Susan at the Cockerton branch Darlington helped us with our holiday - made it easy to understand, nothing was to much bother - saved us money on the airport parking. Whats not to like. Thanks
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See what reviewers are saying
A warm welcome was followed by a really helpful conversation on our idea of a package holiday to Malta. Our holiday specialist took note of the kind of holiday we like and our budget. She presented us... See more
Company replied
The travel agent (Sue) went above and beyond trying to find the closest package we found on line and explained why it was not available with Hays and an online quote may not be available or changes m... See more
Company replied
From going in to the Hays Travel a nice young lady asked if she could help we sat down and we told her what we were looking for and she showed us a few hotels in the area that we wanted we picked one... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 The Green, DL3 9EH, Cockerton, United Kingdom
- 01325 486131
4.9
Excellent
1k reviews
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Reply from Hays Travel - Cockerton
Thank you for taking the time to leave a kind review. We are pleased we found you a holiday and hope you have a great time!
Evie was brill finding us a good priced…
Evie was brill finding us a good priced deal for August to Majorca nothing was a bother and looked at quite a few destinations and airports for us thanks Evie.
27 June 2026
Reply from Hays Travel - Cockerton
Thank you so much for taking the time to leave such a lovely review, I hope you have the most amazing time away :) Evie x
Very informative
Very informative, helpful and patient. Made every part of booking a holiday easy. Thank you
21 June 2026
Reply from Hays Travel - Cockerton
We are so pleased to hear that we made booking your holiday easy and stress-free. Thank you for your kind words.
Kind Regards
Hays Travel
Sue went above and beyond to help us
Sue went above and beyond to help us. We have booked with her before and always have received excellent service. All the staff are so friendly, we won't go anywhere else.
26 June 2026
Reply from Hays Travel - Cockerton
We truly appreciate your wonderful feedback and loyalty. We are so glad we could consistently provide excellent service for your bookings.
Kind Regards
Hays Travel
Everyone is so nice and helpful
Everyone is so nice and helpful. They made booking my holiday so easy.
24 June 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave a review, It was a pleasure to help you book your trip to China - I hope you both have a fantastic time!
Time taken to find just what we wanted…holiday
Time taken to find just what we wanted very pleasant visit thank you to Kati and Sue
23 June 2026
Reply from Hays Travel - Cockerton
Thank you for leaving a review and thank you again for choosing to book your cruise here with us. We hope you have a fantastic time :)
Vicky was great and very patient to…
Vicky was great and very patient to find our best options
20 June 2026
Reply from Hays Travel - Cockerton
Thank you so much for your kind words. It was a pleasure booking you all on your cruise to the Med. Looking forward to hearing all about it on your return. Thanks Again, Vicki
Very helpful,she went through the whole…
Very helpful,she went through the whole holiday with us like finding if it was suitable for those with walking difficulties.
21 June 2026
Reply from Hays Travel - Cockerton
Thank you for leaving this lovely review for Tara. We will make sure to pass on your comments to her. Thank you again for your custom, Sue
Very helpful friendly staff
19 June 2026
Reply from Hays Travel - Cockerton
Thank you for leaving a review, I hope you have a lovely time in Corfu!
Staff are always professional very…
Staff are always professional very helpfull and have lots of experience.
19 June 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave a kind review and we hope you enjoy your holiday!
Easiness of booking
Easiness of booking, professional service , and timely friendly staff
16 June 2026
Reply from Hays Travel - Cockerton
Thank you so much for your kind review, I will make sure to pass this on to Evie :) Katie
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave a kind review and we are so pleased we were able to help.
Friendly and Helpful
Very friendly staff and really helpful. We visited the store just 15 minutes before closing but that didn't stop them from trying to find us the best deal. the Cockerton Branch of Hays is our "go to" store.
13 June 2026
Reply from Hays Travel - Cockerton
We are so pleased we were able to find you a great deal and thank you for taking the time to leave a kind review.
Reply from Hays Travel - Cockerton
Stephen,
We're glad to hear that you had a great experience in branch!
Kind Regards
Hays Travel
Reply from Hays Travel - Cockerton
Thank you for your lovely review, have the best time :) Evie
Katie was very helpful and gave us very…
Katie was very helpful and gave us very good adice and guidance.
7 June 2026
Reply from Hays Travel - Cockerton
Thank you leaving a review and thanks again for booking your holiday with us! Hope you have a great time in Salou :)
Katie was really thorough and provided…
Katie was really thorough and provided a friendly service. Made booking in person a nice experience.
7 June 2026
Reply from Hays Travel - Cockerton
Thank you so much it was a pleasure booking you, thank you for being so patient. Hope you have an amazing time away!Katie :)
Very polite and professional and…
Very polite and professional and answered all our questions, and didn't rush through all, so was able to take everything in
7 June 2026
Reply from Hays Travel - Cockerton
Thank you so much, Hope you have an amazing time away and thank you for your booking :) Katie
I was delighted with the service I received and resultant holiday choices
I received expert advice when booking my holiday at Hayes Travel. Much effort and consideration was put into the search for my ideal holiday by the booking agent. I felt that she translated my requirements in useful suggestions and, with her empathetic and patient approach, we found the fantastic deal which I booked there and then because I was so pleased with the result.
5 June 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave such a kind review. We are so pleased we were able to find a holiday that matched your requirements and we hope you have a fantastic time!
Knowledgeable and very helpful member…
Knowledgeable and very helpful member of staff, Victoria.
5 June 2026
Reply from Hays Travel - Cockerton
Thank you for taking the time to leave a lovely review. We hope you have a great holiday.
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