Hays Travel - Chelmsford Reviews 

Considering it was the first day back from holiday for your agent and returning to work the young lady was excellent. She endeavoured to get us the best deal. I cannot fault her with the booking, checked about Our passports and also offered to help further on with boarding passes etc. I have always in the past done the holiday bookings myself online so this was my first experience via a travel agent. Very good service

We were sold a package that was much more expensive than the prices we found later with a quick search. No apology and no offer to make amends. This is very disappointing seeing that we have been loyal customers for many years. We are perfectly capable of booking our own holidays online and will not be using Hays in future.

Julia was friendly and extremely efficient. She found us a holiday that we were asking for, without any hassle.

We always try to book with Hays. Excellent customer service and always so helpful and price match where possible. We booked another holiday yesterday through Chelmsford with
Marney and Joanne. Both were very helpful and as always provided help and assistance wouldn’t book any where else

Never used Hays travel before, always used another company, but was pleasantly surprised how easy and how helpful they were, will be using them in the future.

young lady Leah was very good to explain everything to me clearly a good experience all round

Took note of what we wanted, although I had already found the hotel and airport we wanted to fly from.
Suggested airport parking and got a good rate which was helpful.

Very friendly staff and helpful

I had never used Hays travel before but the ladies we saw in the branch in High Chelmer, Chelmsford were amazing they were so helpfull and patient with myself and my friend booking our holiday. I will not hesitate to recommend them to all my family and friends.

Debbie, in the Chelmsford store was more than helpful in arranging our holidays. She worked very hard to get us the holidays we wanted.
She and all the staff were very friendly.

Staff very friendly, polite and welcoming
Very helpful with booking our holiday at the right price

Helpful and friendly staff member- Evita @ Chelmsford

Very pleased with my experience.
The lady was very professional and helpful.
We found a great holiday and I'll definitely book with hays again ☺️

Quick service and very knowledgeable and always helpful

Trinity was an absolute gem in helping us. Not only with our booked holiday, but with a cancellation and holiday insurance as well.

Staff very helpful and friendly.

We book all our holidays through this one was with Julia and we know that you will get the best deal for us

Another excellent experience booking with Reece . He is always very friendly and helpful whenever we come to Hays to book a holiday