Hays Travel - Dunoon Reviews 

613
TrustScore 5 out of 5

5.0

208/210 Argyll Street, PA23 7HA Dunoon, GB


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Rated 5 out of 5 stars

Superb service! Friendly, knowledgeable staff who just seem to know what you're looking for in a holiday. Their expert advice gives you the confidence to book that solo trip you've always wanted to do... See more

Company replied

Rated 5 out of 5 stars

The staff at Hays in Dunoon are always polite and more than helpful. They explain the paperwork in language you can understand.well done.

Rated 5 out of 5 stars

Just booked again for next year, what an amazing helpful team here in dunoon, would absolutely not go anywhere else! Thanks guys u r the best 👌

Company replied

Rated 5 out of 5 stars

Staff were very helpful and informative. Communication was great and the booking process went smoothly. Would recommend as far less stressful than doing it ourselves

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #8 of 37 best companies in Cruise agency
  3. #7 of 52 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 208/210 Argyll Street, PA23 7HA, Dunoon, United Kingdom

  • 01369858387

5.0

Excellent

TrustScore 5 out of 5

613 reviews

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5.0

All reviews

(613)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Holiday booked

Staff were very helpful and phoned the cruise company to find out cabins left

22 February 2026
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Reply from Hays Travel - Dunoon

Hi Jim, thanks again for booking with us and for leaving this lovely review I really appreciate it. Thanks, Scott 😀

Rated 5 out of 5 stars

Joan, fantastic as always!

Joan is always amazing at securing us the best holidays. No detail is left out and she knows exactly what we like. That's why Joan at Hays Dunoon is our go to travel agent time and time again!

23 February 2026
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Reply from Hays Travel - Dunoon

Hi Sara, Thank you so much for your lovely feedback it really is appreciated. Regards Joan

Rated 5 out of 5 stars

Excellent customer service

Very friendly, efficient and helpful service provided by Margaret who was able to source the exact holiday I wanted to book. Nothing is ever too much trouble when searching for and booking a holiday.

14 February 2026
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Reply from Hays Travel - Dunoon

Hi Helen, thank you so much for the lovely review for Margaret, it really is appreciated. Regards Joan

Rated 5 out of 5 stars

Face to face expertise beats online!

Personal attention and attention to detail.
Prompt and friendly service.Questions anticipated and dealt with.
Friendly and inviting environment.
What a difference from online.
It is important to me in arranging a holiday and outlaying such expense to have complete trust in the offering and your staff win that trust every time.

24 February 2026
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Reply from Hays Travel - Dunoon

Hi Margaret, thank you for the lovely feedback on the service from Fiona, it really is appreciated. Kind regards Joan and the Team

Rated 5 out of 5 stars

The commitment given from Joan in the…

The commitment given from Joan in the Dunoon branch to find us the best deal for our upcoming trip to Bali next year.
I had emailed Joan prior to going in and asked her to look into a holiday for my husband and myself to Bali. Joan emailed me several options to choose from. The booking of the holiday was straight forward and any questions we had were answered. We had a good giggle in the shop as well .Joan booked our previous holiday last year for us and when booking holidays in the future we will book through Joan.

12 February 2026
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Reply from Hays Travel - Dunoon

Hi Amanda, thanks for booking with us again and for leaving this lovely review on Joan's service. We really do appreciate it.
Scott and the Team 😀

Rated 5 out of 5 stars

The knowledge and professionalism of…

The knowledge and professionalism of our advisor, listened to what we were looking for and finding us several options allowing us to book our holiday with ease and reassurance

20 February 2026
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Reply from Hays Travel - Dunoon

Hi Alison, thank you so much for booking with us and for leaving this lovely review on Joan's service, we really appreciate it.
Scott and the Team 😀

Rated 5 out of 5 stars
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Lesley

I just wanted to say thank you so much for taking the time and leaving this lovely review; we really do appreciate it.
Kind regards
Fiona

Rated 5 out of 5 stars

Scott was very helpful.

15 February 2026
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Reply from Hays Travel - Dunoon

Good morning Leonard and Rosemary

On behalf of Scott and the team I just wanted to say thank you for taking the time and leaving this lovely review; it is really appreciated.
Kind regards
Fiona

Rated 5 out of 5 stars

2 happy customers

The staff were excellent. Both very patient.

12 February 2026
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Reply from Hays Travel - Dunoon

Hi John and Maureen

On behalf of the team I just wanted to say thank you so much for taking the time and leaving us this review.
I'm so pleased that you got your River Cruise sorted.
Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Staff always very helpful and…

Staff always very helpful and knowledgeable. Happy to assist you and making the booking a very pleasurable experience.

31 January 2026
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Reply from Hays Travel - Dunoon

Thank you Michael for the lovely review. It's alway a pleasure arranging your holidays🌞

Rated 4 out of 5 stars

It was a pleasure to do business in…

It was a pleasure to do business in your refurbuished office in Dunoon.
Staff were extremely helpful and nothing was too much bother

29 January 2026
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Reply from Hays Travel - Dunoon

Hi Donald

Thank you so much for taking the time to leave this lovely review, it is really appreciated.

Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Helpful friendly staff

Helpful friendly staff. Holiday all booked in less than hour. They even booked my overnight accomodation for me

4 February 2026
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Reply from Hays Travel - Dunoon

Hi Deborah, thank you for your kind feedback it is really appreciated. Regards Joan

Rated 5 out of 5 stars

Was very relaxed atmosphere and Scot…

Was very relaxed atmosphere and Scot took his time explaining everything and getting exactly what we needed.
Scott was great as were all the staff in Dunoon

3 February 2026
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Reply from Hays Travel - Dunoon

Hi Barbara, thank you so much again for booking with us and for leaving this lovely review, I really appreciate it.
Scott and the Team 😀

Rated 5 out of 5 stars

Reliable,unrushed,informative

Reliable,unrushed,informative, helpful,relaxed, dependable,flexible, always takes on board requirements, makes booking a holiday a pleasurable experience.

25 January 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Christine thank you so much for booking with us again and for leaving this lovely review. We really appreciate it.
Scott and the Team 😀

Rated 5 out of 5 stars

great service

as always the the service was excellent

29 January 2026
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Reply from Hays Travel - Dunoon

Thank you June 😊 as always it was our pleasure booking your amazing adventure!x

Rated 5 out of 5 stars

Excellent service as always!

We have booked another holiday through hays travel dunoon, booking again with Margaret T - who always exceeds our expectations. Margret always gets us a great deal, and knows exactly what to look for when we ask. Couldn’t recommend her enough! Thanks again.

19 January 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Kirsty
On behalf of Margaret and the entire team I just wanted to say thank you for taking the time and leaving this lovely review; Margaret will be absolutely delighted.
Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Spot on

Attentive staff who listen to your requirements & offer valid options

20 January 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Lyn
On behalf of the entire team I just wanted to say thank you for taking the time to leave us this lovely review, and thank you for your continued support; it is really appreciated.
Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Very helpful staff

21 January 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Margaret, thank you so much for leaving this lovely review for Joan and for booking with us again, we really appreciate it.
Scott and the Team 😀

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