Another pleasant experience booking a further holiday with Hays Travel. We have used the services of Hays Travel for the previous holidays and found them to be honest and knowledgeable. On this occasi... See more
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Responded to an online advert for a holiday in Thailand from Hays at Cleveleys. They gave me options to change the dates & tailor the holiday to suit our requirements. The Booking process was ea... See more
Company replied
A lovely young lady called Tegan looked after us so well as it was the first time we were booking a cruise. From start to finish with a big smile she went through everything we needed to know and advi... See more
Company replied
Sonia was wonderful took us through all options got us good quote inc.good flights should beyond of her as member of staff a credit to you
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
69 Victoria Road West, FY5 1AJ, Cleveleys, United Kingdom
- 01253807399
4.9
Excellent
932 reviews
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Reply from Hays Travel - Cleveleys
Thank you for this lovely review Peter :)
Great experiece Louiss wonderful…
Great experiece Louise was wonderful helping us get the cabin fir our needs. Will definitely use you again
26 January 2026
Reply from Hays Travel - Cleveleys
Mr Thomson,
We're glad you had a wonderful experience with Louise! We look forward to seeing you again soon! Team Cleveleys xx
Hays Travel
From walking through the door and…
From walking through the door and greeted with a warm welcome to leaving the service was exceptional,Sophia the young lady who booked my holiday for me was extremely polite and professional and saved me an absolute fortune looking through different offers etc .Will definitely book with Hays Travel again.
25 January 2026
Reply from Hays Travel - Cleveleys
Mandy Oakes,
We appreciate you taking the time to leave us such a complimentary review! We're so glad you received exceptional service and that our team member helped you find great offers. We look forward to assisting you again with future bookings. Louise xx
Hays Travel
Went to cleveleys branch of Hays Travel…
Went to cleveleys branch of Hays Travel late Friday afternoon. Told them exactly what we wanted Early Saturday morning received a phone call with a time to call into the office and there was the perfect holiday waiting for us. Thank you.
18 January 2026
Reply from Hays Travel - Cleveleys
Mr Graham Isherwood,
We're happy to hear that we could find the perfect holiday for you so quickly! Thank you for sharing your positive experience with our team; we appreciate your feedback. Louise xx
Hays Travel
Excellent personal service
I was looked after by Tiegan an Cleveleys . It was a difficult family holiday I was booking but Tiegan was so patient and helpful . Nothing was too much trouble . She is an absolute credit to Hays travel .
15 January 2026
Reply from Hays Travel - Cleveleys
Thank you so much Mary for leaving such a lovely review ! Tegan will be so pleased :) x
I always use Hays Travel in Cleveleys…
I always use Hays Travel in Cleveleys and Louise is always very helpful and understands my requirements in finding the perfect cruise. The Cleveleys branch has a nice atmosphere where you feel welcomed by the staff.
16 January 2026
Reply from Hays Travel - Cleveleys
Susan Entwisle,
I appreciate you taking the time to leave such a fabulous review. I love getting you booked on these wonderful cruises. Louise xx
Hays Travel
The staff were very helpf and found…
The staff were very helpful and found us a holiday at the right price and location , we didn’t have a holiday destination in mind when we went in , so very happy
10 January 2026
Reply from Hays Travel - Cleveleys
Thank you David for leaving such a nice review ! So glad we were able to find the perfect holiday for you :)
The staff was absolutly lovley.very…
The staff was absolutly lovley.very helpful.thank you for this
10 January 2026
Excellent friendly staff
Excellent friendly staff, always been a pleasure to deal with
31 December 2025
Reply from Hays Travel - Cleveleys
Mr Andrew Peterson,
We appreciate you taking the time to leave us such a wonderful review. We are so happy our team is friendly and helpful! Louise xx
Hays Travel
Sandra dealt with our 3 booking for…
Sandra dealt with our 3 booking for this year.
My Husband Steve will only book with Sandra as she knows what type of holidays we like and she makes you feel relaxed & no pressure.
Sandra is an asset to the company
The service which Sandra provided was 5*
Looking forward to seeing Sandra on our future bookings.
Jane & Steve
11 January 2026
Reply from Hays Travel - Cleveleys
Thank you for leaving such a lovely review for Sandra, It is a pleasure having you in the store :) We are looking forward to seeing you in the future x
They were very helpful in helping us…
They were very helpful in finding our holiday and patient, checked all flights and packages and got us the best deal.
18 January 2026
Reply from Hays Travel - Cleveleys
Matthew West,
We're so happy we could find the perfect holiday for you! It's great to hear the team was helpful and patient in securing the best deal for you. See you soon, Louise xx
Hays Travel
We usually book our holidays on the…
We usually book our holidays on the internet ourselves but had seen some good offers in the window so decided to see what we could get for a last minute break in the winter sun.
Cloe was really good at finding us a holiday even though we were rather vague on our needs. There was no pressure to buy & she was very professional too.
She found us a good deal & was also able to find us a discount which was even better!
We will use this company again for our next holiday in April & hopefully Cloe will be there to help us again. Thank you
17 January 2026
Reply from Hays Travel - Cleveleys
Dianne,
We're so glad we could find you a great last-minute winter sun holiday, especially with a discount! It's great to hear that you found our service professional and helpful. We look forward to assisting you again in April.Louise xx
Hays Travel
Cruise Information.
Very helpful, informative and knowledgeable staff and nothing was too much trouble.
17 January 2026
Reply from Hays Travel - Cleveleys
Jean,
We appreciate you sharing your experience. We're so glad our team was helpful, informative and knowledgeable. Thank you for your review! Louise xx
Hays Travel
Summer sun escape
Chloe was very knowledgeable and handled our queries professionally. She listened to our requirements and offered advice to enable us to make informed decision.
We booked our summer get away and as ever Team Cleveleys have excelled.
11 January 2026
Reply from Hays Travel - Cleveleys
Thank you for leaving me this lovely review Karen, so happy I was able to help with getting your holiday sorted ! :) x
Very happy with hays travel
I was very happy with the service I received at Hays travel Cleveleys.
Chloe was very happy helpful and answered any questions we had very efficiently.
15 January 2026
Reply from Hays Travel - Cleveleys
Thank you for leaving me this lovely review Jackie, I really appreciate it :) x
Great service from Hays Travel
The agent we spoke to was very polite and very helpful. She answered all our questions and even did some printing for us when our home printer packed up.(holiday related!)
8 January 2026
Reply from Hays Travel - Cleveleys
Hi Adrian :) Thankyou so so much for this lovely review! It was a pleasure getting you both booked xx Sophia
I have booked all my recent holidays…
I have booked all my recent holidays with Hays Travel Cleveleys and everyone has always been very helpful. This time it was Sophia, who dealt with me very efficiently over the telephone.
11 January 2026
Reply from Hays Travel - Cleveleys
We appreciate you booking with us and are so happy to hear that you have consistently found our team helpful. Thank you for your kind words regarding the efficient service you received. Louise xx
Reply from Hays Travel - Cleveleys
Thank you for leaving Sophia this lovely review, I will pass this on to her :)
Trainee was excellent.
I was with a trainee.
She was fantastic and super patient as I had my children with me.
Managed to book a family holiday for 8 people. She went above and beyond to find everything that I was looking for.
6 January 2026
Reply from Hays Travel - Cleveleys
Thanks so much for this fantastic review! Really appreciated and we enjoyed getting your family holiday booked for you! Louise xx
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