Staff were very helpful staff in Dundee. Peter explained all the options and choices, he was excellent. Always well looked after every time we go into Hayes to book a holiday. Would recommend it anyt... See more
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See what reviewers are saying
Elise new her job very well made our experience very welcoming nothing to much trouble.Book a lot of my holiday with Hay's travel in dundee.Never had a negative experience with Hays.
Company replied
Peter at Hays Dundee was excellent, polite & made the whole process stress free. He answered any questions or concerns easily & gave us the experienced advice on which rooms et to book to make our g... See more
Company replied
Always try to book holidays/flights at Hays. Always professional and personable team in Dundee. Will give suggestions and options for flights to get the right one for you.
Company details
- #20 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #3 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 City Square, DD1 3BZ, Dundee, United Kingdom
- 01382677852
4.9
Excellent
3k reviews
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Cruise Booking
We popped in for a quick chat about a holiday on display in the window. Got the information we requested then made a booking to carry out the cruise 2027 for 4. Rebecca dealt with all of us in a pleasant manner and got the reservation completed. No issues at all.
30 June 2026
Reply from Hays Travel - Dundee
Hello Warren,
Thank you for taking the time to leave this lovely review for Rebecca, will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Very good
Very friendly staff booking is very efficient and service 100% if there is a problem you are only a phone call away
29 June 2026
Reply from Hays Travel - Dundee
Hello,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Always getca good sevice at hays i have…
Always getca good sevice at hays i have got to know the staff and they are very friendly
30 June 2026
Reply from Hays Travel - Dundee
Hello Kathleen,
Thank you for taking the time to leave this lovely review for Georgia, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Staff were so helpful
Staff were so helpful. Took time to get the right holiday tailored for our wishes. Very friendly.
29 June 2026
Reply from Hays Travel - Dundee
Hello Fiona,
Thank you for taking the time to leave this lovely review for Andrew, I will be sure to pass this onto him. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
THe lady assistant Gill was very…
THe lady assistant Gill was very helpful and explained everything to me.
28 June 2026
Reply from Hays Travel - Dundee
Hello Ronald,
Thank you for taking the time to leave this lovely review for Gill, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Very helpful
Georgia was very helpful and patient with us we didn’t know what we wanted but she went through lots of options to give us plenty of choices and nothing was a bother
26 June 2026
Reply from Hays Travel - Dundee
Hello Ann Marie,
Thank you for taking the time to leave this lovely review for Georgia, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
service with a smile
21 June 2026
Reply from Hays Travel - Dundee
Hello Margo,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Very good and really efficient.
24 June 2026
Reply from Hays Travel - Dundee
Hello Dorothy,
Thank you for taking the time to leave this lovely review for Gillian, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
After the initial wait I was assisted…
After the initial wait I was assisted by Gillian and she sorted me out in no time.
19 June 2026
Reply from Hays Travel - Dundee
Hello Carol,
Thank you for taking the time to leave this lovely review for Gillian, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
The person who arranged our holiday…
The person who arranged our holiday namely Peter was very polite and very helpful to myself and my wife he couldn’t do enough to help us and put us at ease
22 June 2026
Reply from Hays Travel - Dundee
Hello Raymond,
Thank you for taking the time to leave this lovely review for Peter, I will be sure to pass this onto him. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hello Paul,
Thank you for taking the time to leave this lovely review for Gillian, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
The service you receive from all the…
The service you receive from all the staff at Hays travel has always been exceptional. There attention to detail when building your dream holiday is second to none. We had the privilege to have Sandra as our agent and some input from Peter. Always treated brilliantly, would recommend Hays travel to anyone who asked.
22 June 2026
Reply from Hays Travel - Dundee
Hello Jacqueline,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Excellent staff,very informative and…
Excellent staff,very informative and helpful.any questions I had were answered very quickly which put my mind at rest.zmyself and partner haven't travelled for many years and this is our second holiday this year we have booked with Hays.Wouldnt go anywhere else to book a holiday now.
18 June 2026
Reply from Hays Travel - Dundee
Hi Elizabeth
Thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time on your holiday when it comes
Sophie & Team Hays Travel Dundee
Our constant man at Hays Dundee is…
Our constant man at Hays Dundee is Peter. He is extremely knowledgeable in all aspects of our travels. Can provide options we hadn’t thought about. Answers all and every question we had quickly and efficiently. Very happy with the service he provided.
19 June 2026
Reply from Hays Travel - Dundee
Hello Clara,
Thank you for taking the time to leave this lovely review for Peter, I will be sure to pass this onto him. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Sandra was very helpful
Sandra was very helpful, getting us the holiday we wanted, working through the problem of getting a 10 night holiday with baggage when the system kept changing to 9 nights and no baggage, we would definitely recommend Hayes travel and Sandra
20 June 2026
Reply from Hays Travel - Dundee
Hello Maureen,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Excellent service again
Excellent service again
I booked it through messenger
And it was great communication from start to finish
20 June 2026
Reply from Hays Travel - Dundee
Hello Lesley,
Thank you for taking the time to leave this lovely review for Gill, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Was very happy with the attention we…
Was very happy with the attention we received. The girl that looked after us was very good and helpful. The booking process was excellent too. Overall very hapoy with the whole process
12 June 2026
Reply from Hays Travel - Dundee
Hello Elizabeth,
Thank you for taking the time to leave this lovely review for Rebecca, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Gill was very helpful and gave us a…
Gill was very helpful and gave us a full explanation for our holiday
18 June 2026
Reply from Hays Travel - Dundee
Hello Anne,
Thank you for taking the time to leave this lovely review for Gill, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hello Eunice,
Thank you for taking the time to leave this lovely review for Gill, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Holiday of a lifetime
Booking two holidays in one day was maybe a lot for Sandra to get her head round but she did it all calmy and with proffessionalim. Add on flights and a hotel at the airport were all done to complete our package for the holiday of a lifetime.
Thank you so much
16 June 2026
Reply from Hays Travel - Dundee
Hello again Sheila,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
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