The whole service from start to finish was very professional and all the staff are so helpful and friendly which made booking our trip so easy. Aimee was a star offering different options and she mana... See more
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See what reviewers are saying
Ammie was very patient, she listened to our requested & she went the extra mile & looked up transport links for the area we would be staying at. We are happy with our holiday booking.
Company replied
We just popped into the Elgin branch as we had half an hour to spare and we’re thinking of booking a cruise for our honeymoon. Left details of what we were thinking about and within half an hour Lea... See more
Company replied
Diane in the Elgin branch was charming, helpful and efficient booking my family holiday. I couldn’t have asked for a more pleasant experience at a travel agent.
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
142 High St, IV30 1BD, Elgin, United Kingdom
- 01343320008
4.9
Excellent
508 reviews
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First class professional service
First class service from Iona at Hays Travel Elgin.
Just back from a wonderful week in Side Turkey after Iona found us the break from a list of “must haves” for our holiday.
She recommended the La Sense De Luxe and it was fabulous. Private beach, pier, multiple excellent restaurants and bars, a Spa, great cocktails and wonderful welcoming staff. Weather was 28C every day bar one. We were so impressed with the service, we have already booked a trip to Tenerife for next year.
All communications were clear and responses to queries were dealt with quickly. Booking process was easy and she made sure that we understood everything we needed to know. Couldn’t have expected anything more !
Thank you Iona it was a pleasure working with you
25 October 2025
Unprompted review
Reply from Hays Travel - Elgin
Thank you so much for the lovely review you left me, it was a pleasure booking your holiday and I'm so pleased you had a fab time. Thanks Iona :)
The woman serving us was lovely…
The woman serving us was lovely and good at her job helpful when asked questions regarding different hotels locations ect .only negative point was the technology in the shop is slow and outdated which takes alot to time to do the bookings shop due to get an upgrade soon so will be a 5 star when done .
1 November 2025
Reply from Hays Travel - Elgin
Thank you for your lovely comments. Our refurbishment is now underway so we hope to see you back when we re-open to give you that 5 Star service :)
Reply from Hays Travel - Elgin
Thanks so much for the lovely feedback, it means a lot! - Dianne
Face to face contact preferable
Much easier to have someone do the booking than doing it online. That way we know that nothing has been missed!
24 October 2025
Reply from Hays Travel - Elgin
Thank you for the lovely review! We appreciate it :)
Convenient and friendly staff.
24 October 2025
Reply from Hays Travel - Elgin
Thank you! We’re glad you found our staff friendly and helpful — we appreciate your kind words!
First class service
All the staff were so very friendly and efficient. Our agent (Aimee) was delightful and personable and worked with us to ensure that our vacation was exactly what we wanted and so very tailored to us.
23 October 2025
Reply from Hays Travel - Elgin
Thank you for the lovely review! I'm glad we could find the best option :) - Aimee
Reply from Hays Travel - Elgin
Thank you for your kind review. It was a pleasure helping you with your cruise. Wishing you a fantastic trip! Best regards, Dianne
Krakow booking
Aimee was fantastic at finding the best flights for us and went through all the different options and even went through the car park booking and also some trip prices. The ladies in Elgin hays travel are always very helpful when booking holidays as we have booked several through them.
18 October 2025
Reply from Hays Travel - Elgin
Thank you so much for the lovely review. I'm glad we could find the best holiday for you! - Aimee :)
Staff are very helpful and they found…
Staff are very helpful and they found us the holiday that we were looking for.
3 October 2025
Reply from Hays Travel - Elgin
Thank you for your kind feedback! We're so glad to hear that our staff were helpful and able to find the perfect holiday for you. We hope you have a fantastic trip and look forward to assisting you again in the future!
Aimee was amazing
Aimee was amazing, nothing was a bother to her from start to finish. Very efficient & a pleasure to chat to!
2 October 2025
Reply from Hays Travel - Elgin
Thank you so much for the lovely comments, I do appreciate it! - Aimee :)
We went in with an idea of what we…
We went in with an idea of what we wanted but no firm plans. We were help to develop the holiday plan, book it and have the reassurance of help if required.
27 September 2025
Reply from Hays Travel - Elgin
Thank you for the lovely comments. We do appreciate it! - Team Elgin
Aimee was so accomodating and the whole…
Aimee was so accomodating and the whole process only took about 20 mins.
20 September 2025
Reply from Hays Travel - Elgin
Thank you for your lovely review, glad we could help!
Very friendly helpfull staff gave us…
Very friendly helpfull staff gave us exactly what we were looking for
11 September 2025
Reply from Hays Travel - Elgin
Thank you for the lovely comments! We do appreciate it :)
Reply from Hays Travel - Elgin
Thank you for your lovely comments, it was our pleasure :)
Book a holiday with hays.
Very helpful and helped us find the right place for our holiday, it was very easy .
5 September 2025
Reply from Hays Travel - Elgin
Thank you so for the nice comments! I'm glad we could find you the perfect holiday :) - Team Elgin
Leanne could not be more helpful,so…
Leanne could not be more helpful,so kind to us less computer friendly oldies,very friendly manner,a credit to Hays Travel
4 September 2025
Reply from Hays Travel - Elgin
Thank you for the lovely comments! - Leanne
We were meet with a big smile from the…
We were meet with a big smile from the moment we walked into the shop and d we very thing we ask for they provided
2 September 2025
Reply from Hays Travel - Elgin
Thank you for the lovely review, glad we could get the best holiday for you! - Team Elgin :)
My Hays advisor was brilliant
My Hays advisor was brilliant. Had me sorted with my holiday within 5mins. Confirmation in my emails instantly. Was stress free
5 September 2025
Reply from Hays Travel - Elgin
Thank you so much for the lovely comments, we do appreciate it! - Team Elgin :)
Reply from Hays Travel - Elgin
Thank you for your comments, it is greatly appreciated :)
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