Sam at Hays Travel Crewkerne is absolutely amazing. He has arranged several holidays for us. He is so friendly and efficient. Always remembers who we are and greets us with a smile and a cheery hello.... See more
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See what reviewers are saying
A warm welcome and Ryan very helpful from the beginning to finding us the ideal hotel with a water park to cater for our 14 year old granddaughter and her friend Won’t hesitate to use again 😊
Company replied
We met very helpful members of staff who listened to our request and matched our wishes almost exactly. We look forward to our holiday
Company replied
I booked a trip to Turkey for my sister’s wedding and had a brilliant experience with Hays Travel, Crewkerne. Abi was absolutely lovely, friendly, helpful and kept me updated throughout. She called... See more
Company replied
Company details
- #20 of 206 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Market Street, TA18 7JP, Crewkerne, United Kingdom
- 01460 73413
4.9
Excellent
325 reviews
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Reply from Hays Travel - Crewkerne
Thank you for booking with us again! It was lovely to see you both in store :) - Sam
Stacey is always polite
Stacey is always polite, helpful and returns your call when she says she will
12 August 2026
Reply from Hays Travel - Crewkerne
Thank you for your lovely feeback!! It was a pleasure to get you booked again. :) Stacey
Great service.
Great service.
Explained everything thoroughly and was very patient
All done with a smile
Will be booking again soon 🙂
31 July 2026
Reply from Hays Travel - Crewkerne
Thank you for your review! We're glad you found our service helpful and we look forward to seeing you in store again soon :)
Reply from Hays Travel - Crewkerne
Thank you for your lovely feedback. We look forward to helping you with your next adventure! Stacey :)
We met very helpful members of staff…
We met very helpful members of staff who listened to our request and matched our wishes almost exactly. We look forward to our holiday
14 July 2026
Reply from Hays Travel - Crewkerne
Thank you for your lovely feedback. We hope you have a lovely holiday and hope to see you in branch again soon. Stacey :)
Super helpful as always!
1 August 2026
Reply from Hays Travel - Crewkerne
Hi Kelly, thank you for the lovely review and using Hays Travel. Abi
We had a Lovely Advisor Ryan that…
We had a Lovely Advisor Ryan that explained things to us and helped us get the holiday we wanted .
24 July 2026
Reply from Hays Travel - Crewkerne
Hello, thank you for your lovely review! It was a pleasure getting your holiday all booked - Ryan :)
Reply from Hays Travel - Crewkerne
Hello, thanks for your lovely feedback! I'm glad we got another trip all sorted for you 🦘 - Sam :)
Excellent
Ryan has been amazing finding our holidays, he took time to listen to our needs and explained everything to us.
22 July 2026
Reply from Hays Travel - Crewkerne
Thank you so much for this lovely review Heidi! It was an absolute pleasure to find your perfect holidays and making your dream trip come true - cannot wait to hear all about it! - Ryan
Excellent service very helpful and…
Excellent service very helpful and knowledgeable staff sorted everything we needed to know
24 July 2026
Reply from Hays Travel - Crewkerne
Thank you for your lovely feedback! It was a pleasure discussing the cruises with you both! :) - Sam
Great service thank you to Abi and Sam
14 July 2026
Reply from Hays Travel - Crewkerne
Hi Paul, thank you for taking the time to leave us a review! We hope you have a lovely holiday when the time comes :) - Sam
Iam 71 years old and very grateful for…
Iam 71 years old and very grateful for the patients of the staff in crewkerne, its difficult picking the right holiday si 10 out of 20 for them all many thanks Geoff.
16 July 2026
Reply from Hays Travel - Crewkerne
Thank you for lovely comments! It was a pleasure to get you booked again. Stacey :)
Friendly, knowledgeable and helpful team
Friendly, helpful and knowledgeable team. Always repeated and confirmed our information as we went along with the booking and double checked when booking confirmation!
12 July 2026
Reply from Hays Travel - Crewkerne
Thank you for your lovely feedback. I am glad that we have managed to get you booked on another amazing trip! We hope to see you again soon. Stacey :)
Great friendly and knowledgeable service
1 July 2026
Reply from Hays Travel - Crewkerne
Thank you for your lovely feedback! It was a pleasure to get you all booked. We hope to see you in branch again soon. :) Stacey
All Hayes staff are polite
All Hayes staff are polite, knowledgeable and helpful making it easy and a pleasure to book a holiday through them.
3 July 2026
Reply from Hays Travel - Crewkerne
Thank you, it was a pleasure to book your holiday! I hope you all have a lovely time away! - Ryan
Reply from Hays Travel - Crewkerne
Hi Marion, thank you for the lovely review. I look forward to hearing about your holiday when you return. Abi
A warm & friendly welcome
A warm welcome and Ryan very helpful from the beginning to finding us the ideal hotel with a water park to cater for our 14 year old granddaughter and her friend
Won’t hesitate to use again 😊
1 July 2026
Reply from Hays Travel - Crewkerne
Thank you so much for this lovely review Hazel, I hope you have a lovely time away and I look forward to hearing all about it! - Ryan
Holiday to the fjords
Sam at Hays Travel Crewkerne is absolutely amazing. He has arranged several holidays for us. He is so friendly and efficient. Always remembers who we are and greets us with a smile and a cheery hello. We wouldn't go anywhere else to book our holidays.
20 June 2026
Reply from Hays Travel - Crewkerne
Hello, thank you for the lovely review. We look forward to hearing about your holiday when you return. Sam
All Round Perfection
Excellent, professional, polite and knowledgable, staff are amazing, especially Stacey at the Crewkerne office, booked several holidays with them now and I cannot fault them.
26 June 2026
Reply from Hays Travel - Crewkerne
Thank you so much for your lovely feedback. It was a pleasure to book another holiday for you. :) I am sure that you will have an amazing time! We hope to see you in branch again soon. Stacey :)
Unfortunately
Unfortunately, there was a need to amend a detail to our booking, which was completed yesterday. We were treated with extreme professionalism, care and understanding. Many thanks.
25 June 2026
Reply from Hays Travel - Crewkerne
Thank you for your review. I am glad that we managed to get the holiday all moved for you. We hope to see you in branch again soon. Stacey :)
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