Great experience. Couldn’t fault the attentive service and knowledgeable advice we were given in the Garforth branch today. We had done some online research in advance, but nothing will ever beat talk... See more
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Have used this branch several times. Friendly helpful staff (natasha) who keep us informed as well as sorting out all our paperwork and boarding passes and our currency . Its our go to travel agents... See more
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The staff where so lovely & extremely helpful. Finding an amazing deal. Helping download & talk us through the apps for both the holiday & Disney. They could answer all questions & looked into differe... See more
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As always Natasha ensured we got all the information needed so we could book the holiday so suit us. She is very professional, knowledgeable and friendly so it’s always a good experience for us. We... See more
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Company details
- #21 of 202 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #6 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #10 of 95 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
39 Main Street, LS25 1DS, Garforth, United Kingdom
- 01138275429
4.9
Excellent
532 reviews
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Definitely 5 star...
Definitely 5 star.... We always book with Hayes and usually deal with Natasha who is always very professional, very helpful and informative
27 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Garforth
Miss Paula Marshall,
We are so pleased you had a great experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
First class professional service
First class professional service. Maddie & Emma were brilliant and very knowledgeable. We highly recommend Hays Travel
13 June 2026
Reply from Hays Travel - Garforth
Thank you for your lovely feedback was a pleasure. Thanks, Rhianna
Friendly and excellent service.
Friendly and excellent service.
Known Danielle for many years and her team are very friendly and helpful.
14 June 2026
Reply from Hays Travel - Garforth
Thank you for your feedback, always a pleasure. Thanks, Danielle
Christmas cruise
Danielle was fabulous, this is my first cruise and she made things so easy.
19 June 2026
Reply from Hays Travel - Garforth
Thank you for your feedback, was happy to help you. Thanks, Danielle
Great experience
Great experience. Couldn’t fault the attentive service and knowledgeable advice we were given in the Garforth branch today. We had done some online research in advance, but nothing will ever beat talking to an agent who has first hand experience of a destination and feedback from other happy clients.
15 June 2026
Reply from Hays Travel - Garforth
Thank you for your response, a pleasure as always:) Thanks, Natasha
Whenever we go into the travel agents…
Whenever we go into the travel agents they are all very helpful and friendly nothing is to much trouble lovely staff 😊
16 June 2026
Reply from Hays Travel - Garforth
Thank you so much for your lovely response, happy to help you guys again! Thanks again, Rhianna
Fantastic service !!!
Fantastic service always go through the many options to find one to suit us. take their time and we never feel rushed .highly recommend
14 June 2026
Reply from Hays Travel - Garforth
Thank you again guys, always happy to help! Thanks, Danielle
What can I say
What can I say . But thanks for the great deals you all give . Very helpful staff friendly . Allways use hays travel of garforth
13 June 2026
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, a pleasure as always to help you guys! Thanks, Rhianna
Reply from Hays Travel - Garforth
Thank you for your lovely review, we appreciate your continued support booking with us. Thanks Rhianna
Rhianna was very helpful and obtained…
Rhianna was very helpful and obtained all the information I requested to make a trouble free booking
10 June 2026
Reply from Hays Travel - Garforth
Thank you for your lovely response, was a pleasure to book your holiday:) Thank you, Rhianna
Natasha at Garforth was fantastic
Natasha at Garforth was fantastic. Very knowledgeable, asked answers to questions I hadn't even thought of!
Great service with a smile. I will definately be back to book with her and Hays again. Thanks
10 June 2026
Reply from Hays Travel - Garforth
Thank you for your fantastic feedback! I am so pleased to hear that you received fab service from me - it's something I always try to do. I hope you have a lovely time! Thanks, Natasha
Natasha and Rihanna couldn't have been…
Natasha and Rihanna couldn't have been more helpful.
Holiday booked assisted travel sorted and and seats sorted.
Will use them again
Thank you both
9 June 2026
Reply from Hays Travel - Garforth
Hi Paul,
Thank you for your lovely review, It was our pleasure to assist you with your holiday plans. I hope you have a fab time. Thanks Natasha
As usual we were made to feel very…
As usual we were made to feel very welcome and the gentleman from Newmarket Travel was very enthusiastic and fun.
Thanks again to Danielle and Natasha for all your help.
5 June 2026
Reply from Hays Travel - Garforth
Thank you so much for your kind feedback – it really means a lot.
I’m so pleased to hear you felt welcomed as always, and that you enjoyed meeting the Newmarket Travel representative. He certainly brought a great energy to the event!
It was an absolute pleasure helping you, and I’ll make sure Danielle sees your lovely message too. We’re always here if you need anything at all.
Warm regards,
Natasha
Thanks to Rhianna for booking our China…
Thanks to Rhianna for booking our China trip!
Always a good experience visiting Hays at Garforth.
7 June 2026
Reply from Hays Travel - Garforth
Thank you for your feedback Christine, a pleasure as always! Thanks, Rhianna
Excellent agents who were polite and…
Excellent agents who were polite and very knowledgeable, gave us great advice and made the booking very easy
4 June 2026
Reply from Hays Travel - Garforth
Thank you for your wonderful feedback! I was happy to assist with your holiday requirements and so happy we got you sorted once again. I am sure you will all have a fab time. Thanks Natasha
Always happy to book our holidays with…
Always happy to book our holidays with you, very helpful and happy staff 😊 Thank you
2 June 2026
Reply from Hays Travel - Garforth
Caroline,
We are so happy you always choose us for your holidays! Thank you for your kind words.
Kind Regards
Danielle
Very good service
31 May 2026
Reply from Hays Travel - Garforth
Thank you for your lovely response, it was a pleasure to book you, I'm sure you will have a wonderful time :)
Another great holiday booked.
As always Natasha ensured we got all the information needed so we could book the holiday so suit us.
She is very professional, knowledgeable and friendly so it’s always a good experience for us.
We would not go anywhere else to book our holidays.
Thank you for all your help Natasha.
21 May 2026
Reply from Hays Travel - Garforth
Thank you so much for your kind words — it really means a lot! I’m so pleased I could help you find another great holiday and make the process as smooth as possible for you.
It’s always a pleasure assisting you, and I truly appreciate your continued trust and loyalty. Knowing you had a positive experience and feel confident booking with me is the best feedback I could ask for.
Thank you again,
Natasha 😊
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