Staff at Hays Travel are very attentive and very generous with their time, no sense of rushing into a booking that you might later regret. Big thanks to Lewis who is new to Hays Coleraine- I look for... See more
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Lewis helped us as we have never been on a cruise so we were very grateful for all the infoemari9n hw was able ro give us. The booking part was easy and straight forward.
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The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... See more
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I couldn’t recommend Hays Travel in Coleraine enough The staff are all so friendly and welcoming and they are always very helpful in helping me out with my questions etc The lady who i saw was so... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
905 reviews
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Quick response from everyone
Quick response from everyone, got exactly what I wanted for the price I was happy with. Second year booking with the Coleraine shop and no complaints. When I was in-store the staff interact with the son which is a massive thing I like him to get involved with everything.
19 July 2026
Reply from Hays Travel - Coleraine
Thankyou for your positive feedback. It was a pleasure, as always, to get your holiday booked for you and to meet your lovely little boy.
Knowledgeable staff
Knowledgeable staff suggesting different trips and answering questions about connections and times
26 July 2026
Reply from Hays Travel - Coleraine
Thank you for taking the time to send us this lovely feedback. We really do appreciate it and are so glad to have had you in store with us.
The staff where very good in helping us…
The staff where very good in helping us picking our holiday
25 July 2026
Reply from Hays Travel - Coleraine
Thank you for trusting us with your holiday needs and we are so glad we helped you pick the perfect holiday
Always extremely professional
Always extremely professional. They listen to your requests and try to fulfil them as much as possible. Always friendly and helpful. Highly recommend.
23 July 2026
Reply from Hays Travel - Coleraine
Thankyou for your positive feedback. It is our pleasure to help you find your next holiday. Look forward to helping you in the future.
Reply from Hays Travel - Coleraine
Thank you for your kind words, it was our pleasure.
The young man who helped Michael and I…
The young man who helped Michael and I with our booking was very efficient and interested in our trip.
14 July 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It was nice to meet you and hope to see you again soon.
Very helpful and knowledgeable.
22 April 2026
Reply from Hays Travel - Coleraine
Thank you for booking with me and for the lovely review.
As Always at Hays Travel.
Friendly instantly efficient service. I was offered a cup of tea/coffee at the outset and everything was checked step by step during the booking process.
First rate.
5 July 2026
Reply from Hays Travel - Coleraine
Thankyou for the 5* review. Was a pleasure to help you choose your holiday.
Thomas was very helpful and took a lot…
Thomas was very helpful and took a lot of time for us sorting out different things for us a very nice young man I would rate Thomas a 5star rating and 100% for his customer service he is an asset for Hays travel
9 July 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It was nice to meet you both and thank you for allowing me to organise your trips. I look forward to seeing you again.
Went in to look at holidays ended up…
Went in to look at holidays ended up actually booking the one I’ve been to this place before so I know what I’m guessing a little bit disappointed didn’t get any discount but hey hoe
7 July 2026
Reply from Hays Travel - Coleraine
Hi Janet, thanks for booking with me and the 5* review. We will speak again closer to the time regarding check in and getting your tickets for you.
Reply from Hays Travel - Coleraine
Thank you for the review. I'm glad we were able to get your sorted for your trip away and you know where to find me if I can help with anything else.
Andrea couldn't have been more helpful.
3 July 2026
Reply from Hays Travel - Coleraine
Thank you, it was my pleasure and I hope to see you again.
Reply from Hays Travel - Coleraine
Thank you for the lovely 5* review. It's very much appreciated.
Kate was excellent very help full
28 June 2026
Reply from Hays Travel - Coleraine
Thank you, it was my pleasure. Hope to see you again soon
Reply from Hays Travel - Coleraine
Thank you for trusting us yet again with your holiday arrangements, we really appreciate it.
Maia was very knowledgeable
Maia was very knowledgeable and helpful. Very good at her job. Booked yesterday then was in again today to lift holiday money and was served by Maia again, a very competent member of staff.
27 June 2026
Reply from Hays Travel - Coleraine
That's so kind of you to say. It was my pleasure and really appreciate the 5* review.
Although he was new he was very…
Although he was new he was very helpful, professional and kind.
26 June 2026
Reply from Hays Travel - Coleraine
Thank you for such a lovely review. It really means a lot and I appreciate it.
Friendly and helpful
Kate was extremely helpful in handling two different holiday requests simultaneously. Superb service.
19 June 2026
Reply from Hays Travel - Coleraine
Thank you so much. You are most welcome and hope to be able to assist you again in the future.
Reply from Hays Travel - Coleraine
We really appreciate you always trusting us with your holiday arrangements and always a pleasure to see you.
Information supplied quickly and clearly
I went in merely to enquire about possible flights between Belfast and Birmingham on certain dates, information that was given me so speedily and clearly that I ended up booking the flights then and there.
19 June 2026
Reply from Hays Travel - Coleraine
It was my pleasure and thank you for always giving us your business. It's always lovely to see you.
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