Emma (Halesowen branch) was very friendly & knowledgeable. She eased our concerns regarding this trip being our first cruise, explaining the best location for the cabin & what would suit us, to gain t... See more
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We booked our cruise with Mia from the Halesowen branch. We are going away for my 60th birthday. We were very unsure of what we were looking for. Mia was very professional and knowledgeable. She he... See more
Company replied
Very happy to have booked our cruise again through Hays Travel Halesowen. We always find the staff here extremely helpful and knowledgeable, and on this occasion it was Mia who handled our query quic... See more
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I can't recommend Hays Travel Halesowen enough! We were made to feel really welcome in store. The team were incredibly friendly, professional and genuinely took the time to listen to exactly what we... See more
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Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Hagley Mall Cornbow Centre, B63 4AJ, Halesowen, United Kingdom
- 01213149406
4.9
Excellent
743 reviews
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Excellent service
Excellent service. Confirmed booking, got insurance arranged and bought euros for trip
14 July 2026
Reply from Hays Travel - Halesowen
Robert,
Thank you for your wonderful feedback! We are so pleased to hear that you received excellent service and that we could assist with your booking, insurance, and currency needs.
Kind Regards
Hays Travel Halesowen
Mia Currell was fantastic.
Mia Currell was fantastic, full of enthusiasm to plan our holiday which made it so easy for us. Mia also tweeted our itinerary to give us time of our own between excursions which also helped lower the price. We are looking forward to our Thailand holiday and once again, a massive thank you to Mia.
11 July 2026
Reply from Hays Travel - Halesowen
Thank you so much for your lovely review I really do appreciate it and I am glad I was able to put together the best itinerary for you and I look forward to hearing about your holiday! - Mia C
Great staff
Great staff
Listened to our requirements showed us lots of options. Not pushy to make a sale
21 June 2026
Reply from Hays Travel - Halesowen
Thank you for your 5* review
Mia
A real pleasure to deal with
The staff were genuinely very nice, friendly and very informative. It was Mia who I dealt with, and she even arranged my euros currency. Unfortunately I didn’t get the name of the lady sat next to her, who was also very informative and gave me advice and recommendations on the destinations I would be going to, as she had been to those places herself.
5 June 2026
Reply from Hays Travel - Halesowen
Thank you for your lovely review I do appreciate it and I look forward to seeing you again soon! - Mia C :)
Always there to get the best out of your holiday…
Always friendly and helpful and gets best prices for holidays
30 June 2026
Reply from Hays Travel - Halesowen
Christine Bird,
Thank you for your wonderful feedback! We are so pleased to hear that our team is always friendly and helpful, and that we can find you the best prices for your holidays.
Kind Regards
Hays Travel
The staff were good at looking for the…
The staff were good at looking for the holiday we wanted .
28 June 2026
Reply from Hays Travel - Halesowen
Thank you for your 4* review
Regards
Mia
Mia from the Halesowen branch was…
Mia from the Halesowen branch was amazing.
We went in with a list of things we did and didn’t want and within 30mins, we had a holiday booked, that ticket the boxes.
Very pleased and now we fly out Monday 🥳
27 June 2026
Reply from Hays Travel - Halesowen
Hello, Thank you so much for your lovely review. I am glad I found exactly what you was looking for and I hope you all have the most amazing holiday :) - Mia C
Mia C …
Mia C …. Was amazing gave us loads of options for our honeymoon when we didn’t know what we wanted !!! Couldn’t recommend more 💗
24 June 2026
Reply from Hays Travel - Halesowen
Hi Emily,
Thank you so much for your lovely review – I really appreciate it. I'm so pleased I was able to find something special for your occasion, and I hope you have the most amazing time!
Best wishes,
Mia C
Victoria and the whole team are…
Victoria and the whole team are excellent. They listen to what you want and always get the best deals.
28 June 2026
Reply from Hays Travel - Halesowen
We are so pleased to hear we provided such excellent service. Thank you for sharing your positive experience!
Kind Regards
Hays Travel
Really easy spoke with a girl called…
Really easy spoke with a girl called Mia and she sorted us out and we left very happy people
28 June 2026
Reply from Hays Travel - Halesowen
samuel thompson,
We're so pleased our team could assist you and leave you happy. Thank you for your kind words.
Kind Regards
Hays Travel
I was really impressed with the service…
I was really impressed with the service I received at Hays Travel,Halesowen. I was served by Victoria who was very knowledgeable,pleasant and a lovely lady.She sorted the flights which I required without any problem.In all a very pleasing experience.
20 June 2026
Reply from Hays Travel - Halesowen
Thank you for your lovely review we really appreciate it and we are glad you hear you had a lovely experience with Victoria :) - Thank you
good information and friendly staff
26 June 2026
Reply from Hays Travel - Halesowen
Thank you for your lovely review we really appreciate it :) - Mia C
Mia was excellent!
18 June 2026
Reply from Hays Travel - Halesowen
Hi Clive,
Thank you for your lovely review it was lovely to see you if you need anything please let me know :) - Mia C
They always make you feel welcome and…
They always make you feel welcome and Mia was very good at finding what we wanted,
24 June 2026
Reply from Hays Travel - Halesowen
Hi Mr Barlow,
Thank you for your lovely review I really appreciate it and it was lovely to book your holiday again! If you need anything you know where I am :) - Mia C
Hays Halesowen
Mia was so helpful and very informative regarding the holiday we booked. Nothing was too much trouble.All staff were very pleasant and polite telling us to just pop in if we have any questions about our holiday. I would 100% recommend Hays travel.
10 June 2026
Reply from Hays Travel - Halesowen
Hi Linda,
Thank you for this lovely review if you need anything else you know where I am.
Kind Regards,
Mia TM
Staff pleasant and very helpful always…
Staff pleasant and very helpful always book our holidays with them 😁😁
14 June 2026
Reply from Hays Travel - Halesowen
Hi Michael,
Hope all is well, thank you for this lovely review if you need anything else you know where we are. :)
Kind Regards,
Hays Halesowen
Booked exactly what it said on the tin…..
Walked into the branch told the sales rep everything I was interested in, she booked everything with full explanations and price of the extra excertions, came out fully satisfied and happy with what we’d booked,
Would definitely use again
12 June 2026
Reply from Hays Travel - Halesowen
Hi Michelle,
Thank you for your lovely review we do appreciate it. If you need anything else please don't hesitate to get in contact :) - Team Halesowen
Reply from Hays Travel - Halesowen
Hi Joan,
Thank you for this lovely review if you need anything else you know where we are. :)
Kind Regards,
Halesowen Hays Travel
Mia was very good and efficient
17 June 2026
Reply from Hays Travel - Halesowen
Hi Brian,
Thank you for this lovely review if you need anything else you know where we are. :)
Kind Regards,
Halesowen Hays Travel
Reply from Hays Travel - Halesowen
Thank you for your lovely review we hope to see you back in store soon and we wish you a lovely holiday! - Team halesowen
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