This company takes time and patience to make your holiday one to remember. We were given expert help & knowledge of many destinations on our list, nothing was too much trouble. Kenny sorted out every... See more
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Walking into the shop is like walking through Disney lands gates for the first time, there is a general feeling of happiness about the shop and smiles galore from all the staff who are only too willin... See more
Went into the shop. Said to the lady (Wilma) roughly where and when we wanted to go away. Showed me lots of holidays, went back the next day after discussing with family and booked 1 of the holidays... See more
All the staff are very helpful and helped me pick a holiday with ease, a very relaxed experience knowing that they take care of everything. Both karen and Wilma were great.
Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Unicorn Way, KY7 5NU, Glenrothes, United Kingdom
- 01592366020
4.9
Excellent
1k reviews
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What cani say,great service as usual
3 July 2026
Reply from Hays Travel - Glenrothes
Mr H McMillan,
We're so happy to hear you consistently receive great service from us! Thank you for your kind words.
Kind Regards
Karen
I always book with the Glenrothes…
I always book with the Glenrothes branch and Im never disappointed. The service is always professional and they know what we like . Jill always looks after us through the process. Great team at Glenrothes
9 July 2026
Reply from Hays Travel - Glenrothes
Thank you for revieing the service you received from Jill, I will pass your comments onto her. If you need anything let us know
Karen
Excellent Customer Service
Jill at Hays in Glenrothes listens carefully to what you are looking for and always comes back with 2 or 3 perfect holiday choices. She is extremely knowledgeable about cruises and was able to give us advice and answer all the questions we had. She also has a great manner and provides excellent customer service.
6 July 2026
Reply from Hays Travel - Glenrothes
Thank you for reviewing the service you received from Jill I will pas your comments onto her if you need anything meantime just let us know
Karen
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Wilma. If you require any assistance before you travel let me know. Karen
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Carly. If you require any assistance before you travel let me know. Karen
Reply from Hays Travel - Glenrothes
Margaret Green,
Thank you for your fantastic review! We are so pleased to hear that our team was helpful and that your booking experience was a positive one.
Kind Regards
Karen
The travel agent we dealt with was…
The travel agent we dealt with was respectfully of our wishes.
30 June 2026
Reply from Hays Travel - Glenrothes
MRSANNECROARKIN,
Thank you for your wonderful feedback! We are so pleased to hear that Wilma was respectful of your wishes and provided excellent service.
Kind Regards
Karen
Efficient service with a smile
Efficient service with a smile. Kenny is always very helpful and goes above & beyond to solve problems
27 June 2026
Reply from Hays Travel - Glenrothes
Thank you for taking the time to review the service you received from Kenny, Have a lovely cruise any questions please dont hesitate to contact us
Karen
No problem getting a holiday at a place…
No problem getting a holiday at a place I asked for
6 July 2026
Reply from Hays Travel - Glenrothes
Elizabeth,
Thank you for your wonderful feedback! We are so pleased to hear that Carly was able to help you find the perfect holiday you were looking for. If you need anything before you go let us know
Kind Regards
Karen
Holidays Booked
Have booked many Holidays with Hays Travel . The staff are excellent . Listen to what kind of holiday you are looking for .Give you good feedback back about the place you are wanting to go to . Would not go any other place to book my holidays. They take care off everything for . Thanks Hays Staff.
4 July 2026
Reply from Hays Travel - Glenrothes
Mrs Lynda Farmer,
We are so pleased to hear about your continued loyalty and wonderful experiences with us. It's fantastic that our team consistently helps you find the perfect holiday and takes care of everything. We truly appreciate your kind words!
Kind Regards
Karen
Excellent Service
Jill at Hays Glenrothes always goes out her way to help ,replies quickly to any questions I may have and always finds you the best deal .
5 July 2026
Reply from Hays Travel - Glenrothes
Happy,
Thank you so much for your wonderful feedback! We are delighted to hear that you consistently receive excellent service from Jill and she finds you great deals.
Kind Regards
Karen
The lady called Jill from your…
The lady called Jill from your Glenrothes branch talked us through everything we needed to know absolutely fantastic service
5 July 2026
Reply from Hays Travel - Glenrothes
John Robertson,
Thank you for your wonderful feedback! We are so pleased to hear that Jill provided such fantastic service and talked you through everything. If you have any questions let us know
Kind Regards
Karen
Reply from Hays Travel - Glenrothes
Jackie McQuillan,
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our booking process to be fast and efficient. We truly appreciate your positive feedback.
Kind Regards
Karen
The lady listened to what we wanted and…
The lady listened to what we wanted and got it right away. She was very informative with tickets ect. Would use you again.
26 June 2026
Reply from Hays Travel - Glenrothes
Thank you for reviewing the service you received from me I hope you have a lovely Holiday in the meantime if you have any questions let me know Karen
Very smooth experience
Very smooth experience, questions answered in a quick response. Listening and understanding and nothing was too much of a bother
Brilliant experience as always
3 July 2026
Reply from Hays Travel - Glenrothes
Thank you for taking the time to rate the service you received form Jill i hope you have a lovely holiday and if you have any questions please let us know
Karen
Great friendly service
30 June 2026
Reply from Hays Travel - Glenrothes
Thank you for taking the time to review the service you received from Jill, I will pass your comments onto her, in the meantime if you need anything just let us know
Karen
Made plain and simple and easy to…
Made plain and simple and easy to follow by Karen and fuss free with good price for holiday
30 June 2026
Reply from Hays Travel - Glenrothes
Thank you for the lovely comments about the service you received from me, Have a great time in Turkey, see you when you get back, I hope this Benidorm one is as good
Karen
Reply from Hays Travel - Glenrothes
Mr Allan,
Thank you for your wonderful 5-star review! We are so pleased to hear that you received excellent service and that our team was helpful and well-informed.
Kind Regards
Karen
Always go to Hays to book my holiday
Always go to Hays to book my holiday, always get great service
27 June 2026
Reply from Hays Travel - Glenrothes
kerry,
Thank you for your continued loyalty and for consistently choosing us for your holiday bookings. We are so pleased to hear you always receive great service.
Kind Regards
Karen
Summer holiday booking
We always book with Hays Travel as all the staff are always so nice and friendly
28 June 2026
Reply from Hays Travel - Glenrothes
Diane,
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently have positive experiences with our team. We appreciate your loyalty!
Kind Regards
Karen
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