Bethany at your Chichester branch made the whole experience very smooth and enjoyable. She is professional, very efficient and went out of her way to help us. Will definitely be booking future holid... See more
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Very friendly and helpful, informative, We had seen a holiday on Love Holiday and wanted to see if Hays Travel did the same. On the first phone call with Geniveve that particular's resort wasn’t av... See more
Company replied
Hays were very responsive at short notice, understood my needs and delivered. Sarah provided a timescale for a response which was same day. I wasn't sure if this would be possible but she was tru... See more
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Booking agent was friendly and informative and helped me book a cruise. Everything was outlined and my questions answered. Will certainly be using Hays travel in the future.
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 South Street, PO19 1DS, Chichester, United Kingdom
- 01243 790700
4.9
Excellent
621 reviews
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Flights only - no problem.…
We only wanted to book flights as we found it difficult to book on line. Sue reacted to what we wanted and provided the booking including seats and advice on insurance.
No time wasting and no hassle.
14 June 2026
Reply from Hays Travel - Chichester
Thank you for a lovely review, always a pleasure
Great customer service
Great customer service. B and V were so helpful in booking our dream trip to Australia. The itinerary was giving to us in a few hours after our visit to Hays in Chichester.
Wonderful warm welcome and instant service.
Thank you.
13 June 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We are so pleased to hear about your wonderful experience and that we could help book your dream trip. We appreciate your kind words.
Kind Regards
Hays Travel Chichester
Sarah was very helpful
Sarah was very helpful. We had found a holiday we liked on-line & was able to price match that price. She also offered some advice of a possible future cruise we are thinking about, talking about her & her colleagues experience & recommendations.
12 June 2026
Reply from Hays Travel - Chichester
Dear Emma,
Thank you so much for your kind review. We are so pleased you had a positive experience and glad we could help happy with your holiday.
Best Regards,
Hays Travel Chichester
Reply from Hays Travel - Chichester
Dear Valued Customer,
We are so pleased to hear about your positive experience with us. We appreciate your kind words.
Kind Regards
Bethany - Hays Travel
Reply from Hays Travel - Chichester
Dear Pauline,
Thank you for your lovely review.
We greatly appreciate your feedback.
Kind Regards,
Hays Travel Chichester
Excellent Service
Excellent Service from start to finish. I gave Sue the relevant travel request and she put it all together for me. How easy was that?
30 May 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We are so pleased to hear we made your travel planning easy and enjoyable. Thank you for your wonderful feedback!
Kind Regards
Hays Travel Chichester
Reply from Hays Travel - Chichester
Dear Valued Customer,
We appreciate your kind words! We are delighted to hear you had such a positive experience with us.
Kind Regards
Hays Travel Chichester
Freya was very helpful as we had left…
Freya was very helpful as we had left late to arrange our holiday
Nothing was to much trouble
Very good experience
31 May 2026
Reply from Hays Travel - Chichester
Dear Mr Morris,
It was a pleasure! I am so pleased I could help you and we found what you were looking for.
Lovely to meet you both🙂
Best Regards,
Freya
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for your kind words. We are glad you had a pleasant experience with us.
Kind Regards
Hays Travel Chichester
Very helpful staff member
21 May 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We appreciate your kind words. We hope you have a lovely time.
Kind Regards
Hays Travel Chichester
Vicky in the Chichester office was…
Vicky in the Chichester office was amazing sorted everything for us
21 May 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We are so glad we could sort everything for you. Thank you for your kind words.
Kind Regards
Hays Travel Chichester
Freya sorted out my flight smoothly and…
Freya sorted out my flight smoothly and presented me with a clear explanation of my flight details and sorted out my seats for there and back.
All done very efficiently as I was on my lunch break!!
13 May 2026
Reply from Hays Travel - Chichester
Mrs Thornton,
We're so glad we could sort out your flight details and seating efficiently, especially during your lunch break! Thank you for your kind words.
Kind Regards
Hays Travel Chichester
Really great experience
Really great experience. We knew what we wanted and with the able assistance of Vicky at the Chichester Branch we were able to quickly book the holiday.
3 May 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for your wonderful 5-star review! We are so pleased we could assist you in booking your holiday quickly.
Kind Regards
Hays Travel Chichester
Bethany was really nice
Bethany was really nice, knowledgeable and professional with helping us book our cruise. (Chichester Branch)
17 May 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for your kind words! We are so pleased to know our team provided excellent service.
Kind Regards
Hays Travel Chichester
Knowledgeable and professional service
I haven't used a travel agent for a very long time and I was very pleased with the service. The agent was professional and extremely patient finding me just the holiday I wanted.
10 May 2026
Reply from Hays Travel - Chichester
Dear Valued Customer
Thank you for your kind 5-star review! We are delighted we could help you find the perfect holiday.
Kind Regards
Hays Travel Chichester
Reply from Hays Travel - Chichester
Dear Valued Customer,
We're happy your booking was easy and our team was helpful. Thank you for taking the time to leave Vicky a 5* review.
Kind Regards
Hays Travel Chichester
Served immediately and with courtesy by…
Served immediately and with courtesy by the office manager. Couldn’t have been more helpful. Second time I have used Hays in Chichester and will recommend them to all my friends
12 May 2026
Reply from Hays Travel - Chichester
Thank you for taking the time for writing such a lovely review. It was a pleasure to book your holiday.
Bethany
Reply from Hays Travel - Chichester
Dear Valued customer,
We appreciate you sharing that booking was straightforward, and we are so happy that you found the process simple.
Kind Regards
Hays Travel Chichester
Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you for taking the time to leave me a 5* review. It was a pleasure to assist you with your booking.
Kind Regards,
Bethany - Branch Manager
Hays in Chichester were very helpful…
Hays in Chichester were very helpful sorting out my future holiday. Thank you Beth the manager at the Chichester Branch.😊👍
8 May 2026
Reply from Hays Travel - Chichester
Dear Mr Langmead,
Thank you for your kind review — it’s very much appreciated, and I’m pleased we were able to help 😊
Kind Regards,
Beth
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