Michelle was very patient with us, reviewing numerous options s until we found the one that worked for us. Even contacted us on her day off to ensure everything was booked as we wanted. Went above and... See more
Company replied
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Michelle was very patient with us, reviewing numerous options s until we found the one that worked for us. Even contacted us on her day off to ensure everything was booked as we wanted. Went above and... See more
Company replied
Our advisor her name is Leah Chelmsford branch so friendly? Very very good and understood what we needed and the after service was brilliant by Leah follow-up phone calls.
Company replied
We always try to book with Hays. Excellent customer service and always so helpful and price match where possible. We booked another holiday yesterday through Chelmsford with Marney and Joanne. Both... See more
Company replied
The whole experience was absolutely amazing. THE staff especially JO were so professional and went out of her way helping us with our experience on booking The whole team worked so well togeth... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
19-20 High Chelmer, CM1 1XL, Chelmsford, United Kingdom
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Trinity spent time with me finding out what I wanted from my holiday.

Reply from Hays Travel - Chelmsford

Reply from Hays Travel - Chelmsford

Reply from Hays Travel - Chelmsford
Our advisor her name is Leah Chelmsford branch so friendly? Very very good and understood what we needed and the after service was brilliant by Leah follow-up phone calls.

Reply from Hays Travel - Chelmsford
Very efficient and friendly very helpful all the staff are always ready to sought any problems.will always recommend this Chelmsford branch Trinity always helps and keeps me in formed when l book a really excellent service

Reply from Hays Travel - Chelmsford
The staff were excellent, they listened to our needs and did their best to deliver the holiday we wanted.
We were very impressed.

Reply from Hays Travel - Chelmsford
Knowledgeable and friendly staff who were not pushy.

Reply from Hays Travel - Chelmsford
Trinity & her colleague, a specialist in Maldives holidays, were patient with me, exploring different prices & variations to get the right fit for our dream holiday. Travel insurance was arranged before I left.

Reply from Hays Travel - Chelmsford

Reply from Hays Travel - Chelmsford
The lady that I spoke to was really nice and kind and understanding we spent awhile going through holidays in the end we both decided on a good holiday so I paid for it there and then thank you very much

Reply from Hays Travel - Chelmsford
The whole experience was absolutely amazing. THE staff especially JO were so professional and went out of her way helping us with our experience on booking The whole team worked so well together. We will thoughly recommend to others to book with you.amazing holiday.

Reply from Hays Travel - Chelmsford
Michelle dealt with my holiday choice professionally and effectively.
Left leaving happy from start to finish.
Well done 👍

Reply from Hays Travel - Chelmsford
Michelle was very patient with us, reviewing numerous options s until we found the one that worked for us. Even contacted us on her day off to ensure everything was booked as we wanted. Went above and beyond and cannot recommend her highly enough.

Reply from Hays Travel - Chelmsford
From the outset we were made welcome. Staff we extremely helpful making the booking process pleasurable.

Reply from Hays Travel - Chelmsford
On visiting Hays Travel Chelmsford, we were greeted by a lovely lady called Trinity. We explained what we were looking for whilst taking in a wedding and staying on in Porto after the wedding. Trinity was very professional in all aspects of her role and the way she communicated with us making sure we were relaxed and happy throughout the visit. We left with all the information which I then need to pass to my family as we were booking for four people. We went back the following week to book the holiday. Trinity was exactly the same so pleased to see us and went through all the paperwork. Trinity’s communication skills are amazing, this lovely lady is an asset to your company. We will defiantly be booking any other holidays we’re having. I have also recommended Hayes’s Travel Chelmsford and Trinity to my friends.

Reply from Hays Travel - Chelmsford
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