Scott at the Dunoon branch was very helpful and found the perfect last minute holiday for us. Always very friendly, kind and professional. Great service as always, thank you.
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Superb service! Friendly, knowledgeable staff who just seem to know what you're looking for in a holiday. Their expert advice gives you the confidence to book that solo trip you've always wanted to do... See more
Company replied
The staff at Hays in Dunoon are always polite and more than helpful. They explain the paperwork in language you can understand.well done.
Company replied
Just booked again for next year, what an amazing helpful team here in dunoon, would absolutely not go anywhere else! Thanks guys u r the best 👌
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Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
208/210 Argyll Street, PA23 7HA, Dunoon, United Kingdom
- 01369858387
5.0
Excellent
613 reviews
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Hays at Dunoon
Hays, Dunoon - staff are always friendly and very helpful. They help you choose the perfect holiday, plan it and ensure they provide all the guidance right up to the date of travel. They also contact when you return to ask about your holiday. Great team at Dunoon.
17 June 2026
Reply from Hays Travel - Dunoon
Hi Chris
On behalf of Joan and the team I just wanted to say thank you so much for taking the time and leaving us such a wonderful review; we really appreciate it.
Kind regards
Fiona & The Team
Super helpful HAYS
Our last package holiday was in the 1980s so we were a bit anxious. Fiona couldn't have been more helpful and reassuring. She talked us through our wants and needs and we were delighted to settle on a trip to South Africa. Fiona was lovely and inspired trust and confidence.
12 June 2026
Reply from Hays Travel - Dunoon
Hi There, Thank you so much for the lovely feedback for Fiona it really is appreciated. Regards Joan & the Team
Excellent service from Joan in Argyll…
Excellent service from Joan in Argyll street Dunoon shop! Made booking New York quick and simple
16 June 2026
Reply from Hays Travel - Dunoon
Hi Robert, Thank you for your lovely feedback, it is really appreciated. Regards Joan
Reply from Hays Travel - Dunoon
Hi Margaret, thank you so much for booking with us again and for leaving this lovely review, we really appreciate it.
Scott and the Team 😊
Efficient and friendly.
Visited the Dunoon branch on a whim. Staff were very helpful and professional.
Holiday booked within 15 minutes of walking in. Paperwork was delivered to the house that same day, very impressed.
3 June 2026
Reply from Hays Travel - Dunoon
Hi Eric, Thank you for your kind feedback it is really appreciated. Regards Joan
Reply from Hays Travel - Dunoon
Hi Jennifer, Thank you for your kind feedback it is really appreciated. Regards Joan
Reply from Hays Travel - Dunoon
Hi Christina, thank you for your kind feedback it is really appreciated. Regards Joan
Multi centre trip
Was planning a multi centre trip to Australia and a stay somewhere on the return journey. Had specific requirements for Australia but needed ideas for the return. Scott our agent was very friendly, knowledgeable and extremely helpful. (As were all the staff) We left Scott with all the details and very promptly he provided us with suggestions and quotes. He kept us updated and answered all our queries (nothing was too much trouble) Thank you also to Fiona for the final booking. More than happy with the service. Would highly recommend.
6 June 2026
Reply from Hays Travel - Dunoon
Hi Jackie
On behalf of Scott and I thank you so much for taking the time to leave this lovely review; and thank you so much for using us to book your wonderful trip.
Kind regards
Fiona & The Team
excellent service level
The young man who helped me was very knowledgeable and helpful - very patient and polite. Service levels fabulous and booking process excellent
30 May 2026
Reply from Hays Travel - Dunoon
Hi Olwyn, thank you for booking with Scott, we really appreciate the lovely feedback left for him. Many thanks Joan and the team
I had a very positive experience with the team at Dunoon
I had a very positive experience with first of all on getting my first quote with Margaret and then completing processing my cruise with Scott. Both of them took their time to listen to my requirements and find exactly what I was looking for. I've never been on a cruise before, and Scott was great at explaining everything. I'm very pleased with the service and will definitely use them again 😊
28 May 2026
Reply from Hays Travel - Dunoon
Hi Lorraine, Thank you so much for booking with us and for leaving such a lovely review, we really appreciate it.
Scott and the Team 😀
Margaret as usual went over and above…
Margaret as usual went over and above making sure everything for this trip was just right for us as a family. Nothing seems to be a problem even when we need to tweek bits n bobs.
Ally always on the ball with foreign exchange , keeping us updated of sales etc .
I dont like the new layout of the shop but thats personal preference .
The old saying use them or lose them !
23 May 2026
Reply from Hays Travel - Dunoon
Hi Sandra, thank you for booking with us again and leaving a lovely review for Margaret. thanks again Joan & the team
Very helpful
Very helpful, great service and very knowledgeable about the Miami area which help me to book my hotel.
22 May 2026
Reply from Hays Travel - Dunoon
Hi Iain, thank you so much for booking with us again and for leaving this lovely review on Joan's service.
Scott and the Team 😄
Our experience booking our last minute…
Our experience booking our last minute short break was excellent. Scott was able to find exactly what we were looking for. He was great to deal with as are all the staff in Hays Dunoon. Always a warm friendly environment.
14 May 2026
Reply from Hays Travel - Dunoon
Hi Aileen, thank you so much for leaving this lovely review and for booking with us again, we really appreciate it.
Scott and the Team 😀
Friendly and helpful
As usual all the staff were very helpful and we found the holiday we wanted for the price we wanted. Thank you.
9 May 2026
Reply from Hays Travel - Dunoon
Hi Ciorsdan, thank you so much for booking with us again and for leaving this lovely review, we really appreciate it.
Scott and the Team 😀
Stress-free booking process.
Stress-free booking process.
5 Star service as usual from Scott who is so thoughtful, patient and above all listens. Great team here in Dunoon!
14 May 2026
Reply from Hays Travel - Dunoon
Hi Jim and Margo. Thank you so much for leaving this lovely review and for booking with us again, I really appreciate it.
Scott and the Team 😊
Excellent caring and professional service
Excellent service providing a caring and professional approach to booking the cruise. With knowledgeable and experienced advice to meeting the needs and requirements expressed.
The Staff were very friendly and informative, with an obvious desire to provide best service.
13 May 2026
Reply from Hays Travel - Dunoon
Hi Michael, Thank you for your kind feedback it really is appreciated. Regards Joan
Always friendly & welcoming
Great welcome friendly staff had everything organised holiday booked money sorted in and out in half hour wouldnt go anywhere else Thanks
12 May 2026
Reply from Hays Travel - Dunoon
Hi John, Thank you for your kind feedback it is really appreciated. Regards Joan
Our experience at Hays Travel was…
Our experience at Hays Travel was friendly and helpful. Our Travel advisor found the hotel we requested, booked our room, flights and transport. They also checked us into the flight. Basically took care of everything. Great experience.
2 May 2026
Reply from Hays Travel - Dunoon
Hi Brian and Theresa
I just wanted to say thank you so much for taking the time and leaving this lovely review; it really is appreciated and thanks for choosing us to book your holiday.
Kind regards
Fiona & The Team
Another holiday booked with Joan 😊
We recently booked a family cruise with Joan at Hays travel Dunoon. As always, Joan knows what we like and had got in touch when the 2028 dates had been released.
We exchanged a few emails then on booking in the shop, Joan took time to go through all our options, getting the right cabin to suit us, making things feel less stressful.
Joans customer service has always been fantastic, she keeps us right and is happy to help or reassure with any questions we have.
Joan is always our first contact when we look to book a holiday abroad and with sharing her own personal travel experiences makes us interested in trying new destinations.
We basically work to travel! 😁
7 May 2026
Reply from Hays Travel - Dunoon
Hi Samantha, thank you so much for booking with us again and for leaving this lovely review on Joan's service, we really appreciate it.
Scott and the Team 😊
Very helpful and everything I asked for…
Very helpful and everything I asked for with the booking was dealt with quickly and efficiently
30 April 2026
Reply from Hays Travel - Dunoon
Hi Alison
I just wanted to say thank you for taking the time and leaving this great review, it is really appreciated; and thank you for continuing to book with us.
Kind regards
Fiona & The Team
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