My experience is that all the staff at the crewe branch are always trying to get the best price they can, They never pressure you in to booking when you ask for details on a holiday . Thanks to all th... See more
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Booked a holiday for myself and two daughters to Australia. The trip was tailor made to include all our chosen places to stay. This was all arranged in a friendly professional manner. Very pleased wit... See more
Company replied
I don't know Crewe very well, and I went to the first travel agent's I saw which was in the retail area, near M & S, where I asked them to look for a flight to VERONA.... They gave me details of a fl... See more
The staff were all very friendly & welcoming. They all interacted with ourselves and our children which stopped them from getting bored. They were honest with reviews and booked us a fantastic holiday... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
60A Market Street, CW1 2HD, Crewe, United Kingdom
- 01270 500773
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Excellent service as always
Excellent service as always
I asked for various prices and destinations.
Alex from Crewe was marvellous.
Just took it in her stride and found what we were looking for.😄

Reply from Hays Travel - Crewe
As always the staff are extremely…
As always the staff are extremely helpful in finding a holiday that suits our requirements. Alex is quick on the computer and found a cabin on Queen Anne that was suitable.

Reply from Hays Travel - Crewe
Price matched holiday.
We called in to book a holiday we'd seen on the Internet,(not on the Hays website) so we knew exactly what we wanted.
Anna dealt with us in a friendly and professional manner and not only was the exact holiday found but also matched in price.
We prefer to book face to face rather than Internet booking as it makes the whole experience more attractive.
We were dealt with extremely efficiently, courteously and politely.
No pressure sales for additional extras which was refreshing and we left our local branch of Hays extremely happy, with the holiday we wanted.
Lovely booking with hays travel staff…
Lovely booking with hays travel staff are so friendly and helpful we had Alex to help us yesterday she is lovely gives us advice when we need it and sort it all out keep up the good work hays travel

Reply from Hays Travel - Crewe
Staff have great knowledge and advice…
Staff have great knowledge and advice about destinations.
Nothing is too much trouble or time.
Excellent customer service

Reply from Hays Travel - Crewe
They go the extra mile to ensure u are…
They go the extra mile to ensure u are happy with what the holiday u are being is what u want

Reply from Hays Travel - Crewe
Phone call to Lauren
Phone call to Lauren , very helpful . Gave me options if holidays . Decided where to go and booked within hours

Reply from Hays Travel - Crewe
Knowledge, experience,
For the last 14 years always booked with Hayes travel CREWE branch, won't go anywhere else. Fabulous girls extremely helpful nothing too much trouble, expert knowledge. 10/10

Reply from Hays Travel - Crewe
As always wasn’t disappointed always…
As always wasn’t disappointed always helpful and professional

Reply from Hays Travel - Crewe

Reply from Hays Travel - Crewe

Reply from Hays Travel - Crewe

Reply from Hays Travel - Crewe
We asked, they provided options
Ali has worked relentlessly, over several weeks, trying to find us a cruise that suited many specifics. Even when we gave her different requests, she never waivered and matched us up with what will hopefully be a perfect first cruise experience.

Reply from Hays Travel - Crewe
Very welcoming smile and made you feel…
Very welcoming smile and made you feel at ease good service

Reply from Hays Travel - Crewe

Reply from Hays Travel - Crewe
Booking holiday or getting euros
The staff are always friendly and very helpful and always know what we are looking for .

Reply from Hays Travel - Crewe
Polite and very helpful and found us…
Polite and very helpful and found us the holiday we wanted

Reply from Hays Travel - Crewe
Lovely and helpful
Booked yet another holiday with Hays Crewe. Staff were as always lovely and so helpful. They always go above and beyond to get you the best deal. I use Hays a lot and wouldn’t book with anyone else

Reply from Hays Travel - Crewe
Always a pleasure to book with hays
Always a pleasure to book with hays , great communication and friendly service

Reply from Hays Travel - Crewe
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