Excellent service as always from Laura. Even though the Cruise ship was virtually full, she managed to find us two balcony rooms which suited our requirements.
Company replied
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Excellent service as always from Laura. Even though the Cruise ship was virtually full, she managed to find us two balcony rooms which suited our requirements.
Company replied
Esme and the girls from your Cowick Street branch in Exeter went above and beyond in their efforts to make our trip to Bali happen . It was all hands to the pumps they are a credit to your firm
Company replied
Great service perfectly tailored. Laura helped immensely with ideas and suggestions. A bucket list trip, something we're looking forward to.
Company replied
From the moment l went into your St. Thomas Exeter branch l was looked after by Hayley. Icsaw an advertisement kn the window and thought that it was a good deal but just an idea to discuss with my... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
14 St Thomas Centre Cowick Street, EX4 1DG, Exeter, United Kingdom
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Esme and the girls from your Cowick Street branch in Exeter went above and beyond in their efforts to make our trip to Bali happen . It was all hands to the pumps they are a credit to your firm

Reply from Hays Travel - Exeter St Thomas
Excellent (and patient!) service from Laura in Exeter branch.
We rarely book anything without using her personal and efficient assistance.

Reply from Hays Travel - Exeter St Thomas
Great service perfectly tailored. Laura helped immensely with ideas and suggestions. A bucket list trip, something we're looking forward to.

Reply from Hays Travel - Exeter St Thomas
The pleasant greeting by the staff. They were so helpful

Reply from Hays Travel - Exeter St Thomas
Hardly worth paying the extra for someone else to navigate a website for me.
I wanted the advice of a professional but everything they promised about my holiday was a lie. Something something never trust a salesman.
Edit: lol at the reply. I came to the branch and literally said "I can't find anywhere to go for a good holiday, recommend somewhere." I expected to get the benefit of someone in the industry but no. For example: I wanted somewhere we could swim. The hotel recommended does not have a suitable beach for swimming for some distance. Also this is the copy pasted response from the negative Google review I already left but you INVITED ME to leave a trustpilot review as well, what were you expecting?

Reply from Hays Travel - Exeter St Thomas
Excellent service as always from Laura. Even though the Cruise ship was virtually full, she managed to find us two balcony rooms which suited our requirements.

Reply from Hays Travel - Exeter St Thomas

Reply from Hays Travel - Exeter St Thomas
Have been using Laura at Hayes for many years. They understand what we like and go the extra mile to ensure we have the best holiday.

Reply from Hays Travel - Exeter St Thomas
Everything was dealt with very efficiently and promptly!

Reply from Hays Travel - Exeter St Thomas
Extremely helpful and capable - talked us through and explained everything making sure we received exactly what we wanted.

Reply from Hays Travel - Exeter St Thomas
Great service. Very efficient. Bit disappointed with price increase only a day later.

Reply from Hays Travel - Exeter St Thomas
I cannot fault your Cowick Street branch the two members of your staff, Hayley and Kelly do wonderful getting the right holiday for my husband and I as my husband suffers with Parkinson’s

Reply from Hays Travel - Exeter St Thomas
Laura was very helpful as we had decided to cancel a cruise and change it to a holiday on Lanzarote. All quickly and efficiently sorted for us.

Reply from Hays Travel - Exeter St Thomas
Staff at Hayes Exeter helped when po cancel my trip will certainly be using them again
Holiday just not long enough

Reply from Hays Travel - Exeter St Thomas
Teresa was very attentive to our needs. Nothing was too much trouble even comparing different holiday destinations. Able to give me an up grade at my chosen hotel

Reply from Hays Travel - Exeter St Thomas
Very polite and helpful made the experience a pleasure. It was lovely to see my wife excited for the upcoming holiday. Many thanks

Reply from Hays Travel - Exeter St Thomas
Popped in to book holiday, welcome greeting. Hayley was very efficient, helpful she was able to get a bit more discount off , so very pleased. Also wanted to get more euros and they gave me a better rate than I could find. So thank you to all at hays in Exeter.

Reply from Hays Travel - Exeter St Thomas
Very friendly knowledgeable staff.

Reply from Hays Travel - Exeter St Thomas
The girls, were great in hats travel Exeter st Thomas. They advised us excellently and I must admit the customer service was much better than other travel agents and hays travel operators.
Thankyou girls xx

Reply from Hays Travel - Exeter St Thomas
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