My wife walked into your Dunfermline branch and spoke with Stuart, leaving our details of what we were looking for on specific dates. Stuart researched for us to find a trip that fitted our dates exa... See more
Company replied
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See what reviewers are saying
Abbey and Craig in the Dunfermline branch were so helpful and courteous. Abbey dealt with our bookings in an efficient, professional and friendly manner. We would highly recommend their services.
Company replied
Brilliant experience with Hays travel! I contacted with details of what I was looking for and Jack called me straight away with options. Not only did they beat the deal we had been looking for, but go... See more
Company replied
Scott was very helpful during the enquiry and the booking making helpful suggestions He remembered us when we went in the nxt day to book , saying her would be bak in touch in March 2027 to ensure... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Kingsgate centre, KY12 7QU, Dunfermline, United Kingdom
- 01383257040
4.9
Excellent
606 reviews
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Great experience
Staff made it a great experience. They were knowledgeable and helpful regarding our booking.
21 November 2025
Reply from Hays Travel - Dunfermline
Many thanks.
Reply from Hays Travel - Dunfermline
Thank you
As usual Craig was very helpful and…
As usual Craig was very helpful and professional at his job. Great stuff..
17 November 2025
Reply from Hays Travel - Dunfermline
Thank you!
i have used them several times and they…
i have used them several times and they advise and assist in planning a holiday and have never let us down
9 November 2025
Reply from Hays Travel - Dunfermline
Thank you for your review!
Hay..Hay ..Hay's of Dunfermline
Great experience yet again. Hays in Dunfermline is my go to place for all things holiday.
Nothing to much bother, helpful, understanding of customer needs and practical and professional advice given.
Highly recommend.
6 November 2025
Reply from Hays Travel - Dunfermline
Thank you for your kind review!
Reply from Hays Travel - Dunfermline
Many thanks for your kind words .
Lovely warm welcome and very helpful…
Lovely warm welcome and very helpful and took us through lots of options
2 November 2025
Reply from Hays Travel - Dunfermline
Many thanks for your kind words .
We came into Hays for a chance of a last minute holiday.Wegot what we wanted right away,absolutely delighted,thank you.
We came into Hays for
26 October 2025
Reply from Hays Travel - Dunfermline
Many thanks .
Amber in Dunfermline was to eak…
Amber in Dunfermline was easy to speak to and a good listener at the same time giving good clear advice from experience..a very pleasant young lady 😀
20 October 2025
Reply from Hays Travel - Dunfermline
Many thanks for your feedback .
Reply from Hays Travel - Dunfermline
Thank you for your kind review!
Reply from Hays Travel - Dunfermline
Thanks again Neil.
Reply from Hays Travel - Dunfermline
Thank you
Would some up by saying I received a…
Would some up by saying I received a warm and prompt service and the girls dealt with my enquiry reference my holiday efficiently.
13 October 2025
Reply from Hays Travel - Dunfermline
Thank you very much for your review!
Very quick efficient service
Very quick efficient service
Friendly person
Told me all my options
12 October 2025
Reply from Hays Travel - Dunfermline
Thank you for your review!
Craig was as usual very helpful in…
Craig was as usual very helpful in booking our holiday. He’s a credit to Hays. Craig is a major reason why we continue to book our holidays through Hays Travel. The Dunfermline Hays Travel staff are all extremely pleasant friendly and helpful.
12 October 2025
Reply from Hays Travel - Dunfermline
Thank you for your kind review!
Reply from Hays Travel - Dunfermline
Many thanks .
Excellent service
Excellent service, Scott is brillant at his job, know what each client is looking for. Many thanks again. Also rest of team are amazing really helpful and always happy to see you.
1 October 2025
Reply from Hays Travel - Dunfermline
Thanks again Sharon.
Friendly and helpful travel agent
Holly was friendly, helpful and efficient. She found us a suitable hotel very quickly and it was a pleasure visiting the shop and speaking with her.
29 September 2025
Reply from Hays Travel - Dunfermline
Thank you for your kind review!
Staff were very helpful and patient…
Staff were very helpful and patient with me and informative about the holiday I was trying to decide about which I finally booked
29 September 2025
Reply from Hays Travel - Dunfermline
Many thanks .
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