Sinead from Hays was superb in everything she help with. From looking into options through to the final booking her help and advise was very good
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The staff at the Eastleigh branch are always kowledgeable and efficient. It only took 90 minutes to advise and book 2 cruises and deal with a query on a 3rd (already booked) cruise holiday.... See more
Company replied
I want to give a massive shout out to Sienna for helping us get a holiday finally booked! Me and my wife have spent about a month trying to find and tick all the boxes for a relaxing holiday. We decid... See more
Company replied
The Manager at Hays travel Eastleigh was very considerate to my Wife and Myself when we enquired about going on our first Cruise next year for our 20th wedding anniversary. He did not try & push or se... See more
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Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
21 High Street, SO50 5LF, Eastleigh, United Kingdom
- 023 8061 8415
4.9
Excellent
631 reviews
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very polite and helpful young lady who…
very polite and helpful young lady who spent a long time to find the right holiday for myself and two companions
14 August 2025
Reply from Hays Travel - Eastleigh
Thank you very much for taking the time to leave your feedback. I will ensure this is passed on to Charlotte :)
Very helpful and made it clear and easy…
Very helpful and made it clear and easy to book cruise. This is our 4th cruise booked through Hays
17 August 2025
Reply from Hays Travel - Eastleigh
Thank you for your lovely feedback, it was a pleasure to get your next cruise booked :)
We had firm thoughts on where we wanted…
We had firm thoughts on where we wanted to go so it was fairly straight forward,
2 August 2025
Reply from Hays Travel - Eastleigh
Hi Robert, thank you so much for your positive review. I'm glad that we managed to get your holiday confirmed and I hope that you have an amazing time. Kind regards, Lewis
Megan was brilliant!
What made my experience so good, was the brilliant service I received from Meghan. She was friendly, efficient and really great to deal with. Nothing was too much trouble.
13 August 2025
Reply from Hays Travel - Eastleigh
Thank you very much for you positive feedback. We are glad to hear Megan sorted your holiday needs! :)
Booked cruise and pleased with the…
Booked cruise and pleased with the service I received
8 August 2025
Reply from Hays Travel - Eastleigh
Thank you for our lovely feedback. It was a pleasure to get your next trip booked :)
We have been using Hays in Eastleigh…6 years
We have been using Hays in Eastleigh for many years &
the team, led by Matt are extremely professional,helpful & polite. Nothing seems too much trouble & they are very patient in dealing with our (many) queries.
1 August 2025
Reply from Hays Travel - Eastleigh
Thank you for your kind comments, its always a pleasure to see you both in store. Hope you enjoy your break in the sun.
Lewis was very helpful
Lewis was very helpful, knowledgeable and professional, appreciated our budget limits and found us the perfect holiday solution!
3 August 2025
Reply from Hays Travel - Eastleigh
Thanks so much for the lovely feedback! We're really glad to hear Lewis was able to help you find the perfect holiday and work within your budget. We'll make sure he sees this—he’ll really appreciate it. Hope you have an amazing trip!
As always first class service from the…
As always first class service from the Eastleigh team
18 July 2025
Reply from Hays Travel - Eastleigh
Always a pleasure to see you. Thank you once again for booking with us.
Reply from Hays Travel - Eastleigh
Thank you for your nice comment. :-)
First ever cruise booking.…
We booked our first cruise but it took us a while to commit.ew
In that time over 3 visits to your Eastleigh branch the staff members we encountered were all very friendly and informative.
I have used Hayes before and will definitely use again.
A special thanks to Charlotte for your help and guidance.
19 July 2025
Reply from Hays Travel - Eastleigh
Thank you for your lovely message. We're so glad you had a great experience with our Eastleigh team, and especially with Charlotte – we'll be sure to pass on your kind words. Enjoy your cruise, and we look forward to helping you again soon! Megan
Reply from Hays Travel - Eastleigh
That is wonderful to hear, thank you very much. I hope you have a great holiday. Linda
Reply from Hays Travel - Eastleigh
That is very kind of you, thank you for taking the time to leave your feedback. Megan
Holiday to Benidorm
We received help and advice with choosing our holiday. All aspects covered and explained by Megan. Transaction completed in an hour. Excellent service.
23 July 2025
Reply from Hays Travel - Eastleigh
Thank you for leaving your feedback following your recent visit Wishing you a really lovely holiday! Megan.
Staff in shop show great knowledge
Staff in shop show great knowledge. Very helpful and very patient. Nothing is too much trouble.
17 July 2025
Reply from Hays Travel - Eastleigh
Thank you for your lovely comments. Always a pleasure to see you both. Linda
Fantastic Staff, nothing too much trouble.
Lewis at Eastleigh branch is an absolute credit to Hays, took on board all we needed and planned us the most amazing cruise. Helped with Itineraries and all the extras too.
16 July 2025
Reply from Hays Travel - Eastleigh
Hi Karina, thank you so much for your kind review. I'm glad we could get this all booked for you and I look forward to seeing you in the future. Warm regards, Lewis
Reply from Hays Travel - Eastleigh
Thanks for the kind feedback - it was a pleasure to help you book your holiday.
Reply from Hays Travel - Eastleigh
Thank you for your kind words. We're truly grateful and look forward to welcoming you again soon. Wishing you a fantastic time until then - Charlotte :)
Megan was brilliant and answered all…
Megan was brilliant and answered all our questions and got us exactly what we wanted
8 July 2025
Reply from Hays Travel - Eastleigh
Thank you for your kind feedback. It was a pleasure to get this fantastic trip planned with you! The countdown begins... Megan.
Good service and advice from all staff
8 July 2025
Reply from Hays Travel - Eastleigh
Thanks for the nice feedback - please let us know if we can help any further
Good information when booking
4 July 2025
Reply from Hays Travel - Eastleigh
Thank you so much for your positive review! I'm glad we could get this all booked for you. Kind regards, Hays Travel Eastleigh
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