Great customer service. Courtney listened carefully to our needs and tailored what she offered to fit, taking advice from other staff with personal experience of the area when needed.
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See what reviewers are saying
Courtney from the Halifax branch was fabulous in tailoring a trip to Cappadocia and fethiye. Her ability to help us combine a perfect sightseeing and beach holiday was really appreciated. She kept us... See more
The ladies at Hays travel Halifax made us feel welcome, reassured and couldn’t help us enough to put together the package deal we wanted at the best price! They all worked together and you could tell... See more
We couldn’t fault the service from the minute we walked into the shop. Warm friendly greeting by all the staff. The time & effort Grace & the rest of the team put in to finding the best holiday to fit... See more
Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, United Kingdom
- 01422 734052
4.9
Excellent
926 reviews
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Reply from Hays Travel - Halifax
We appreciate your kind words! We are so glad you had a fantastic experience.
Holiday booked
The person I spoke to was fantastic and got the cruise that I wanted booked which is amazing thank you hays travel 😜
28 January 2026
Reply from Hays Travel - Halifax
Thank you for your great feedback! It was a pleasure to book your cruise holiday and hope you have the best time . :)
Ellie listened to everything we wanted
Ellie listened to everything we wanted, she was patient and nothing was too much. We booked our holiday to Bali! In the safe hands of hays travel Halifax
27 January 2026
Reply from Hays Travel - Halifax
Eleanora,
We're happy to hear that everything went smoothly while booking your holiday to Bali. It's great to know that we met your needs and that you felt supported.
Hays Travel
Helpful staff
Helpful staff, didn't rush us had plenty of time to decide where we wanted go A big thank-you to Nicole
14 January 2026
Reply from Hays Travel - Halifax
Thank you so much for your kind words! We’re really glad you felt supported and never rushed while making your decision. I’ll be sure to pass your lovely feedback on to Nicole — she’ll be thrilled. We hope to see you again soon!
Very efficient & helpful.
Daisy was very helpful & took time to look at different options.
18 January 2026
Reply from Hays Travel - Halifax
Thank you for your lovely feedback! We’re so pleased to hear that Daisy was helpful and took the time to go through different options with you. We’ll be sure to pass this on to her — she’ll really appreciate it!
Great advice and knowledgable staff
Great advice and knowledgable staff. Talked through several options and was extremely patient. Happy with the final outcome booking with all aspects discussed thoroughly.
23 January 2026
Reply from Hays Travel - Halifax
Thank you for your wonderful feedback! We’re delighted to hear that our team provided knowledgeable advice, patiently talked you through the different options, and made sure everything was discussed thoroughly. We’re so pleased you’re happy with your final booking and wish you a fantastic trip!
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us such a lovely review!
Reply from Hays Travel - Halifax
We appreciate you taking the time to share your experience with us! Thank you for booking with us.
Thalia was excellent
Thalia was excellent. She explained everything we needed to know about the cruise and answered all our questions with lots of information.
22 January 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us this fantastic review!
Knowledgeable friendly staff
Knowledgeable friendly staff, made the holiday selection and booking process an enjoyable experience.
14 January 2026
Reply from Hays Travel - Halifax
Thank you for booking with us Martin! We appreciate your feedback.
Staff was very helpful friendly and…
Staff was very helpful friendly and nothing was too much trouble also we had our 4 yr old grandson who near to the end of booking our holiday was getting a bit board but they entertain him so we could finish what we needed to
15 January 2026
Reply from Hays Travel - Halifax
Always a pleasure booking your holidays! and it was lovely to see little Freddie.
Pleasant young lady
Pleasant young lady, we got the holiday what we wanted.I have booked holiday's with Hays for many years and always will.
20 January 2026
Reply from Hays Travel - Halifax
We appreciate your continued trust in us for your holiday bookings. We're happy to hear that you got the holiday you wanted from our team!
Hays Travel Halifax
Reply from Hays Travel - Halifax
We appreciate your positive feedback! Thank you for coming into see you.
Hays Travel Halifax
Reply from Hays Travel - Halifax
Thank you Andrew! It was a pleasure to book your holiday and work with you.
Ellie :)
Very helpful and polite got us a lovely…
Very helpful and polite got us a lovely break
18 January 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us a review! We are so happy to hear that we got you a lovely break, and that our staff were helpful.
Hays Travel Halifax x
Courtney was amazing
Courtney was amazing. She made everything very clear and answered all our questions. The warm atmosphere every time I walk in is very welcoming
17 January 2026
Reply from Hays Travel - Halifax
We appreciate your kind words! Thank you for your feedback.
Hays Travel Halifax x
Reply from Hays Travel - Halifax
Always a pleasure booking your holidays Philip!
They can't do enough to help
They can't do enough to help, everyone is so polite and friendly and will try to get you the best deal.
15 January 2026
Reply from Hays Travel - Halifax
Thank you so much for your kind feedback. We’re delighted to hear that you found the team helpful, polite, and friendly, and that we were able to find you the best deal. Your comments are truly appreciated, and we look forward to helping you again in the future.
Ellie
Ellie, who arranged my holiday was lovely and patient with me. Nothing I asked of her was too much trouble. She displayed grest customer service and is sn asset to Hays Travel.
14 January 2026
Reply from Hays Travel - Halifax
Thank you so much for your kind words. I’m really pleased to hear that you were happy with the service you received. It was a pleasure helping you arrange your holiday, and I truly appreciate you taking the time to share your feedback. I hope you have a wonderful trip, and please don’t hesitate to get in touch if I can help with anything else.
Friendly and genuine
Friendly, warm, engaging and helpful staff.
I felt comfortable and relaxed immediately i walked into Hays Travel...
14 January 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to share your experience. We're happy to hear that our team made you feel so comfortable and relaxed during your visit. xx
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