Sinead from Hays was superb in everything she help with. From looking into options through to the final booking her help and advise was very good
Company replied
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See what reviewers are saying
The staff at the Eastleigh branch are always kowledgeable and efficient. It only took 90 minutes to advise and book 2 cruises and deal with a query on a 3rd (already booked) cruise holiday.... See more
Company replied
I want to give a massive shout out to Sienna for helping us get a holiday finally booked! Me and my wife have spent about a month trying to find and tick all the boxes for a relaxing holiday. We decid... See more
Company replied
The Manager at Hays travel Eastleigh was very considerate to my Wife and Myself when we enquired about going on our first Cruise next year for our 20th wedding anniversary. He did not try & push or se... See more
Company replied
Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
21 High Street, SO50 5LF, Eastleigh, United Kingdom
- 023 8061 8415
4.9
Excellent
631 reviews
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Reply from Hays Travel - Eastleigh
Thank you very much. I am glad we were able to get it all sorted together! Megan
Very good customer service
Very good customer service, listening to us and making very spot on suggestions
28 June 2025
Reply from Hays Travel - Eastleigh
Thank you for taking the time to leave your feedback. I hope you have a wonderful time away. Megan
Lewis was very efficient and booked our…
Lewis was very efficient and booked our holiday and made sure we were happy
29 June 2025
Reply from Hays Travel - Eastleigh
Thank you for your kind comments. we hope you have a wonderful holiday in Turkey
The advisor was very helpful
The advisor was very helpful, friendly, knowledgeable
with advice and suggestions.
She made all the arrangements quickly and efficiently
22 June 2025
Reply from Hays Travel - Eastleigh
Thank you for your kind comments. I hope you have a wonderful time. Linda :-)
Patience in practice
The help given was friendly and considerate whilst we deliberated over the resorts and destinations available in our time window.
21 June 2025
Reply from Hays Travel - Eastleigh
Thank you for your lovely comments. Always a pleasure to help you. Linda :-)
New York Trip
The staff was very friendly, and I got everything I wanted while staying within my budget.
14 June 2025
Reply from Hays Travel - Eastleigh
Thank you so much for your positive review, we are glad that we managed to find exactly what you wanted and we hope to see you in the future.
Linda was great
Linda was great, took lots of time to make sure our info and what we wanted was right, thank you 😊
8 June 2025
Reply from Hays Travel - Eastleigh
Thank you for your lovely comments. It was a pleasure to help you. Hope you have a lovely time :-) Linda
They are always friendly and…
They are always friendly and helpful.Nothing too much bother.
5 June 2025
Reply from Hays Travel - Eastleigh
Thank you for your lovely comment. Always a pleasure to help you. Linda :-)
Very easy to book
Very easy to book, staff approachable, helpful and knowledgeable, called me with any changes and further information, nothing too much trouble
6 October 2024
Reply from Hays Travel - Eastleigh
Thanks for the lovely feedback - hope you had an amazing trip.
Very polite and made booking easy very…
Very polite and made booking easy very informative answered all questions about our trip
24 May 2025
Reply from Hays Travel - Eastleigh
Thanks for the feedback - I hope you enjoy your cruise.
Needed assistance with travel insurance…
Needed assistance with travel insurance and Lewis was so helpful and supported me throughout the process.
15 May 2025
Reply from Hays Travel - Eastleigh
Hi Heather, thank you so much for your positive review. I'm glad I could sort this out for you and I hope to see you at some point in the future. Many thanks, Lewis
Reply from Hays Travel - Eastleigh
Thank you for your feedback - we hope you have an amazing time :)
Reply from Hays Travel - Eastleigh
Thank you for your lovely comments. Always a pleasure to help you with your holidays. Linda :-)
Excellent service to find our cruise.
11 May 2025
Reply from Hays Travel - Eastleigh
Thank you for your lovely comment - Hope you have a nice time :)
Local and personal
It was easy to go into the shop to speak to someone. Charlotte was very helpful and made booking very easy
10 May 2025
Reply from Hays Travel - Eastleigh
Thank you or your kind comment. I hope you have a wonderful time away - Charlotte : )
Just the best service.
I've booked a holiday with the company nearly every year since 2005 and have always been happy with the service. The staff are really friendly and helpful. I wouldn't go to another travel agents.
9 May 2025
Reply from Hays Travel - Eastleigh
Thank you for your lovely comment - It was a pleasure to arrange your next holiday with us - Charlotte :)
Excellent customer service
Excellent customer service as always, when in to question a few things regarding my holiday came away with all my answers. Plus next years holiday booked
27 April 2025
Reply from Hays Travel - Eastleigh
Thank you for you kind comment. It was a pleasure getting your next trip booked - See you again soon :)
Reply from Hays Travel - Eastleigh
Hi Gillian, thank you for your lovely review. We hope you have a wonderful trip - see you soon :)
Connect to the customer.
Taking time to speak to the customer to find out what sort of holiday that individual/family really want. Then making suggestions in a helpful, friendly manner manner, making the experience a pleasurable, rather than a hard sell.
2 May 2025
Reply from Hays Travel - Eastleigh
Thank you very much for taking the time to leave your feedback. My pleasure to have helped get this secured with you. Megan
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