Staff at Hays Travel are very attentive and very generous with their time, no sense of rushing into a booking that you might later regret. Big thanks to Lewis who is new to Hays Coleraine- I look for... See more
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Lewis helped us as we have never been on a cruise so we were very grateful for all the infoemari9n hw was able ro give us. The booking part was easy and straight forward.
The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... See more
Company replied
I couldn’t recommend Hays Travel in Coleraine enough The staff are all so friendly and welcoming and they are always very helpful in helping me out with my questions etc The lady who i saw was so... See more
Company replied
Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
901 reviews
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Reply from Hays Travel - Coleraine
It was a pleasure as always to help you secure your holiday.
Given plenty of options
Given plenty of options, allowed time to consider these and Maia took time when booking our holiday trip to ensure it is what we wanted and a holiday which would meet our needs and expectations.
6 May 2026
Reply from Hays Travel - Coleraine
Thankyou for the review, I really appreciate the kind words and hope your holiday is amazing when it comes around! :)
Reply from Hays Travel - Coleraine
You're more than welcome, safe travels and we'll see you again
Positive Experience We visited Hays Travel in Coleraine and…
We visited Hays Travel in Coleraine and were greeted with a smile from Christopher who was extremely helpful and patient with our request to book at holiday to Benalmadena. He spent time giving us different options. We felt confident booking our holiday with Christopher in Hays Travel. We usually book our holidays online, on seeing the advice and ideas we received from Christopher we will definitely book our next holiday with Hays Travel. Many thanks Deirdre & Daniel
3 May 2026
Reply from Hays Travel - Coleraine
That's very kind of you to say. I really appreciate you trying us for your holiday requirements and I certainly look forward to assisting you with all of your travel requirements in the future.
Christopher was able to find flights…
Christopher was able to find flights and accommodation for us. The price was good.
1 May 2026
Reply from Hays Travel - Coleraine
Thank you for taking the time to leave this review. It was my pleasure helping you and I hope to see you again in the future!
Christopher andMaia in colraine were…
Christopher andMaia in colraine were really helpful. This is our first time cruise, so didn’t know what to expect, but they explained everything and pointed us in the right direction
James
1 May 2026
Reply from Hays Travel - Coleraine
Thank you so much for the positive review! We hope you have the best time to celebrate your special anniversary
Chrissy was very helpful and polite…
Chrissy was very helpful and polite sorted with no hassle
30 April 2026
Reply from Hays Travel - Coleraine
Thank you for trusting us with your holiday, we hope you have a lovely time away.
The lady we spoke to was friendly
The lady we spoke to was friendly, helpful and informative. She was patient with me and couldn't do enough to help. Would go back to hays to book another holiday in the future
26 April 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It was lovely meeting you both and my pleasure confirming your holiday arrangements.
lsuper duper
Helpful, knowledgeable, very pleasant to go into, and ultra efficient.
Kate was apleasure to talk to, and was able to give us alternatives that we had not thought of. Best travel agent
23 April 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely feedback. Always a pleasure seeing and helping you both.
As usual helpful couteous
23 April 2026
Reply from Hays Travel - Coleraine
Thank you and always a pleasure to assist you.
Friendly and professional service
Friendly and professional service from a young man who was responsive to our needs : thank you Christopher!
21 April 2026
Reply from Hays Travel - Coleraine
Thank you so much for your lovely words. It was my pleasure to help you and I hope to see you again.
Reply from Hays Travel - Coleraine
Thank you for always using Hays Travel, we appreciate your continued support and always happy to see you.
Reply from Hays Travel - Coleraine
Thank you for choosing us for your insurance. Always happy to help.
Distant travel
Not having much experience of distance travel I received brilliant help from two assistants, Beth and Thomas. My travel is now booked and I'm preparing for my holiday. Thanks very much.
1 April 2026
Reply from Hays Travel - Coleraine
It was no bother at all, so pleased we were able to get you booked for your flight. See you soon
Had a really pleasant and quick…
Had a really pleasant and quick experience booking our holiday would recommend using hayes travel
29 March 2026
Reply from Hays Travel - Coleraine
Thank you for using Hays Travel and trusting me with your holiday arrangements. I hope to see you again.
Christopher was so helpful and made…
Christopher was so helpful and made booking very easy
31 March 2026
Reply from Hays Travel - Coleraine
Thank you for the nice review. It was my pleasure and hope I can assist you again soon.
Great friendly service.
Great friendly service.
Andrea was so helpful and took her time looking up places for us.
5 April 2026
Reply from Hays Travel - Coleraine
Thank you so much. It was my pleasure and hope to see you again.
Reply from Hays Travel - Coleraine
Thank you for the lovely review and booking with us once again. Very much appreciated.
Very helpful staff
Very helpful staff, appreciated what we wanted from our holiday and worked hard to make things right.
25 March 2026
Reply from Hays Travel - Coleraine
Thank you for the 5* review. I'm so pleased we got exactly what you wanted. See you again next time.
Kate was fantastic as always
Kate was fantastic as always
Helped us get exactly what we wanted.
1 April 2026
Reply from Hays Travel - Coleraine
Thank you for booking with me again. Always a pleasure chatting with you and assisting with your holiday requirements.
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