Sinead from Hays was superb in everything she help with. From looking into options through to the final booking her help and advise was very good
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The staff at the Eastleigh branch are always kowledgeable and efficient. It only took 90 minutes to advise and book 2 cruises and deal with a query on a 3rd (already booked) cruise holiday.... See more
Company replied
I want to give a massive shout out to Sienna for helping us get a holiday finally booked! Me and my wife have spent about a month trying to find and tick all the boxes for a relaxing holiday. We decid... See more
Company replied
The Manager at Hays travel Eastleigh was very considerate to my Wife and Myself when we enquired about going on our first Cruise next year for our 20th wedding anniversary. He did not try & push or se... See more
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Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
21 High Street, SO50 5LF, Eastleigh, United Kingdom
- 023 8061 8415
4.9
Excellent
631 reviews
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Knowledgeable and friendly staff and…
Knowledgeable and friendly staff and very professional.
21 October 2025
Reply from Hays Travel - Eastleigh
Hi Mrs Maidment. Thank you so much for your positive review. It means a lot to us here in Eastleigh to hear your positive feedback and we look forward to seeing you hopefully in the near future.
Helpful service
Megan at the Eastleigh branch was extremely helpful, thorough and listened to all our requests for a relaxing holiday with some autumn/winter sun.
28 September 2025
Reply from Hays Travel - Eastleigh
Thank you for your lovely comments, i will make sure they are passed onto Megan when she is in next. We hope you have a great time in Tenerife. Matt
Emma was very helpful
24 October 2025
Reply from Hays Travel - Eastleigh
Thank you. We will pass on your lovely comment to Emma.
It is always preferred to speak face to…
It is always preferred to speak face to face to discuss your holiday plans. Questions were answered with a professional manner backed up with on screen information and pictures. The young lady Megan we dealt with was very friendly and nothing was to much for her and yes she made us smile.
19 October 2025
Reply from Hays Travel - Eastleigh
Thank you very much for taking the time to leave your lovely feedback. I am glad we managed to find what you were looking for and I hope you have a great time. Megan
Always friendly and knowledgeable a…
Always friendly and knowledgeable a great experience
14 October 2025
Reply from Hays Travel - Eastleigh
Thank you. Really glad to hear you had a great experience, hope to see you again soon!
Always Extremely Helpful and willing to…
Always Extremely Helpful and willing to go 'The Extra Mile' to help.
1 October 2025
Reply from Hays Travel - Eastleigh
Thank you for your kind comments. Always a pleasure to see you. Linda
Hayley clearly explained every step…
Hayley clearly explained every step from parking to the travel insurance and the actual trip. Wonderful sales consultant.
30 September 2025
Reply from Hays Travel - Eastleigh
Thank you for your kind comments we are pleased you had such a good experience in store. We hope you have a great time in Oslo Megan
Matt was very help in accommodating us…
Matt was very help in accommodating us with our short time slot to book a holiday we are very pleased with the options he emailed us and looking forward to our holiday in 12 days time Thank you
5 October 2025
Reply from Hays Travel - Eastleigh
Thank you for your kind comments, i hope you have a wonderful time exploring Corfu. Matt
Hays travel have always been our…
Hays travel have always been our preferred agency, they are very knowledgeable, friendly and professional, and will continue to use their services for any future travel plans.
28 September 2025
Reply from Hays Travel - Eastleigh
Thank you so much for your kind review! We truly appreciate your continued trust in us. It was a pleasure to assist you, and we’re delighted to hear our service has made a positive impression. We look forward to helping with your future travel plans! Thanks, Lewis
Lovely customer service !
24 September 2025
Reply from Hays Travel - Eastleigh
Thank you very much Sintija :) lovely to be able to help. Megan
Excellent service from the lady staff…
Excellent service from the lady staff member
30 September 2025
Reply from Hays Travel - Eastleigh
Thank you for your kind word we hope you have a great day trip to Jersey. Linda
Friendly and helpful
Linda was really helpful when booking our holiday, knowing the resort and having stayed in hotels at Gatwick herself for parking and overnight stay.
30 September 2025
Reply from Hays Travel - Eastleigh
Thank for for your kind comments. I hope you have a relaxing time in Cape Verde. Linda
Lewis was very knowledgeable and gave…
Lewis was very knowledgeable and gave us some excellent advice about how to get around in our city as he had been there
30 September 2025
Reply from Hays Travel - Eastleigh
Hi Mrs Thacker. Thank you so much for your positive review, I'm glad that we were able to confirm your next holiday abroad! I look forward to hearing from you in the future. Kind regards, Lewis
Excellent service as always from
Excellent service as always from. Eastleigh Eastleigh Hays Travel especially from Charlotte and Linda
7 September 2025
Reply from Hays Travel - Eastleigh
That is wonderful to hear. Thank you for leaving your comments and I will be sure to pass this on to them both. Megan
Always get a great welcome and a…
Always get a great welcome and a perfect service. My weekend away to Albufeira to meet up with girlfriends is all booked, thanks to Linda. Many thanks
24 September 2025
Reply from Hays Travel - Eastleigh
Thankyou you are so kind. Girls on tour :-) Have a great time. Linda :-)
Highly recommend Hays Travel
Megan was brilliant. She listened to all my requirements and explained everything clearly. She spent a lot of time searching the right holiday for myself and my friend and got us a great deal. She printed off all the information for me which was really helpful. I had been to a competitor before and their service was nothing like Hays Travel. Would highly recommend Hays Travel
22 September 2025
Reply from Hays Travel - Eastleigh
Thank you for your lovely comments. I will pass these on to Megan. So pleased she found you your perfect holiday :-)
My names not Alan.
16 September 2025
Reply from Hays Travel - Eastleigh
Thank you for your response and having spoken to you recently i appreciate your frustration with the issues. I hope you were satisfied with our efforts to resolve this with the tour operator. I have corrected the administration error on the system. Matt
We could not wish for a…
We could not wish for a betterservice.they made sure we got what we asked for
2 September 2025
Reply from Hays Travel - Eastleigh
Thank you for your kind comments it was lovely to see you in store and we hope you have a lovely time in Gran Canaria. Lewis
Professional, Knowledgeable and Helpful
helpful, Knowledgeable. and actually knew where places were that we were looking at. TUI did not know where Stratford-on-Avon was in the UK and thought the Norwegian Fjords was a River.
28 August 2025
Reply from Hays Travel - Eastleigh
Thank you so much for your positive feedback. I'm really glad I could help point you in the right direction—literally! I look forward to seeing you again at some point in the future. Kind regards, Lewis
Reply from Hays Travel - Eastleigh
Hi Mr Jackson, thank you very much for your positive review. I am glad we managed to get this all booked for you and I look forward to seeing you in the future. Kind regards, Lewis
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