Holiday sorted thanks to excellent service from Kay at Dalton Park I’ve been browsing the internet for a few months feeling uncertain about exactly what I wanted without making any real decision... See more
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We visited your Dalton park branch and booked a trip to Nice with David. He was excellent at his job. Very knowledgeable about the area we wanted to visit as he had been previously. Nothing was any tr... See more
Company replied
Kay helped me with all of my questions and made booking our holiday very easy! she’s very professional and was an absolute pleasure to speak with! Very good service 5* advisor!
Company replied
Having visited Hay's Travel at Dalton Park previously, I decided to return to the store to arrange a holiday. Kimberley had tried to arrange a cruise for us previously and her patience in checking tha... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 86 Dalton Park, Church Street, SR7 9HU, Murton, England, United Kingdom
- 01916540230
5.0
Excellent
474 reviews
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The service was first class and nothing…
The service was first class and nothing to improve on
13 July 2026
Reply from Hays Travel - Dalton Park
Thank you for your lovely review, its always a pleasure to help!
Reply from Hays Travel - Dalton Park
Thank you for you lovely review!
Easy to book over the phone
10 July 2026
Reply from Hays Travel - Dalton Park
Thank you for the review David, we hope your looking forward to your cruise!
Kay :)
Recommendation
David was recommended to me.... after another colleague left hays.... I was distraught... having multiple allergies and my husband a amputee.... its rare to find someone with empathy and listens to what you want.... it is my first dealing with David but he was pleasant...friendly and listened.... extremely happy with the service he provided.... I will definitely be dealing with him again.... thanks David
9 July 2026
Reply from Hays Travel - Dalton Park
Thank you so much Angela, its no problem at all that is what we are here for!
Hopefully we will see you again soon. Thank you for the lovely review!
David :)
Reply from Hays Travel - Dalton Park
Thank you for the lovely review!
:) David
Once again excellent customer service
Once again excellent customer service, product knowledge and made to feel very welcome from walking through the door. Have been doing this for the last 45 years at Hays Travel and nothing has changed in that time. Once again many thanks
8 July 2026
Reply from Hays Travel - Dalton Park
Aww thank you Phillip, its always a pleasure!
Kim :)
Perfect holiday
Listened to what we wanted and delivered the perfect holiday, so easy such love staff made to feel so welcome the minute we stepped int the shop
29 June 2026
Reply from Hays Travel - Dalton Park
Thank you so much Carol, for the lovely review!
Ellen :)
Caitlin booked our holiday to turkey
Caitlin booked our holiday to turkey, told us honestly what she thought and helped us get the best prices, logged us into the hays travel app and so helpful, highly recommend
6 July 2026
Unprompted review
Reply from Hays Travel - Dalton Park
Thank you for your review and hope your are very much looking forward to your holiday Thanks Caitlin
Reply from Hays Travel - Dalton Park
Thank you for your review and hope your are very much looking forward to your holiday Thanks David
Reply from Hays Travel - Dalton Park
Thank you for your lovely review William!
Reply from Hays Travel - Dalton Park
Thank you for the lovely review we appreciate it!
David at Dalton park was absolutely…
David at Dalton park was absolutely amazing nothing was to much trouble for him very knowledgeable he definitely knows his stuff x
1 July 2026
Reply from Hays Travel - Dalton Park
Thank you Tracy!
David :)
Kay was very informative
Kay was very informative, willing to help, and provided just what we were looking for!
30 June 2026
Reply from Hays Travel - Dalton Park
Thank you I appreciate the review!
Kay :)
Reply from Hays Travel - Dalton Park
Thank you Denise!
Kay :)
We called in to book a bucket list…
We called in to book a bucket list cruise to Japan. Kim was absolutely fantastic. We made multiple changes and nothing was a bother for her to sort it out. She made it an easy process and we felt confident in the whole booking. All the staff are very welcoming as soon as you go in and all deserve the recognition.
30 June 2026
Reply from Hays Travel - Dalton Park
Thank you for your lovely review Suzanne! Its our biggest pleasure to help:)
David the manager very helpful and…
David the manager very helpful and courteous,I explained what type of holiday wanted and he was able to get what l wanted without pressure , always very helpful
26 June 2026
Reply from Hays Travel - Dalton Park
Thank you for the lovely review!
David :)
Fabulous Service …
Couldn’t fault the service from Caitlin in the Dalton Park store. Would definitely look to book with her again
28 June 2026
Reply from Hays Travel - Dalton Park
Thank you so much for the review we appreciate it!
Caitlin :)
Caitlin was so helpful,we booked South…
Caitlin was so helpful,we booked South Korea. She went through the itinerary and got us a great deal. Wonderful service and quick response.
21 June 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your lovely review, its always a pleasure to help!
Reply from Hays Travel - Dalton Park
Thank you for the lovely review!
Caitlin :)
Very freindly and made welcome.
26 June 2026
Reply from Hays Travel - Dalton Park
Thank you for your lovely review! - Ellen
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