Called into Hayes Foyleside to book a trip to Malaga with Lucy- she was soo helpful and provided lots of options for us to consider giving us comprehensive details, advice & printouts of quotes for us... See more
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Laura was excellent. When we explained the type of holiday we wanted and dates everything was handled so smoothly and efficiently. She could not have been more helpful and we are grateful and so much... See more
We went with a last minute booking a holiday The lasy was able to do everything for us in an instant.. printed our tickets & were set to go would definitely use Hays again .
I have booked a family cruise for next year, and I dealt with Laura who couldn’t do enough for me! She sorted everything, got me a fantastic, and was super friendly! Would highly recommend!
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Foyleside Centre, Orchard Street, BT48 6XY, Foyleside, United Kingdom
- 028 7187 9730
4.9
Excellent
836 reviews
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We got the holiday we wanted on the…
We got the holiday we wanted on the dates we wanted with good flight times and were sorted in 25 minutes in the shop,just the way I like it,well done to the staff member who sorted the holiday for us,thank you.
1 February 2026
Very helpful in every way
1 February 2026
Great service from the team makes…
Great service from the team makes everything so easy with no hassle very happy with the service and will be booking again thanks
28 January 2026
Travel Consutant Expertise
I felt the travel consultant - Laura - was very helpful in providing great information/advice on the various cruise package options.
25 January 2026
Amazing Experience
25 January 2026
Lucy knew what I wanted and found…
Lucy knew what I wanted and found something last minute for me.
23 January 2026
Caoimhe was very friendly and helpful…
Caoimhe was very friendly and helpful and sorted our holiday very efficiently
20 January 2026
Travel agent was very helpful.
Travel agent was very helpful. Sorted our holiday in Nashville as well as useful travel advice. Great deal on our Nashville break.
12 January 2026
Fabulous service by Joann
We were booking a trip to go see our son first time in Australia and we were assigned Joann
Omg she just took the whole stress from it all and booked everything we needed .
Nothing was too much hassle just ensuring we got what we needed for our holiday
Thank You so much Joann
17 January 2026
A very helpful and informative staff…
A very helpful and informative staff member . Who has found us our first holiday together than meets our needs .
17 January 2026
The staff member was very friendly and…
The staff member was very friendly and helpful with plenty of knowledge of the hotel and the resort
15 January 2026
The level of customer care and advice…
The level of customer care and advice and guidance given by your staff member Laura to be honest all the Staff in your Foyleside office really helpful
14 January 2026
We found that our travel agent was…
We found that our travel agent was extremely helpful and got everything sorted for us. She also answered any questions or worries we had and made us feel comfortable with everything so we were at ease. Would highly recommend.
12 January 2026
Staff were very helpful and gave us…
Staff were very helpful and gave us plenty of time to chose different options
10 January 2026
We had a great experience the assistant…
We had a great experience the assistant was very knowledgeable and helpful explaining everything great young man
10 January 2026
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