Hays Travel - Garforth Reviews 

555
TrustScore 5 out of 5

4.9

39 Main Street, LS25 1DS Garforth, GB


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Rated 5 out of 5 stars

I have 2 completely different things to say, both very positive! We went in with my Nan to look at crusies. Now Danielle and the rest of the staff in Hays Travel Garforth deal with my Nan frequently,... See more

Company replied

Rated 5 out of 5 stars

Yet another holiday booked can’t thank you enough, if anyone’s looking to book then call into the garforth branch , A very friendly, helpful place to book ,all staff 101% yet again until the next book... See more

Rated 5 out of 5 stars

We wanted what we thought was a complicated holiday - Natasha was superb! She understood that it all hinged around one element and that we could be flexible. The flights, transfers, hotels, train all... See more

Company replied

Rated 5 out of 5 stars

Staff always fantastic. Friendly knowledgable. Charming. They are super efficient. We always use them in garforth store


Company details

  1. #20 of 203 best companies in Travel agent
  2. #7 of 39 best companies in Cruise agency
  3. #8 of 53 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 39 Main Street, LS25 1DS, Garforth, United Kingdom

  • 01138275429

4.9

Excellent

TrustScore 5 out of 5

555 reviews

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4.9

All reviews

(555)

119,184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Natasha was amazing and so helpful

Natasha was amazing and so helpful , she went the added mile to ensure that we got what we needed

18 December 2025
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Reply from Hays Travel - Garforth

Thank you for your feedback it was a pleasure :) Danielle

Rated 5 out of 5 stars

Always book with Hays Garforth.

Always book with Hays Garforth.
Staff are very helpful and friendly. Always manage to
Put our holiday together. Wouldn’t go anywhere else.

25 November 2025
Hays Travel - Garforth logo

Reply from Hays Travel - Garforth

Thank you for always trusting us with your lovely holiday's. It's always so lovely to see you both. Thanks Natasha

Rated 5 out of 5 stars

Friendly knowledge

Friendly knowledge

16 November 2025
Hays Travel - Garforth logo

Reply from Hays Travel - Garforth

Thank you for your lovely review, It was my pleasure to help you book your next holiday. It's always lovely to see you. Thanks Natasha

Rated 5 out of 5 stars

Very patient and informative

Very patient and informative. A great help!

14 November 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely review. It was a pleasure to help you book your wonderful holiday. Thanks - Rhianna.

Rated 5 out of 5 stars

Emma went above and beyond with my many…

Emma went above and beyond with my many requests. She was professional and delightful. I would definitely recommend this company.

19 November 2025
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Reply from Hays Travel - Garforth

Thank you so much Anne - It was my pleasure arranging your trip. I am so pleased we managed to get you sorted. Lots of exciting things to come. Thank you again - Emma

Rated 5 out of 5 stars

Not used a travel agent for years but…

Not used a travel agent for years but went in for some information about booking a New York holiday.
The staff were incredibly helpful and knowledgeable. Got flights & hotel booked for a cheaper price than we could've found (& it would have taken us days to do the research!). Also given useful local knowledge by staff who had recently visited. Will definitely be using this Hays branch again. Thank you

8 November 2025
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Reply from Hays Travel - Garforth

Thank you for this wonderful review. We are so pleased we were able to book you such an amazing trip. We can't wait to hear how much you enjoy the trip and all NYC has to offer. Thanks Emma

Rated 5 out of 5 stars

Fantastic

Really helpful amazing staff and booked a family holiday with ease

16 November 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely review, It was my pleasure to help you book this wonderful trip. I'm sure you will all have an amazing time together.Thanks Natasha

Rated 5 out of 5 stars

Excellent service from Natasha she is…

Excellent service from Natasha she is very professional knowledgeable and polite. Thank you for all your help xx

16 November 2025
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Reply from Hays Travel - Garforth

Thank you, It was my pleasure to help you book an amazing trip for all your family it will be so magical. I can not wait to hear all about it. Thanks Natasha

Rated 5 out of 5 stars

A rough plan led to a booking.

I went in to our local Hays agents with a rough idea of what we want to do.
Danielle came up with a proposal and it fit with our wishes.

5 November 2025
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Reply from Hays Travel - Garforth

Thank you for booking with us once again, it's always lovely to see you and help you find your next adventure. Thanks Natasha

Rated 5 out of 5 stars

Excellent service thank you

Excellent service thank you

1 November 2025
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Reply from Hays Travel - Garforth

Thank you, it was my pleasure to help you book this FAB cruise. I'm sure you will have a wonderful time. Thanks Emma

Rated 5 out of 5 stars

Helpful friendly staff

Helpful friendly staff

28 October 2025
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Reply from Hays Travel - Garforth

Thank you, it was lovely to meet you both. I'm sure you will both have a wonderful time Cyprus. Thanks Natasha

Rated 5 out of 5 stars

Very friendly informative staff

Very friendly informative staff. Always welcoming.

21 October 2025
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Reply from Hays Travel - Garforth

Thank you for taking the time to leave a lovely review, it's always a pleasure to help you book you next adventure. Thanks Danielle

Rated 5 out of 5 stars

Holiday 2026

Natasha was very helpful in securing a top hotel at very competitive price, also listening to our requirements on finding a holiday type what we wanted. Again exceeding our expectations.

25 October 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely review, I'm sure you are both going to have a FAB holiday, Thanks Natasha

Rated 5 out of 5 stars

Algarve Holiday 2026.…

Danielle was very helpful with our Hotel booking and gave us flight times to choose from.
When you give her a rough idea of what you need she is very professional and knowledgeable, we will be back to get our Travel money too.

15 October 2025
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Reply from Hays Travel - Garforth

As always it was a pleasure arranging another holiday for you : - ) Looking forward to hearing all about it : - )

Rated 5 out of 5 stars

Once again great service

Once again great service , friendly ladies, great sense of humour, paperwork and ground work done for you , great branch to keep going back to . Thanks once again to Natasha for her patience with me , it takes a lot ! Never had a bad holiday and the next one is already in there hands to sort for me

14 October 2025
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Reply from Hays Travel - Garforth

Thank you for you lovely review Gail, it's always a pleasure haha we do have a good laugh don't we. Thank you once again for booking with us. Kind Regards Natasha

Rated 5 out of 5 stars

Quick

Quick, pleasant and efficient service. The staff at Garforth are excellent

11 October 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, I'm sure you ladies will have a wonderful time. Thanks again, Rhianna

Rated 5 out of 5 stars

The ladies in Hays are so welcoming

The ladies in Hays are so welcoming, friendly and helpful and give great advice we love booking through this branch.

5 October 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely review, I'm so happy you finally got to Book New York what a trip you are all going to have. Thank you again for trusting me with this. Thanks Natasha

Rated 5 out of 5 stars

Natasha at Hays Travel Garforth always…

Natasha at Hays Travel Garforth always goes out of her way to get us what we have asked for as we can be tricky customers . Nothing is ever too much trouble and she always comes back to us via phone or email when she says she will it’s the only reason we book holidays with Hays travel at Garforth especially as my husband recovering from cancer so we were unable to travel for a while

27 September 2025
Hays Travel - Garforth logo

Reply from Hays Travel - Garforth

Thank you so much Dawn, it's always a pleasure to look after you both. I'm sure Gambia is going to be amazing. Thank you once again for booking with me Thanks Natasha

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