Hays Travel - Galashiels Reviews 

Carmen as usual was so charming, helpful and patient.

Very efficient and all booked smoothly and quickly!

Great service, Carmen was lovely, helpful and made the booking process easy.
She was very thorough with going through our options.

All staff go above and beyond finding the best deals available for customers. They are welcoming, patient and very helpful. Highly recommended.

My wife and I had picked our main 2027 holiday but for some unknown reason it just disappeared the next day , I explained this to Carmen at Hays and she said leave this with me I will see what I can do . We got a phone call later that day that Tui computers were playing up all over and she had tracked and got the holiday booked . First class service .

Knowledgeable, friendly attitude, basically same as previous visits the staff are a local power draw by face to face communications far exciding AI approach .

I only visited for information but left with a cruise booked.Kiara was most informative and friendly

Excellent service as always from Sarah and Kiara

Quick response to email correspondence and overall good service.

Sarah at Hays, Galashiels is welcoming, went the extra mile and puts so much time and thought re booking flights and travel insurance.
She enabled a really good, challenging booking to take place. Other staff at Hays, Galashiels are also friendly and give helpful advice on follow up visit.

The staff are very helpful and knowledgeable nothing was too much trouble a joy to book with company Hayley sorted us out last year and this time know Connor took my booking over as Hayley off found us a perfect holiday. Thankyou.

We have booked several holidays through Hayes travel in Galashiels, and the service is always first class.
Booked a three week holiday to China & Japan next year and Carmen was very patient and helpful organize the booking.
5 stars all day long.

Daniel Logan

Carmen sorted everything out for us, very thorough and patient

Staff are friendly, professional, knowledgeable of the travel industry and always search for the best deal possible on the info we give them.
We normally deal with Kira or Sara at the Galashiels branch who I would say are excellent

Hayley was great talked through process and booking to cape verde. Visas and money card explained. Very helpful and bubbly personality

Been going over to the Galashiels shop for a long time would recommend it to everyone especially when we speak to Sarah she is excellent and takes her time over everything

Brilliant could not do enough for us top class 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Connor was very helpful looking at a number of alternative solutions and dealt with enquiries promptly and courteously

Great personal service from the staff.Alwsys very helpful and charming