I wanted a specific holiday with stipulations on cabin on board ship Again I was supported by “James “ who listened to my requirements -found the cruise I wanted and 2dates and prices that met my c... See more
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Assistant manager Hannah at Doncaster helped us every step of the way to book a holiday to Mexico. Our daughter is in a wheelchair and nothing was too much trouble. She checked out everything for a wh... See more
Company replied
This was the fourth booking we've made through Hays Travel - Doncaster this year. Always find the staff to be friendly and knowledgeable. Chloe was no exception. Highly recommended.
Always use Hays Travel Doncaster to book our holidays we are never tempted with money off at other places totally trust Hays who always match what we found on the TUI website. The young lady who made... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Baxtergate, DN1 1JU, Doncaster, United Kingdom
- 01302 319087
4.9
Excellent
656 reviews
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The girl took her time to sort and…
The girl took her time to sort an issue out that I couldn't resolve
17 June 2026
Reply from Hays Travel - Doncaster
We're happy to hear we could help resolve your issue. We appreciate your kind words. Thank You Hays Travel Doncaster
Mia found…
Mia was really informative she found the exact cruise we were looking for. She made this a very pleasant experience. ☺️
14 June 2026
Reply from Hays Travel - Doncaster
We're so glad we could help you find the perfect cruise and make your experience pleasant. Thank you for your feedback! - Mia
The agent was extremely helpful and…
The agent was extremely helpful and helped us a lot so we didn’t loose our holiday
13 June 2026
Reply from Hays Travel - Doncaster
We are so glad we could assist you and help save your holiday! Thank you for your kind words - James
Reply from Hays Travel - Doncaster
We are so pleased to hear you had a positive experience with us. Thank you for your kind words. Thank You Hays Travel Doncaster
The young lady was helpful efficient…
The young lady was helpful efficient and found any information she thought relevant to our needs and very polite
22 May 2026
Reply from Hays Travel - Doncaster
We're so glad to hear our team member was helpful and polite. Thank you for your kind words! Thank You Hays Travel Doncaster!
The Customer Service lady made it easy…
The Customer Service lady made it easy and efficient it was a pleasant experience
28 May 2026
Reply from Hays Travel - Doncaster
I am so glad I made your experience easy and pleasant. Thank you for your kind words. Thank You Celest
Great customer service with Celest.
28 May 2026
Reply from Hays Travel - Doncaster
I am so pleased to hear you had a great experience with me. Thank you for your kind words. Thank You Celest
Excellent Customer Service
James handled my cruise enquiry efficiently and was able to offer a really good deal. He took the time to listen and understand my exact requirements before offering valuable advice. James even phoned another couple we were to travel with to make sure that both our bookings went through together. Excellent customer service on behalf of Hays Travel. Thank you.
1 June 2026
Reply from Hays Travel - Doncaster
Thank you for your wonderful 5-star review! We are so pleased to hear about your positive experience and that we could assist you so effectively with your cruise booking. We appreciate your kind words.
Thank You Hays Travel Doncaster :)
James at Doncaster branch was…
James at Doncaster branch was absolutely fantastic in finding the holiday we wanted what an asset to your company
1 June 2026
Reply from Hays Travel - Doncaster
We are so pleased to hear we found the perfect holiday for you. Thank you for sharing your kind words! Thank You Hays Travel Doncaster :)
Total satisfaction. Tina is fully conversant with all…
Tina is fully conversant with all aspects of travel matters, thoroughly competent in her job and extremely helpful at all times.
The best.
29 May 2026
Reply from Hays Travel - Doncaster
We are so pleased to hear Christina was thoroughly competent and extremely helpful. Thank you for your kind words!
We have used Hays travel in Doncaster…
We have used Hays travel in Doncaster quite regularly and have got to know the staff there they are all very helpful and friendly
28 May 2026
Reply from Hays Travel - Doncaster
Thank you for your wonderful 5-star review! We are so glad to hear you consistently have positive experiences with us. Thank You Hays Travel Doncaster
Reply from Hays Travel - Doncaster
We appreciate your kind words. We are glad we could assist you. Thank You Hays Travel Doncaster
We entered Hays not knowing what we…
We entered Hays not knowing what we wanted or anything about it as it was our first experience if coach trips. The staff took us explained everything clearly, as we are 3 pensioners they took time so we understood it all. I was so impressed I booked another one yesterday
22 May 2026
Reply from Hays Travel - Doncaster
We are so pleased to hear about your positive experience with us, especially for your first coach trip! It's wonderful that our team could assist you so thoroughly. Thank you for your kind words and for booking your holiday with us - Hays Travel Doncaster
Amazing customer service from when we…
Amazing customer service from when we first walked in from Hannah to the very end of our booking. Couldn’t thank Hannah enough. So polite and friendly.
20 May 2026
Reply from Hays Travel - Doncaster
We are so pleased to hear you received amazing customer service from start to finish. Thank you for your kind words. Thank You Hays Travel Doncaster
Celeste was wonderful and really helped…
Celeste was wonderful and really helped me with booking my hotel and holiday, would definitely recommend
17 May 2026
Reply from Hays Travel - Doncaster
We are so pleased our team provided excellent help with your booking. We appreciate your recommendation! Thank You Hays Travel Doncaster
Jossie goes above and beyond
Jossie is really good at what she does helped me out massively went in not having a clue were I wanted to go just gave her everything I wanted at the resort and around and she found one really smooth booking
Thank you so much
9 May 2026
Reply from Hays Travel - Doncaster
I'm so glad Iwas able to help you find the perfect resort and make your booking experience smooth. Thank you for your kind words! Thank You Josie:)
Reply from Hays Travel - Doncaster
We appreciate you taking the time to leave us such a wonderful review! We are so glad that you found our service helpful and friendly.
Friendly and efficient service.
Pleasant experience James was very efficient and helpful. Helped us book the holiday and hotel over night stay in Manchester Airport.
3 May 2026
Reply from Hays Travel - Doncaster
We appreciate you taking the time to leave us a review! We're happy to hear that you found our service efficient and helpful when booking your holiday.
Holly was very patient and…
Holly was very patient and knowledgeable always use Hays travel
6 May 2026
Reply from Hays Travel - Doncaster
We appreciate your kind words and are so glad that we could provide you with patient and knowledgeable service. Thank you for choosing us! Thank You Holly :)
Staff was brilliant and helped so much…
Staff was brilliant and helped so much as I have learning differently treats me good and listened and understand me
30 April 2026
Reply from Hays Travel - Doncaster
We appreciate your feedback and are so happy to hear that our staff listened and provided excellent support - Hays Travel Doncaster
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