Hays Travel - Dalton Park Reviews 

Kim was amazing! She helped us book a fab package very quickly and easily and helped us make better changes to the package and even managed to get us a good discount too. Very impressed with our service

Knowledgeable helpful staff.
Both David and Kimberley tried very hard to ensure we got the holiday experience we wanted.
Would not hesitate to use this branch in the future.

As always, great service from David. Can’t recommend enough :)

David was extremely professional and knowledgeable. We booked a holiday straight away, much easier then trailing through the web trying to sort yourself.

Great service

Caitlin listened carefully to our requirements, and booked our holiday with a lovely positive attitude. We were given plenty of time to consider our options, and we given great advice, with input and help from another agent as well. I always feel well looked after by Hays Travel and their knowledgeable staff.

The service we received Caitlin was exceptional nothing was too much trouble she went above and beyond to find us the best deals and choices we could get. She answered all our questions and went out of her way to find the information she didn’t have herself couldn’t of asked for a better service from her. Would highly recommend Caitlin and Hayes to anyone.

Caitlin was amazing at the Dalton Park branch she gave great advice and supported us to book a cruise for my mams 70th birthday. The full experience was so easy, she took all the worry off our hands Thanks again 5 star services.

The sales assistant was very knowledgable on the holiday we wanted to book and gave us very good advice on our choices would recommend calling in
The branch

Very helpful and friendly

Great friendly staff. Very helpful. Interested in my needs for a holiday.

Friendly very helpful and polite a joy to talk to

Called in for some information and a couple of brochures, walked out with a cruise and stay fully booked, with cabin upgrades and parking. Thank you Kim for finding such a bargain for us that we didn't even to think about it for more than a minute

Excellent customer service, very helpful, pleasant friendly staff

Kimberley was very knowleagable around our bespoke holiday choice that made the booking process feel positive.
Overall excellent experience

Kim had time for us. Not hurried, very helpful. Very knowledgeable 😃

Booking our holidays made so easy thanks to the staff at Hayes travel especially Kim who sorted us out with 2 great holidays many thanks

Very helpful considered a number of options and prices, helped come up with the holiday that suits us

We had a great experience with Hays Travel. Although the branch appeared to be a little short staffed, which was clearly outside of the team's control, the staff remained friendly, welcoming and professional throughout.

This is my first time travelling as a solo parent with two children aged 16 and 6, so I really appreciated the time and care taken to understand our needs. The team listened carefully to what we were looking for and were particularly understanding of my son's medical needs and the support he may require while travelling.

A special thank you to Kim, the Deputy Manager, who went above and beyond to help. Kim took extra time to check hotel reviews, the location and surrounding area, and to discuss options that would be suitable for my son's dietary requirements. She was patient, knowledgeable and reassuring, and took the time to answer all of my questions, helping me feel much more confident about travelling abroad alone with my children.

The only reason I've given 4 rather than 5 stars is that there were longer waiting times due to the branch appearing short staffed, which was clearly outside of the team's control. The service we received from Kim and the rest of the team, however, was excellent and I wouldn't hesitate to recommend Hays Travel to others.

Absolutely excellent. I called into the Dalton Park branch of Hays Travel with an itinerary for a multi centre holiday. We were helped by Kay who planned us the exact stay we wanted including flights, times, hotels, transfers we even got a fantastic price for airport car parking too. Couldn’t be happier!