efficient member of staff (SUE) always handles us well. Polite and attentive all through the bookings. Nothing is too much trouble for Sue. We keep coming back having just booked two more trips away... See more
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Quick, thorough, efficient and patient work by the assistant who we talked to about arranging a holiday. I do not have her name to hand but it’s written down somewhere!
Bethany at your Chichester branch made the whole experience very smooth and enjoyable. She is professional, very efficient and went out of her way to help us. Will definitely be booking future holid... See more
Company replied
Very friendly and helpful, informative, We had seen a holiday on Love Holiday and wanted to see if Hays Travel did the same. On the first phone call with Geniveve that particular's resort wasn’t av... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 South Street, PO19 1DS, Chichester, United Kingdom
- 01243 790700
4.9
Excellent
621 reviews
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Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you for taking the time to leave me a 5* review. It was a pleasure to assist you with your booking.
Kind Regards,
Bethany - Branch Manager
Hays in Chichester were very helpful…
Hays in Chichester were very helpful sorting out my future holiday. Thank you Beth the manager at the Chichester Branch.😊👍
8 May 2026
Reply from Hays Travel - Chichester
Dear Mr Langmead,
Thank you for your kind review — it’s very much appreciated, and I’m pleased we were able to help 😊
Kind Regards,
Beth
Reply from Hays Travel - Chichester
Hi Helen,
We appreciate you taking the time to share your positive experience; we are so glad we could be helpful and efficient.
Kind Regards,
Hays Travel Chichester
Excellent Holiday
Just returned from a three night stay in San Francisco followed by a seven night California cruise. Sarah and her team at Chichester branch arranged the trip. It ran so smoothly from start to finish, taxi was arranged from airport to hotel, from hotel to cruise liner and finally from port to airport. Excellent value for money.
A must when staying in San Francisco, the hop on hop off bus, open top bus ride across Golden Gate Bridge, truly memorable
30 April 2026
Reply from Hays Travel - Chichester
Hi Trevor,
We're happy to hear that your trip, arranged by our team, went so smoothly! It's great to know you found it excellent value for money and enjoyed the San Francisco bus tour. Thank you for your positive feedback.
Kind Regards,
Hays Travel Chichester Team
Sarah was very helpful
Sarah was very helpful, friendly, professional, and informative. The young lady I saw on Saturday 3rd of May was also very helpful, and both of them gave a good impression of Hays Travel
2 May 2026
Reply from Hays Travel - Chichester
Thank you for taking the time to write such a lovely review. It was a pleasure.
Happy experience.
All our questions answered, very quick process from start to finish and enjoyable to.
2 May 2026
Reply from Hays Travel - Chichester
Hello Sandra,
We appreciate your positive feedback and are pleased that Krystal could answer all your questions, making the process quick and enjoyable for you.
Kind Regards,
Hays Travel Chichester Team
Excellent thank you
29 April 2026
Reply from Hays Travel - Chichester
Good Afternoon,
Thank you for taking the time to leave us a 5* review! We hope you have a lovely holiday.
Kind Regards,
Bethany -Branch Manager
Reply from Hays Travel - Chichester
Dear Valued Customer,
We appreciate you sharing that our staff were so helpful; we are grateful for your positive review.
Kind Regards
Hays Travel Chichester
Vicky made us feel very welcome
Vicky made us feel very welcome. She was patient and kind and managed to book us on a holiday exactly where and when we wanted. We were able to pay, obtain our boarding passes and our Euros at the same time. Perfect.
17 April 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We're so glad we could provide such a positive and helpful experience, ensuring all your needs were met efficiently. Thank you for your wonderful feedback!
Kind Regards
Bethany - Branch Manager
A really good outcome
My wife and I visited the Chichester Branch to book a P&O cruise for May 2027. Krystal made all the arrangements for us quickly, efficiently and with a very pleasant manner. All booked and looking forward to next year's trip to Spain and Portugal! Another nice surprise was a deposit of 0nly £100. Thank you Krystal.
14 April 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We appreciate you taking the time to share your booking experience for your upcoming cruise. We're happy to hear that the arrangements were made quickly and efficiently, and we hope you enjoy your trip to Spain and Portugal!
Kind Regards
Bethany - Branch Manager
Reply from Hays Travel - Chichester
Dear Valued Customer,
We appreciate your positive feedback; we are so glad that our manager was helpful and provided a positive experience for you.
Kind regards
Hays Travel Chichester
Easy to book with no fuss.
Easy to book with no fuss.
Sarah helped us with all our enquiries thank you.
7 April 2026
Reply from Hays Travel - Chichester
Dear Valued Customer,
We're so happy we could provide an easy booking experience and promptly address your questions. Thank you for your positive feedback!
Kind regards
Hays Travel Chichester
A holiday that fits
Freya took her time to sort a holiday that was adapted to fit what we wanted.
5 April 2026
Reply from Hays Travel - Chichester
Dear Valued customer,
We're happy to hear that we could tailor a holiday to your specific needs. Thank you for your positive feedback; we appreciate it!
Kind regards
Hays Travel Chichester
Sarah was super terrific
Sarah was super terrific. Having to deal with two travelers who didn’t know what they wanted came up with the perfect holiday. Terrific employee
4 April 2026
Reply from Hays Travel - Chichester
Hi Pauline,
We're happy to hear that Sarah could help you find the perfect holiday, even with some uncertainty about your preferences. Thank you for your kind words!
Kind regards
Hays Travel Chichester
I booked my holiday with Hays Travel…
I booked my holiday with Hays Travel yesterday and honestly couldn’t be happier with the experience. From start to finish, everything was smooth, professional, and genuinely enjoyable.
The team were incredibly friendly, knowledgeable, and really took the time to understand exactly what I was looking for. Nothing felt rushed or pressured — just helpful advice and great service throughout.
What really stood out was how easy they made the whole process. They explained everything clearly, found me a fantastic option, and made sure I felt confident and excited about my booking.
It’s so nice to have that personal touch you just don’t get when booking online. I’ll definitely be booking with Hays Travel again and would highly recommend them to anyone looking for a stress-free holiday booking experience.
28 March 2026
Reply from Hays Travel - Chichester
Joel Mcintyre,
We're happy to hear that your holiday booking experience was smooth and enjoyable. It's great to know that our team's friendly, knowledgeable service made you feel confident and excited about your booking. Thank you for recommending us!
Kind regards
The Chichester Team
Very helpful and friendly
Very helpful and friendly. They take time to look for the holiday we would like.
7 March 2026
Reply from Hays Travel - Chichester
Dear Julia,
I appreciate your kind words! I am so happy I could assist you in planning your perfect holiday; thank you for your review.
Kind regards
Bethany - Branch Manager
Having never been a cruise before we…
Having never been a cruise before we booked with Hays Travel in Chichester who were brilliant - in particular Sarah and Vicky who were both very patient and so helpful.
24 March 2026
Reply from Hays Travel - Chichester
It was an absolute pleasure Steve. Hope you have a fantastic time. Vicky x
Alterations
I had a change of mind and Frya rearranged everything for me made me very grateful to be with an agent I could actually talk to or go and see
8 March 2026
Reply from Hays Travel - Chichester
Thank you for such a lovely review!
they followed through after the initial…
they followed through after the initial enquiry
14 March 2026
Reply from Hays Travel - Chichester
Thank you for taking the time to write a review. It was our pleasure to book your holiday
Reply from Hays Travel - Chichester
Hi Jane,
Thank you for taking the time to leave us this review, We are glad that you received 5 star service from Beth and Sue.
Enjoy your holiday!
Kind regards,
Hays Travel Chichester Team
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