Kind regards Michele
Very helpful
Sally was really helpful and knew what I needed to make my booking experience easier
15 January 2025
Reply from Hays Travel - Chard
Thank you for taking the time to review our service. I hope that you have a safe trip. Many thanks for your support. Kind regards, Sally
Reply from Hays Travel - Chard
Thankyou so much for your kind review. I am glad I was bale to help you with your amazing family
The lady we dealt with was excellent
The lady we dealt with was excellent. She gave us plenty of information about cruises and did not rush us. It made the task of choosing the right cruise for us so much easier.
11 January 2025
Reply from Hays Travel - Chard
Many thanks for your lovely review. It was a pleasure to help you to choose a cruise that ticked all the boxes for you. I hope you both have a wonderful time. Please don't hesitate to ask if you have any further questions. Kind regards, Sally
Sally is so helpful
Sally is so helpful. She went through several options for us to make the whole experience easier. We are all booked up and looking forward to our holiday. BTW sally booked our last years holiday too. That’s why we went back again.
10 January 2025
Reply from Hays Travel - Chard
Many thanks for your lovely review. It was such a pleasure to assist you with your travel plans again. I hope you all have a lovely holiday. Kind regards, Sally
Sally and Michelle are so helpful
28 December 2024
Reply from Hays Travel - Chard
Many thanks for your positive review and your continued support. It is much appreciated. Kind regards, Sally
The service was very good and the team…
The service was very good and the team in the Chard office were fantastic m,Thank you so much
24 December 2024
Reply from Hays Travel - Chard
Thankyou for your kind review, I am glad I was able to assist you with your holiday. Look forward to helping you again in the future. Kind regards Michele
Great service and following up.also all…
Great service and following up.also all done with a good sense of humour
1 December 2024
Reply from Hays Travel - Chard
Thankyou for your amazing review, I really appreciate it. I am glad I was able to assist you with your holidays. Kind regards Michele
Very friendly and knowledgeable a good…
Very friendly and knowledgeable a good experience
3 December 2024
Reply from Hays Travel - Chard
Many thanks for taking the time to review our service. It was a pleasure to assist you with your booking. I hope you have a very enjoyable time. Kind regards, Sally
Excellent straight forward advice.
30 November 2024
Reply from Hays Travel - Chard
Many thanks for taking the time and trouble to review our service. It was a pleasure to assist you again with your travel plans. I hope you have a fabulous time. Kind regards, Sally
Quick efficient and helpful
29 November 2024
Reply from Hays Travel - Chard
Thankyou very much for your kind review. I am glad I was able to help you with your purchase. A great gift idea! Kind regards Michele
Michelle and Sally from Chard are…
Michelle and Sally from Chard are always most helpful with good advice
24 November 2024
Reply from Hays Travel - Chard
Many thanks for taking the time and trouble to review our service. Apologies I was not available when you made your booking, but thank you so much for your continued support. Kind regards, Sally
Sally at
Sally at Chard worked really hard to get the holiday for us, as it was not straight forward. She even managed to save us money. So well done.
21 November 2024
Reply from Hays Travel - Chard
Thank you very much for taking the time and trouble to review our service. I am pleased that we were able to find a suitable holiday and price for you. Kind regards, Sally
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