Hays Travel - Driffield Reviews 

479
TrustScore 5 out of 5

4.9

6 Market Place, YO25 6AP Driffield, GB


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Rated 5 out of 5 stars

Quick service with attention to the fine details. Ruby was brilliant, kept us up to date will all the details. Organising assistance and attention to our medical requirements. Big thank you 😊

Rated 5 out of 5 stars

Victoria made it so easy to book the holiday we'd chosen, treated us as though we were the most important people she'd see that day and the whole process was done quickly and efficiently. We've used... See more

Company replied

Rated 5 out of 5 stars

Ruby took a great deal of time to find us suitable flights at quite short notice as we had to cancel our previous unsafe route due to the Iran war. She also sorted out alternatives when a return flig... See more

Company replied

Rated 5 out of 5 stars

Victoria was friendly and extremely helpful in helping us find and book our holiday to Lanzarote. They even matched the online price of the Easy Jet holiday , which was fantastic She sorted ou... See more

Company replied


Company details

  1. #20 of 204 best companies in Travel agent
  2. #7 of 39 best companies in Cruise agency
  3. #8 of 54 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 6 Market Place, YO25 6AP, Driffield, United Kingdom

  • 01377793013

4.9

Excellent

TrustScore 5 out of 5

479 reviews

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4.9

All reviews

(479)

119,924 reviews in the last 12 months

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Rated 5 out of 5 stars

Ruby is a great communicator

Ruby is a great communicator. She made sure she answered all our questions properly and fully. Ruby has been to our destination before so was in a great position to help us by making some very good suggestions which helped us book our trip. I would certainly recommend Ruby to help you find and book your holiday.

1 November 2025
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Reply from Hays Travel - Driffield

Thank you for your kind review I really appreciate it - Ruby :)

Rated 5 out of 5 stars

Staff was wonderful helpful kind so…

Staff was wonderful helpful kind so sorry can’t remember the wonderful ladies name who sold me the cruise and stay holiday in Driffield shop. Couldn’t do enough to help me and was so happy to see us when we went into the shop to pay off some of the holiday with cash so she could put a face to the name. We would highly recommend this branch xxxxxxxxx

29 October 2025
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Reply from Hays Travel - Driffield

Thank you for your lovely review :) very kind of you x

Rated 5 out of 5 stars

Very knowledgable

Very knowledgable, prompt, efficient, friendly

22 October 2025
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Reply from Hays Travel - Driffield

Thank you so much for your lovely review it was a pleasure helping you with your holiday Victoria x

Rated 5 out of 5 stars

Ruby at Driffield agency was really…

Ruby at Driffield agency was really welcoming, helpfull and very efficient, giving extra info about things to do on our holiday in Kos

9 October 2025
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Reply from Hays Travel - Driffield

Thank you for your kind review I really appreciate it - Ruby :)

Rated 5 out of 5 stars

I booked the holiday

I booked the holiday , with help from Rachel. She was very friendly and informative , but my name is Frances not Joanne 🥴 Thankyou for all your help

30 September 2025
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Reply from Hays Travel - Driffield

Thank you so much for your kind review. - Rachael :)

Rated 5 out of 5 stars

PATIENT, CARING, STAFF MADE US FEEL SPECIAL

All the Staff greeted us with a smile and made us feel welcome to go to any of them. Having been in to Hays beforehand enquiring of types of suitable locations for a Holiday with grandchildren I made my way to Victoria. Victoria was so patient as we made our decisions around the holiday we had chosen (Turkey All inclusive Family favourite Hotel) She listened well to our needs and requirements and sought out the best deal for us. She made us feel special and was very confident in her role. This Holiday was special as it is to celebrate my 70th Birthday with grandchildren and I shall be certainly using Hays Travel again to book a Holiday!

21 September 2025
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Reply from Hays Travel - Driffield

Thank you so much for this lovely review, we are always happy to help! Vic :)

Rated 5 out of 5 stars

Excellent customer care

Very helpful and patient when we were booking our holiday.

21 September 2025
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Reply from Hays Travel - Driffield

Thank you so much for your kind review, it was a pleasure booking your holiday! Rachael :)

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable, very helpful staff. Excellent service.

12 September 2025
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Reply from Hays Travel - Driffield

Thank you so much for your lovely review! - Rachael :)

Rated 5 out of 5 stars

Very pleasant professional experience

Very pleasant professional experience, staff are all friendly and polite. The agency is clean and welcoming.

11 September 2025
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Reply from Hays Travel - Driffield

Thank you for your kind review we really appreciate it - Ruby :)

Rated 5 out of 5 stars

Friendly and easy experience. …

Really easy to book with very friendly staff. Ruby and Molly in Driffield were great.

6 September 2025
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Reply from Hays Travel - Driffield

Thank you for your kind review we really appreciate it - Ruby & Molly :)

Rated 5 out of 5 stars

Jims getaway.…

My holiday was arranged by Victoria at your driffield branch. She was very patient and gave us many alternative hotel costs and was very knowledgeable about the area we wished to go too. she also arranged all the paperwork including our car parking at airport. Highly recommended.

4 September 2025
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Reply from Hays Travel - Driffield

Aww Thankyou Jim :) Really appreciate your lovely comments x
Thank you victoria x

Rated 5 out of 5 stars

Booked an holiday yesterday with Hays…

Booked an holiday yesterday with Hays travel Driffield, the staff were very knowledgable and helpful and explained all options of the holiday great service in a very cheerful atmosphere thanks Rachael and the Hays travel team

30 August 2025
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Reply from Hays Travel - Driffield

Thank you so much for your kind review! Rachael :)

Rated 5 out of 5 stars

satisfied customers .

The agent was instantly available and welcoming. She knew exactly what she was doing and had the booking made in a few minutes. Happy customers.

24 August 2025
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Reply from Hays Travel - Driffield

Thankyou so much for the lovely comments :) Molly x

Rated 5 out of 5 stars

Great expereince

Staff were relaxed and very easy to talk with. Any questions were answered and explained in detail, even if it had to be confirmed 2 or 3 times. We were encouraged to ask anything and also told we can pop back in with any questions.

31 July 2025
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Reply from Hays Travel - Driffield

Thank you so Much for Your Lovely review , we appreciate it very much and are always happy to help. Thank you :) Jess

Rated 5 out of 5 stars

travel advisor Racheal was very…

travel advisor Racheal was very helpfol,made booking reay.First time I have used Hays travel,will certainly be not the last
Thankyou

17 August 2025
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Reply from Hays Travel - Driffield

Thank you so much for your kind review, it was a pleasure booking your holiday! Rachael :)

Rated 5 out of 5 stars

Friendly staff with loads of useful…

Friendly staff with loads of useful information and nothing too much trouble.
Hays, Driffield

2 August 2025
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Reply from Hays Travel - Driffield

Thank you so much for your lovely review! Rachael :)

Rated 5 out of 5 stars

Staff at Driffield

Nice friendly staff very helpful help us decide what we want can't ask for anything else spot on

1 August 2025
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Reply from Hays Travel - Driffield

Thank you for your lovely review, Look forward to seeing you again - Molly :)

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