This company takes time and patience to make your holiday one to remember. We were given expert help & knowledge of many destinations on our list, nothing was too much trouble. Kenny sorted out every... See more
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Walking into the shop is like walking through Disney lands gates for the first time, there is a general feeling of happiness about the shop and smiles galore from all the staff who are only too willin... See more
Went into the shop. Said to the lady (Wilma) roughly where and when we wanted to go away. Showed me lots of holidays, went back the next day after discussing with family and booked 1 of the holidays... See more
All the staff are very helpful and helped me pick a holiday with ease, a very relaxed experience knowing that they take care of everything. Both karen and Wilma were great.
Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Unicorn Way, KY7 5NU, Glenrothes, United Kingdom
- 01592366020
4.9
Excellent
1k reviews
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Excellent service as usual from Karen
Excellent service as usual from Karen. Nothing is ever too much trouble.
24 August 2026
Reply from Hays Travel - Glenrothes
Thank you for you kind comments on the service that you received from Karen. Another great holiday to look forward to. Have a great time . Jill
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Kenny. Your comments are much appreciated, if you require anything before you travel let me know. Jill
Great
Great, friendly knowledgeable service from Kenny, made the whole process very easy and we got exactly the holiday we were looking for
22 August 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Kenny. Glad you had a good experience booking your holiday. If you require any assistance before you travel let me know. Jill
Staff went above my expectations…
Staff went above my expectations booking ecactly what we wanted and more
21 August 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Carly. Glad Carly was able to get you all booked. I will pass your comments on to Carly. If you require any assistance please let me know. Jill
Superb service from start to finish
Superb service from start to finish. Knowledgeable and willingness to search for what we were looking for. Wonderful team, nothing too much hassle. Totally trust them when booking our holidays.
16 August 2026
Reply from Hays Travel - Glenrothes
Thank you for your kind comments regarding the service that I delivered. I love a challenge. You will have an amazing time. If you need anything else before you travel let me know. Jill
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Carly. They are much appreciated. If you require anything before you travel let me know. Jill
Glenrothes Hays Travel
Glenrothes Hays Travel
Friendly and knowledgeable staff made booking cruise easy great service.
20 August 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Wilma. They are much appreciated. If you require anything before assistance before you travel let me know. Jill
Carly at Hays Travel Glenrothes made my…
Carly at Hays Travel Glenrothes made my booking experience so easy. She was knowledgable, friendly and so helpful. She answered all my questions with confidence and put me at ease. I keep returning to Hays for my holiday bookings purely because of her and the level of service she gives. She is an absolute asset.
13 August 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Carly. I totally agree about Carly. So glad she was able to get you booked on another holiday. If you require anything before you travel let me know. Jill
I was just having a look at deals in…
I was just having a look at deals in your window when I caught the eye of an employee called Kenny .. I was only looking but he welcomed me in.. very friendly and knowledgable .. he gave me lots of relevant information and I made an informed choice and booked exactly what I was looking for .. told me the truth , pros and cons about different hotels... totally trust his wise advice .. he mentioned he been in this line for 30 years ..go and see Kenny in Glenrothes if you going abroad ..top bloke, trustworthy, knowledgable and great guy .. 10/10
19 August 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the comments regarding the service that you received from Kenny. So glad he gave you all the information that you needed. He has so much knowledge. I will pass your comments on to Kenny. They are much appreciated. Any thing you require before you travel let me know. Jill
From start to finish
From start to finish, Kenny explained all the details I needed for my trip to Benidorm,he was very pleasant and helpful,I will definitely come back to Hayes for my next holiday
18 August 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received Kenny. They are much appreciated, glad Kenny was able to get you all booked for your trip, if you require anything before you travel let me know Jill
As usual Kenny was fantastic
As usual Kenny was fantastic, very knowledgeable about Every aspect of our holiday.
8 August 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Kenny. Glad Kenny was able to get you booked on another holiday. If you require anything before you travel let me know. Jill
The service is really good and Holidays …
The service is really good and the staff are helpful
14 August 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Karen. They are much appreciated. If you require anything before you travel let me know. Jill
Great Service
Knew what we were looking for but holiday booked quickly and efficiently. Once again great service
7 August 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Carly. Another great holiday booked for you to look forward to. If you require anything before you travel let me know. Jill
Safari holiday…
We were looking for a safari holiday and went in and spoke to Karen who was great went through different on to let us decide which one we liked best. We didn’t feel rushed Thank you.
30 July 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Karen. What an amazing holiday to look forward to. Very much a bucket list holiday. If you require anything before you travel let me know. Jill
Jill and her team are the best in the…
Jill and her team are the best in the business. Welcome to new member Dani!
Thanks to all
John
14 August 2026
Reply from Hays Travel - Glenrothes
Thank you for you kind comments. They are very much appreciated. Always a joy speaking to both of you when you are I store. See you when you get home . Jill
Reply from Hays Travel - Glenrothes
Thank you for you comments on the service that you received from Kenny. They are much appreciated. If you require anything before you travel let me know. Jill
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Kenny. They are much appreciated. If you require anything before you travel let me know. Jill
Carly was very experienced and made…
Carly was very experienced and made sure we left feeling everything was in place that we asked for
8 August 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments regarding the service that you received from Carly. So glad she was able to get you booked on your holiday a you were happy with it. If you require anything before you travel let me know. Jill
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Karen. They are much appreciated. If you require anything before you travel let me know. Jill
Andrew
Hi
Booked our next holiday again with Hays Travel Glenrothes dealt with Carly on our booking was very professional and helpful with us .We have never been disappointed and will continue to book with them.
5 August 2026
Reply from Hays Travel - Glenrothes
Thank you for taking the time to review the service you received from Carly I hope you have a lovely Holiday, if you need anything meantime please don’t hesitate to contact us.
Kind Regards
Karen
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