Hays Travel - Grantham Reviews 

63
TrustScore 5 out of 5

4.8

Unit 6, Isaac Newton Centre, NG31 6EE Grantham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

As soon as I walked into the travel agents , I was greeted with smiles and hellos . Kate was very helpful and patient . Her knowledge and experience made the difference in my decision of where to... See more

Company replied

Rated 5 out of 5 stars

Amy was amazing nothing to much trouble she helped us with our holiday plenty of information she found good prices we went away then came back and booked it great service

Company replied

Rated 5 out of 5 stars

Amy was absolutely fantastic! Made the booking process very simple and my daughter is now excited for her first holiday. Amy is a credit to the company.

Company replied

Rated 5 out of 5 stars

Billy was amazing he has been so patient with us we're not the easiest people to please and we had a long list of preferences but we got there in the end and we are now looking forward to our holiday... See more

Company replied


Company details

  1. #22 of 206 best companies in Travel agent
  2. #8 of 38 best companies in Cruise agency
  3. #8 of 53 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 6, Isaac Newton Centre, NG31 6EE, Grantham, England, United Kingdom

  • 01476 847 841

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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4.8

All reviews

(63)

123,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Holiday

Booked holiday staff really helpful,professional , will certainly use the Grantham office of Hayes again

23 January 2026
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Reply from Hays Travel - Grantham

Thank you :) - Amy

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