My experience is that all the staff at the crewe branch are always trying to get the best price they can, They never pressure you in to booking when you ask for details on a holiday . Thanks to all th... See more
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See what reviewers are saying
Booked a holiday for myself and two daughters to Australia. The trip was tailor made to include all our chosen places to stay. This was all arranged in a friendly professional manner. Very pleased wit... See more
Company replied
I don't know Crewe very well, and I went to the first travel agent's I saw which was in the retail area, near M & S, where I asked them to look for a flight to VERONA.... They gave me details of a fl... See more
The staff were all very friendly & welcoming. They all interacted with ourselves and our children which stopped them from getting bored. They were honest with reviews and booked us a fantastic holiday... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
60A Market Street, CW1 2HD, Crewe, United Kingdom
- 01270 500773
4.9
Excellent
1k reviews
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As soon as walk in there is always a…
As soon as walk in there is always a smile and a hello, they are a great group of ladies nothing is too much trouble it doesn't matter if the question is stupid or silly they NEVER make you feel silly or stupid. We have been booking holidays at crewe branch for over ten years now we will not go anywhere else.
1 March 2026
Reply from Hays Travel - Crewe
We really appreciate your kind and lovely review :) We appreciate you always booking with us and it's always a pleasure :) Thank you so much
The staff in the Crewe office are…
The staff in the Crewe office are always so friendly and helpful and nothing is too much trouble.
26 February 2026
Reply from Hays Travel - Crewe
Aww thank you so much for booking with us yet again : ) Always a pleasure to book:)
Alison the agent at Crewe
Alison the agent at Crewe, had five ladies all us in a group with lots of questions and needing advice.Alison answered them explicitly , putting us all at ease and excited for our holiday . Xxxx
25 February 2026
Reply from Hays Travel - Crewe
Thank you so much for your review and to continue to book with us :) we really appreciate it :) xx
Lauren in the Crewe branch was very…
Lauren in the Crewe branch was very helpful and listened to our requirements before putting together our holiday package which we are very pleased with
24 February 2026
Reply from Hays Travel - Crewe
Thank you so much for taking the time to leave such a lovely review and thank you for booking with us. I am very excited for you :D
Reply from Hays Travel - Crewe
Aww so glad we got you all sorted :) Thanks again for booking with me :)
Always very polite staff professional…
Always very polite staff professional and listen to your needs and find the best holiday we require ,
15 February 2026
Reply from Hays Travel - Crewe
We appreciate you taking the time to leave us such a wonderful review! Thank you for booking with us :D
Can not fault the staff at Crewe shop…
Can not fault the staff at Crewe shop go out of there way to assist you and nothing is to much bother
22 February 2026
Reply from Hays Travel - Crewe
Thanks for booking with us again and for your kind words :)
Assistant was helpfull
19 February 2026
Reply from Hays Travel - Crewe
Thank you for taking the time and leaving a review and for choosing us to book your holiday :)
Professional helpfull
18 February 2026
Reply from Hays Travel - Crewe
Thank you for your review and for booking with us again :)
Always there help and always good at…
Always there help and always good at sorting things out for me
8 February 2026
Reply from Hays Travel - Crewe
Thank you for booking with us again :)
Alison was very helpful
Alison was very helpful. Searched for the best options and organised everything for us quickly and efficiently. Friendly and helpful.
14 February 2026
Reply from Hays Travel - Crewe
Thank you so much for your lovely review and for booking with us again :)
Naomi was a pleasure covered…
Naomi was a pleasure covered everything that we asked about and more ,always made to feel welcome and never rushed at all
14 February 2026
Reply from Hays Travel - Crewe
Always a pleasure :) Thank you for booking with me again :)
Amazing as always wouldn’t book with…
Amazing as always wouldn’t book with anyone else thanks so much
12 February 2026
Reply from Hays Travel - Crewe
Thank you so much for booking with us again :)
I love Booking with Hays in Crewe…
I love Booking with Hays in Crewe because the girls are so helpful when you walk in.
Very good at suggesting things for us and finding our right holiday. No problem is too big 😊
9 February 2026
Reply from Hays Travel - Crewe
Thank you for booking another holiday with us and for leaving us a wonderful review. Its always nice to book your holidays :)
Reply from Hays Travel - Crewe
Thank you for booking another holiday with us and for leaving another lovely review. see you again soon
:)
Helpful staff
Alex was very helpful as we had a booking charge query. We always use Crewe Hays Travel. All the staff are extremely knowledgeable and helpful.
6 February 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review :) x
Made a last minute decision to call at…
Made a last minute decision to call at the store and Ali was brilliant! Very helpful,knowledgeable and nothing was to much trouble. A great experience and will definitely go there again,thankyou.
6 February 2026
Reply from Hays Travel - Crewe
Than you for your lovely review and for booking your holiday with me :) It will soon come round I bet you both are really excited. See you again soon, Ali
Once again we had a great experience…
Once again we had a great experience booking with Ali at Hays Travel in Crewe. We advised her what we would like dates, airport hotels and she came up trumps for us thank you Ali
2 February 2026
Reply from Hays Travel - Crewe
Thank you again for another lovely review and for booking another holiday with me :) Its always a pleasure booking your holidays. see you again soon, Ali x
Very Friendly and helpful member of…
Very Friendly and helpful member of staff. Thank you Lauren Ward for helping us book our holiday to celebrate my husband’s retirement
2 February 2026
Reply from Hays Travel - Crewe
We appreciate your kind words and are so happy we could help in booking your holiday to celebrate your husband's retirement :D
Excellent service as always
Excellent service as always
I asked for various prices and destinations.
Alex from Crewe was marvellous.
Just took it in her stride and found what we were looking for.😄
31 January 2026
Reply from Hays Travel - Crewe
Thank you for your lovely review and for booking your holiday with me :) x
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