Hays Travel - Dunoon Reviews 

616
TrustScore 5 out of 5

5.0

208/210 Argyll Street, PA23 7HA Dunoon, GB


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Rated 5 out of 5 stars

Scott at the Dunoon branch was very helpful and found the perfect last minute holiday for us. Always very friendly, kind and professional. Great service as always, thank you.

Company replied

Rated 5 out of 5 stars

Superb service! Friendly, knowledgeable staff who just seem to know what you're looking for in a holiday. Their expert advice gives you the confidence to book that solo trip you've always wanted to do... See more

Company replied

Rated 5 out of 5 stars

The staff at Hays in Dunoon are always polite and more than helpful. They explain the paperwork in language you can understand.well done.

Company replied

Rated 5 out of 5 stars

Just booked again for next year, what an amazing helpful team here in dunoon, would absolutely not go anywhere else! Thanks guys u r the best 👌

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #8 of 37 best companies in Cruise agency
  3. #7 of 52 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 208/210 Argyll Street, PA23 7HA, Dunoon, United Kingdom

  • 01369858387

5.0

Excellent

TrustScore 5 out of 5

616 reviews

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5.0

All reviews

(616)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff

21 January 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Margaret, thank you so much for leaving this lovely review for Joan and for booking with us again, we really appreciate it.
Scott and the Team 😀

Rated 5 out of 5 stars

Lovely experience for Holiday Bookings

Once again Hays Travel Dunoon didnt disappoint,They provided everything we asked for our up & coming Holidays
Fiona & All Staff are so Friendly & Accommodating
Would Highly recommend them!
Irene & Tommy

15 January 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Irene & Tommy

On behalf of everyone I just wanted to say thank you so much for taking the time and leaving us another great review, we are so appreciative.
Thanks again,
Fiona

Rated 5 out of 5 stars

Excellent service

Margaret always goes above & beyond so helpful

8 January 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Sandra

On behalf of Margaret I just wanted to say thank you for taking the time and leaving her this lovely review; it is really appreciated.
Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Hays Travel Dunoon

Fiona & All Staff are so Friendly & Helpful,listens to what we ask for a Holiday & always delivers!
Would Highly Recommend Hays Travel Dunoon!

30 December 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Irene

Happy New Year to you both. Thank you so much for taking the time and leaving this lovely review for us; it really is appreciated.

Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Excellent Service

We have booking with Hay's Dunoon for many years now. The service is always excellent. Joan has just organised our forthcoming trip to Menorca, May 2026 and as we have found with all the staff at this office was efficient, professional and had lovely friendly manner! We always recommend this travel agency to our family and friends.

1 January 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Alistair

On behalf of Joan I just wanted to say thank you so much for taking the time and leaving this wonderful review; it really means a lot to us.
I'm so pleased you got your holiday sorted.

Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Great service, fantastic agent

We told Margaret initially we were looking for a Vietnam cruise she researched and came up with lots of options. We then changed our mind and decided we wanted an escorted tour instead. She didnt flinch and was just happy to get the perfect holiday for us which she did. She recommended extra days which we hadnt noticed...patient kind and bubbly throughout the booking process

28 December 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Good morning Linda

On behalf of Margaret I just wanted to say thank you so much for taking the time and leaving this wonderful review.
We are delighted that you got the holiday of your choice and so happy that Margaret was able to do this for you.

Kind regards
Fiona & The Team

Rated 5 out of 5 stars

very helpful

Efficient, polite, thorough. Friendly helpful. Had exactly what I needed.

21 December 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Good morning Stephen

On behalf of Margaret and all the team I just wanted to say thank you for taking the time and leaving this lovely review; we really do appreciate it.

Kind regards

Fiona

Rated 5 out of 5 stars

Margaret from your Dunoon shop went…

Margaret from your Dunoon shop went above and beyond to get our holiday sorted for next year,even came in on her day off! Excellent service as always.

3 December 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Roberta

On behalf of Margaret I just wanted to say thank you so much for taking the time and leaving this great review; and for choosing to book with us again.

Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Spring 2026

Very happy with the booking and the attention from your staff member Scott.

12 December 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Walter

On behalf of Scott I just wanted to say thank you so much for taking the time and leaving him this lovely review and for booking your trip with us; we really do appreciate it.
Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Both of the staff at Dunoon

Both of the staff at Dunoon, that organised our holiday Joan and Scott, along with the assistance from Vista were extremely helpful in managing the detail. There is no substitute for dealing with people face to face.

30 November 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Robert

On behalf of Joan and Scott I just wanted to say thank you so much for taking the time and leaving this lovely review; and for choosing to book your incredible holiday with us in Dunoon. We really do appreciate it.
Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Fantastic staff really helpful

Fantastic staff really helpful

19 November 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Paul, thank you so much for booking with us again and for leaving this lovely review on Joan and Fiona's Service. We really appreciate it.
Kind Regards,
Scott and the Team 😊

Rated 5 out of 5 stars

Myself and my husband went into see…

Myself and my husband went into see Joan and as usual as she is amazing. All we had was a list of dates we were available and that we think we wanted to go on a cruise. Joan spent time with us asking us what we like and don't like and what we think we would want to see. We have now got a cruise booked for Dec next year round the carribean for ten nights. She never once made us feel like we were wasting her time or that we were being difficult due to the limited dates we were available. I have used Joan alot and she always comes up with something that suits us.

26 November 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Laura, thank you so much for booking with us again and for leaving this lovely review on Joan's Service. We really appreciate it.
Kind Regards,
Scott and the Team 😊

Rated 5 out of 5 stars

Friendly knowledgable and efficient

The friendly staff in particular Scott.
He was really helpful without being pushy and when we changed our minds about destination did lots more work to get us a tailored holiday.

19 November 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Diane, thank you again for booking with us and for leaving this lovely review I really appreciate it.
Thanks,
Scott and the Team 😊

Rated 5 out of 5 stars

Great Service

The staff are very helpful, always friendly and very knowledgeable

9 November 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Good morning Sheena

On behalf of Margaret and the team thank you so much for taking the time and leaving such a lovely review, we really do appreciate it.

Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Another booking

Margaret makes booking a holiday so easy that I booked two in one week! Fabulous staff in Dunoon branch. So friendly and helpful.

14 November 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Amanda

Thank you so much for taking the time and leaving this wonderful review for Margaret. I'm so pleased you got both holidays sorted.

Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Great customer service.

Great customer service.

12 November 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Timothy, Thank you for your lovely feedback it is really appreciated. regards Joan

Rated 5 out of 5 stars

Amazing!!

Very efficient finding information, answering our questions, dealing with concerns, amazing deal for our holiday, Fiona and co-worker could not have been more helpful, we left the shop excited and smiling, so looking forward to our holiday.

6 November 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Tracy
I just wanted to say thank you so much for taking the time and leaving Ali and I this lovely review; it is really appreciated. I am so happy that I managed to get your holiday sorted for you.
Many thanks
Fiona & The Team

Rated 5 out of 5 stars

One to one discussion about travel…

One to one discussion about travel options to suite my needs. Helpful advice given.

28 October 2025
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Moira

I just wanted to say thank you so much for taking the time and leaving me this lovely review; it really is appreciated.
Kind regards
Fiona

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