Hays Travel - Garforth Reviews 

553
TrustScore 5 out of 5

4.9

39 Main Street, LS25 1DS Garforth, GB


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Rated 5 out of 5 stars

I have 2 completely different things to say, both very positive! We went in with my Nan to look at crusies. Now Danielle and the rest of the staff in Hays Travel Garforth deal with my Nan frequently,... See more

Company replied

Rated 5 out of 5 stars

Fantastic help staff very helpfull and finds you exactly what you want , highly recommend, Thanks again for another holiday , Use them every year

Company replied

Rated 5 out of 5 stars

We wanted what we thought was a complicated holiday - Natasha was superb! She understood that it all hinged around one element and that we could be flexible. The flights, transfers, hotels, train all... See more

Company replied

Rated 5 out of 5 stars

Very friendly took her time to find us the best deal offered lots of good advice felt we were not rushed a very good experience thank you Danielle xxx

Company replied


Company details

  1. #19 of 203 best companies in Travel agent
  2. #6 of 39 best companies in Cruise agency
  3. #7 of 53 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 39 Main Street, LS25 1DS, Garforth, United Kingdom

  • 01138275429

4.9

Excellent

TrustScore 5 out of 5

553 reviews

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4.9

All reviews

(553)

118,322 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab experience every time

Everyone is always so helpful and nothing is too much trouble. Also there is a lot of knowledge so people can give advice on destinations. They also remember you which is a really nice touch

1 October 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, was a pleasure to book your holiday! Hope you have a lovely time. Thanks- Rhianna

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Extremely helpful! Spent a lot of time finding the right place for our family at an affordable price!

27 September 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, it was my pleasure to find you the right holiday for you and your family. I hope you all have the best time together making beautiful memories.Thanks Natasha

Rated 5 out of 5 stars

Very helpful nothing was too much…

Very helpful nothing was too much trouble. Very friendly and made us feel special.

23 September 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feed back it's always a pleasure to help you booked your next adventure, i'm sure you will have an amazing time Thanks Natasha

Rated 5 out of 5 stars

Really Helpful, Can't Ask For More

Tash was really helpful and recognised me as a previous customer even though I called to book a holiday rather than visiting the branch.

12 September 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely review, I do not forget a familiar voice haha. Thank you for coming back to Hays Travel once again we do appreciate you choosing us to book your lovely holidays. Thanks Natasha

Rated 5 out of 5 stars

Very knowledgeable friendly staff made…

Very knowledgeable friendly staff made my experience enjoyable

12 September 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, it was my pleasure to help you put this fabulous trip together. I hope you have the best time. Thanks Natasha

Rated 5 out of 5 stars

Pleasant and very helpful

Natasha was pleasant and very helpful as I was a bit nervous about booking a solo trip, she put my mind at rest and made me feel better about doing it.

11 September 2025
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Reply from Hays Travel - Garforth

Thank you, I know you have done the right thing, you are going to have an amazing time. Please come and tell me all about it when you are back. Thank you for booking with me. Thanks Natasha

Rated 5 out of 5 stars

Helpful

Natasha was very helpful and informative. It was the first time we had used Hays having moved to the area. Will certainly use again.

10 September 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely review, It was lovely to met you both, I'm sure you will have a lovely time can not wait to hear all about it.Thanks Natasha

Rated 5 out of 5 stars

Great service

The staff at Hays were informative, friendly and really helpful and I got a great price for my holiday. It took away all the stress of booking stuff online myself!

22 August 2025
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Reply from Hays Travel - Garforth

Thank you for your feedback, was lovely to get it booked for you. Thanks again- Natasha

Rated 5 out of 5 stars

Easy to use

Easy to use good knowledge of everything

26 August 2025
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Reply from Hays Travel - Garforth

Thank you for your great feedback, it was a pleasure booking another holiday for you : - ) Really pleased we managed to get you sorted - Danielle

Rated 5 out of 5 stars

Singapore and Borneo Booking

We’ve just booked a holiday to Singapore and Borneo with Hayes in Garforth. Danielle was brilliant. There was no pressure, she listened to everything we wanted and took on board the places, hotels and flights we’d already researched ourselves and was able to find us exactly what we wanted. All flights, hotels and transfers booked and she’ll even get in touch later in the year to see if we can add on a trip when they become available. Easy booking process so now all we need to do is relax and wait till next year!

14 August 2025
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Reply from Hays Travel - Garforth

Oh that is so lovely thank you for the deedback, it was an absolute pleasure popping this together for you. Really looking forward to hearing all about it - Thank you again and any questions please do let me know - Danielle

Rated 5 out of 5 stars

Great service

Staff as always at the Garforth branch so helpful . I needed different currencies which Natasha sorted for me and than I booked a holiday which again she was so helpful with .

19 August 2025
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Reply from Hays Travel - Garforth

It is always a pleasure : - ) Thank you again for making the choice to book with us in Garforth

Rated 5 out of 5 stars

Happy holidays at Hsys

I was extremely satisfied with the service from your girls in my local Hays. Always smiling, understanding and most of all helpful.

17 August 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, it's always a pleasure to help you create memories. thanks natasha

Rated 5 out of 5 stars

Great service from Natasha as always

Great service from Natasha as always

5 August 2025
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Reply from Hays Travel - Garforth

Thank you, always a pleasure to book your holidays. Thanks you for always trusting me with your next adventure. Thanks Natasha

Rated 5 out of 5 stars

Fabulous team

Fabulous team, both ladies worked hard to get us our holiday and even ran over their finish time to accommodate us.
Thank you 🤩

25 July 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, was great to meet you. Thanks, Rhianna

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Thank you Danielle for helping us book our first cruise. Really feel that you took the time to explain options and what to expect.

17 July 2025
Unprompted review
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, I'm sure you will have a wonderful time. Thanks, Danielle

Rated 5 out of 5 stars

Danielle who we saw at the Garforth…

Danielle who we saw at the Garforth branch was so helpful explaining everything and did not rush us making a decision

18 July 2025
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Reply from Hays Travel - Garforth

It was a pleasure meeting you both and of course your special little doggie. I am sure your trip will be here before you know it. Looking forward to seeing you all when you are next in store : - )

Rated 5 out of 5 stars

Helpful and informative

Helpful and informative

18 July 2025
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Reply from Hays Travel - Garforth

Thank you for your review, it was lovely to see you all. I'm sure you will all have a fab time.Thanks Natasha

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