Hays Travel - Harrow Reviews 

468
TrustScore 5 out of 5

4.8

324c Station Road, HA1 2DX Harrow, GB


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Rated 5 out of 5 stars

We always try to book our holidays with Hays Travel. We told Tryvell our budget and exactly what we were looking for, and he was incredibly patient in helping us find the right holiday. Nothing was to... See more

Company replied

Rated 5 out of 5 stars

Friendly helpful staff who do all the paperwork for you making it less stressful when navigating the booking process. They even contact you to tell you that the check-in has been opened and that you... See more

Company replied

Rated 5 out of 5 stars

We were served by Kate at your Harrow Branch. Kate was friendly, enormously helpful & very knowledgeable. We will definitely be using Hays again & requesting Kate. She is an asset to your company.

Company replied

Rated 5 out of 5 stars

The staff at the Harrow branch were so helpful and friendly. Due to this we decided to stick with Hayes Travel and not go to tui. It was so nice, the way that they went through the different holidays... See more

Company replied


Company details

  1. #22 of 200 best companies in Travel agent
  2. #7 of 38 best companies in Cruise agency
  3. #10 of 52 best companies in Cruise Travel Agency
  4. #5 of 33 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #9 of 96 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 324c Station Road, HA1 2DX, Harrow, United Kingdom

  • 02039252738

4.8

Excellent

TrustScore 5 out of 5

468 reviews

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4.8

All reviews

(468)

122,078 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I went to book a holiday for Rome

I went to book a holiday for Rome
She looked at all the offers & gave me a good holiday & the timings of the flights were light & she changed it. I think she was very pleasant wanted me to get a cheap deal. Then previous times I have been.

12 July 2026
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Reply from Hays Travel - Harrow

We are so pleased to hear that you had such a positive experience and that we were able to find you a great deal for your holiday to Rome. We always aim to provide excellent service.
Hays Travel Harrow

Rated 5 out of 5 stars

Thanks very much to Xander for helping…

Thanks very much to Xander for helping me book my holiday and accommodation along with it.

2 July 2026
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

Thank you for your kind words. Booking your Holiday was a pleasure. - Xander

Rated 5 out of 5 stars

Satisfying and friendly service

We always try to book our holidays with Hays Travel. We told Tryvell our budget and exactly what we were looking for, and he was incredibly patient in helping us find the right holiday. Nothing was too much trouble, and we were very happy with the service we received. We would definitely recommend Hays Travel and look forward to booking with them again

5 July 2026
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

Thank you for your kind words - it is always a pleasure to book your holidays for you -Tryvell

Rated 5 out of 5 stars

I love the personal touch

I love the personal touch. Everyone in the Harrow branch is so helpful and friendly

8 July 2026
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

Thank you for your feedback and very kind words.
It is very much appreciated.
Regards
Kate

Rated 5 out of 5 stars

Hays Travel in Harrow are the number…

Hays Travel in Harrow are the number one for me they always so helpful to me they are like families well done to Hays Travel.

5 July 2026
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Reply from Hays Travel - Harrow

Thank you for booking with us again - it is rewarding to help you book your next adventure - Amanda

Rated 4 out of 5 stars

Customer service great

Customer service great
George always very helpful and informative.

26 June 2026
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Reply from Hays Travel - Harrow

THank you for the lovely review! I hope you have a wonderful time- George

Rated 5 out of 5 stars

Very helpful and clear

Very helpful and clear

28 June 2026
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Reply from Hays Travel - Harrow

Thank you for taking the time to write a review, it was a pleasure to help with your 2027 Holiday- Amanda

Rated 5 out of 5 stars

Friendly helpful staff who do all the…

Friendly helpful staff who do all the paperwork for you making it less stressful when navigating the booking process. They even contact you to tell you that the check-in has been opened and that your boarding passes have been printed off and are ready for collection. Brilliant service.

28 June 2026
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

Thank you for the lovely review and booking with us again - Amanda

Rated 5 out of 5 stars

Great service

Tryvell has gone above and beyond with answering my endless questions and making the whole experience easy and not at all stressful.

30 June 2026
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Reply from Hays Travel - Harrow

Glad I was able to make the experience easy and stress-less for you. =) - Tryvell

Rated 5 out of 5 stars

Kate at your Harrow Branch

We were served by Kate at your Harrow Branch. Kate was friendly, enormously helpful & very knowledgeable. We will definitely be using Hays again & requesting Kate. She is an asset to your company.

30 June 2026
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

Thank you so much for your feedback and very kind words.
Really pleased we could book your travel for you. Look forward to seeing you again for the next one.
Many thanks
Kate

Rated 5 out of 5 stars

Have booked many holidays in Harrow .

Have booked many holidays in Harrow .
Always found all the staff, very helpful friendly and professional.

23 June 2026
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

Thank you for your kind review and booking your holidays with us - Amanda

Rated 5 out of 5 stars

Hello

Hello
We are very happy with our experience with Hays.
Staff were very helpful with our complicated needs. Specially George who was really patient with us.
Thank you

19 June 2026
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

Thanks so much for the lovely 5* review! I hope you have a lovely trip- George

Rated 4 out of 5 stars

Knowledgeable and helpful…

Knowledgeable and helpful representatives

12 June 2026
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

Thank you for taking the time to write a review your feedback is appreciated - Tryvell and Amanda

Rated 5 out of 5 stars

The staff at the Harrow branch

The staff at the Harrow branch were so helpful and friendly. Due to this we decided to stick with Hayes Travel and not go to tui. It was so nice, the way that they went through the different holidays and pricing. The fact that we can book everything under the same roof, holiday, transfer, wherlcgair arrangement, travel insurance ticks all the boxes. Well done guys!

13 June 2026
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

Thank you so much for your lovely review! I hope you have an amazing time and we look forward to seeing you again soon - George

Rated 5 out of 5 stars

Amanda in the Harrow branch was…

Amanda in the Harrow branch was absolutely amazing …
She sent so many choices of different holidays and found a cruise that is perfect for all 3 of us she’s didn’t give up until she got the best trip and to now have got a suite on this ship is like an amazing treat for us
Very grateful 🙏 to Amanda

9 June 2026
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Reply from Hays Travel - Harrow

Thank you so much for your feedback and very kind words.
So glad i could find the perfect cruise for you and your family.
Many thanks
Amanda

Rated 5 out of 5 stars

Amanda at Hays in Harrow was very…

Amanda at Hays in Harrow was very helpful. She gave me many choices of hotel and what they provide so I can check and read up on more. I then was able to make choice of hotel and was delighted that it has exceeded the standard I was looking for. When I arrived at my destination, I was very happy. I have already booked my next holiday with her.Thank you Amanda

4 June 2026
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

Hi Sofia,

Thank you for your feedback and very kind words.
Many thanks
Amanda

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