efficient member of staff (SUE) always handles us well. Polite and attentive all through the bookings. Nothing is too much trouble for Sue. We keep coming back having just booked two more trips away... See more
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Quick, thorough, efficient and patient work by the assistant who we talked to about arranging a holiday. I do not have her name to hand but it’s written down somewhere!
Bethany at your Chichester branch made the whole experience very smooth and enjoyable. She is professional, very efficient and went out of her way to help us. Will definitely be booking future holid... See more
Company replied
Very friendly and helpful, informative, We had seen a holiday on Love Holiday and wanted to see if Hays Travel did the same. On the first phone call with Geniveve that particular's resort wasn’t av... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 South Street, PO19 1DS, Chichester, United Kingdom
- 01243 790700
4.9
Excellent
625 reviews
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Joy is such a great asset to Hays travel
18 July 2025
Reply from Hays Travel - Chichester
Good afternoon, thank you for taking the time to leave us a review.
We're very glad to hear that Joy provided you with great service and we hope to see you again!
Kind regards,
Elliot
My very first holiday abroad.
I have never been abroad before in my 67yrs. I was frightened at first, but I went into hays in chichester and spoke to a very nice lady called JOY. She treated me very kindly, and listened to everything I had to say and she found me a lovely holiday in paris in December, I can't thank her enough.
8 July 2025
Reply from Hays Travel - Chichester
Good afternoon, thank you for taking the time to leave us a review.
We're very glad to hear that Joy provided you with great service and we're very glad to hear that you enjoyed your holiday! We hope to see you for the next one.
Kind regards,
Elliot
Really helpful
Really helpful. Found all information before booking and when booking made the whole process easy.
12 July 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us this review, we are glad you received 5 star service from Joy.
Have a lovely holiday!
kind regards,
Krystal
The experience as always when I visit…
The experience as always when I visit Hays travel in Chichester is first class, very professional. Joy who has helped me book previous holidays to Malta sold us this one. She left no stone unturned to find a hotel to suit me and my partner and my requirements. Would recommend a visit Hays travel in South Street Chichester West Sussex.
9 July 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us this review, we are glad you received 5 star service from Joy.
Have a lovely holiday!
Kind regards,
Krystal
Great experience.
Great experience.. Elliot was extremely helpful and all queries were dealt with quickly and efficiently.
28 June 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us this review, we are glad that you received 5 star service from Elliot!
Have a lovely holiday!
Krystal
As newcomers to this type of holiday
As newcomers to this type of holiday, the staff were very helpful and patient.
21 June 2025
Reply from Hays Travel - Chichester
Good afternoon, thank you for taking the time to leave us a review.
We're very glad to hear that the team provided you with great service and we hope to see you again soon!
Kind regards,
Elliot
Excellent service
Always get excellent service from Hays Travel in Chichester..
Friendly staff who are quick to respond to any queries whether in person, by phone or email.
We have booked several holidays at Hays, either package holidays, cruises, or tailor made and we have always been very happy with the service we received.
26 June 2025
Reply from Hays Travel - Chichester
Hi there, thank you so much for taking the time to leave us a review.
We are very happy to hear that you always receive great service!
Kind regards,
Elliot
Reply from Hays Travel - Chichester
Good afternoon, thank you for taking the time to leave us a review.
We're very glad to hear that you enjoyed your visit to the store and we hope to see you again soon!
Kind regards,
Elliot
Sarah in chichester hays Travel very…
Sarah in chichester hays Travel very good with booking my holidays.
27 June 2025
Reply from Hays Travel - Chichester
Good afternoon, thank you for taking the time to leave us a review.
We're very glad to hear that Sarah provided you with great service and we hope to see you again soon!
Kind regards,
Elliot
All ways been very happy with the…
All ways been very happy with the service from the team at Hayes every thing explained and the staff are always happy to help.
26 June 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us this review, we are glad you received 5 star service from Sarah!
Have a lovely trip!
Kind regards,
Krystal
Very helpful and friendly
25 June 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us this review, we are glad that you received 5 star service from Sarah!
Enjoy your trip!
Kindest regards,
Krystal
Sue at Chichester branch was amazing…
Sue at Chichester branch was amazing searching for the right package for our honeymoon
18 June 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave Sue this lovely review, we are glad you found the perfect package and we hope you have an amazing honeymoon!
Booking a cruise
Very helpful staff nothing was to much trouble .just keep doing what you do thanks
13 June 2025
Reply from Hays Travel - Chichester
thank you for taking the time to leave us this lovely review, we hope you have an amazing time!
You’re welcoming staff plus being so…
You’re welcoming staff plus being so helpful with our problem.
19 June 2025
Reply from Hays Travel - Chichester
Thank you for your kind feedback. We are incredibly proud of our team in Hays Travel Chichester.
Reply from Hays Travel - Chichester
Thank you for taking the time to provide us with your feedback, we will be sure to relay your positive feedback to Sarah.
Friendly, efficient service
Cheerful welcome, efficient, helpful advice and friendly service on our visit to pay for our holiday and get the right travel insurance for us. A pleasure!
14 June 2025
Reply from Hays Travel - Chichester
Thank you, your feedback is greatly appreciated. We at Hays travel Chichester always strive to provide the best possible service
Helpful member of staff.
Sarah was very friendly, helpful, knowledgeable & patient! When we were trying to decide which cruise to book. She suggested lots of options, which came from her experience of travelling, & this was very useful as we have not taken a River cruise before.
14 June 2025
Reply from Hays Travel - Chichester
Thank you for your review, it mean so much to us as it gives us the opportunity improve our service further
Joy remembered me from helping me book…
Joy remembered me from helping me book a previous trip and was equally efficient and helpful.
10 June 2025
Reply from Hays Travel - Chichester
Thank you so much for your kind words, we at Hays Travel Chichester strive to provide the best possible customer service
Staff kind and caring
Staff kind and caring, good to explain all one wants to know and fully understand
8 June 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us this review, we are glad you enjoyed the service that you received in store.
We look forward to seeing you again.
Kind regards,
Elliot
Sue was helpful
Sue was helpful, knowledgeable, explained everything and completed the transaction in a quarter of the time it would have taken me.
Thank you.
5 June 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us this review, we are glad you received 5 star service from Sue.
Have a lovely holiday!
Kind regards,
Elliot
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