I have 2 completely different things to say, both very positive! We went in with my Nan to look at crusies. Now Danielle and the rest of the staff in Hays Travel Garforth deal with my Nan frequently,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have 2 completely different things to say, both very positive! We went in with my Nan to look at crusies. Now Danielle and the rest of the staff in Hays Travel Garforth deal with my Nan frequently,... See more
Company replied
Yet another holiday booked can’t thank you enough, if anyone’s looking to book then call into the garforth branch , A very friendly, helpful place to book ,all staff 101% yet again until the next book... See more
We wanted what we thought was a complicated holiday - Natasha was superb! She understood that it all hinged around one element and that we could be flexible. The flights, transfers, hotels, train all... See more
Company replied
Staff always fantastic. Friendly knowledgable. Charming. They are super efficient. We always use them in garforth store
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
39 Main Street, LS25 1DS, Garforth, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff where so lovely & extremely helpful. Finding an amazing deal. Helping download & talk us through the apps for both the holiday & Disney. They could answer all questions & looked into different options to make things work for our family. Thank you so much.

Reply from Hays Travel - Garforth
All staff very friendly and happy to help you with your holiday bookings in depth

Reply from Hays Travel - Garforth
I could not have had a better service anywbere else

Reply from Hays Travel - Garforth
Danielle & Madeline were so helpful & patient. We normally book our self’s but the service was excellent & got us a good deal, thank you

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth
The staff were extremely helpful. Danielle served us and she was very patient when we kept saying ‘no’ to various options and I really felt that she was trying to find the best holiday that suited us.

Reply from Hays Travel - Garforth
We went into the Garforth Branch on Tuesday after lastminute.com cancelled our booked package holiday less than 18 hours before we were supposed to go.
We were greeted by Emma who was an absolute saviour for us, finding us an alternative trip to a new destination for the same budget, including flights, transfers and accommodation and had us booked onto it in less than an hour. Emma was personable and showed us pictures of her own holidays when talking through our destination and was all round lovely to speak to. She was accommodating of our requests and budget constraints and worked to find us something that suited us both. She is a credit to the Garforth branch and company overall.

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth
Straight in to see Natalie at Garforth. She is very professional and friendly explaining everything well. She did us a great deal. Looking forward to our trip.

Reply from Hays Travel - Garforth
They did their very best to sort out the troubles we had

Reply from Hays Travel - Garforth
Danielle lovely as always very patient with our requests

Reply from Hays Travel - Garforth
Always friendly and hapoy to deal with your requests

Reply from Hays Travel - Garforth
Have used this branch several times. Friendly helpful staff (natasha) who keep us informed as well as sorting out all our paperwork and boarding passes and our currency . Its our go to travel agents .we have gone with others as well as on line companies but have always been dusappointed with accommodstion once we got there

Reply from Hays Travel - Garforth
The agents was very nice and friendly and knew exactly what we were looking for

Reply from Hays Travel - Garforth
We were seeking advice and ended up with a holiday plan that met our needs as well as being affordable. The staff were personable, helpful and knowledgable but did not push us to make a decision.
All we need now is some warm weather in southern Italy.

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth
As usual, our requirements were met by Natasha, who made great efforts to find the kind of hotel we required in the right location.

Reply from Hays Travel - Garforth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.