I was looking to book a group holiday over 2026 Christmas period in a good S Tenerife resort. From entering their travel agency in Harrow to complete a very satisfied confirmed booking only took 1.5 h... See more
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Extremely welcoming staff. I explained what I wanted and the representative, who is fairly new, Xavier was very confident and very good at searching for the most suitable flight. Explained every deta... See more
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As always Amanda was excellent even with me chopping and changing my mind lol. She made the whole experience easy. So friendly. Highly recommend Hays travel Harrow very friendly and nothing is to much... See more
Company replied
Amanda was very good. Between the 2 countries we were looking at, she told us which one was better to go for and look up the best hotel with the internally we gave her.
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Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
324c Station Road, HA1 2DX, Harrow, United Kingdom
- 02039252738
4.8
Excellent
496 reviews
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Very efficient and friendly.
3 May 2026
Reply from Hays Travel - Harrow
Thank you very much for your feedback and kind words
George in Harrow branch helped us to…
George in Harrow branch helped us to book a coach trip to Scotland with putting us at ease with his great approach to his work. He went beyond the call of duty to make it very clear and helpful towards our holiday.
He is a great asset to Hays !!
2 May 2026
Reply from Hays Travel - Harrow
Thank you so much for such a lovely review! I hope you have a fantastic time and we hope to see you again soon- George
Very helpful and efficient
Very helpful and efficient. Shout out to Xander and Kate for their care.
23 April 2026
Reply from Hays Travel - Harrow
Thank you for your feedback and very kind words, they are much appreciated.
Many thanks
Kate
Staffs was very helpful
Staffs was very helpful, Kate birthday guy who took my booking very good
21 April 2026
Reply from Hays Travel - Harrow
Thank you so much for your feedback and very kind words.
Many thanks,
Kate
Great staff
Kate was able to answer all my questions as it's my 1st ocean cruise.
And all the staff are great too.
21 April 2026
Reply from Hays Travel - Harrow
Thank you so much for your feedback and very kind words.
Many thanks,
Kate
Manager Amanda Emmerson
Manager Amanda Emmerson, always very helpful and very knowledgeable
18 April 2026
Reply from Hays Travel - Harrow
Thank you so much for your feedback and very kind words.
Many thanks,
Amanda
Reply from Hays Travel - Harrow
Thank you for the Kind Review it was a Pleasure to Book your Holiday. - Xander
Reply from Hays Travel - Harrow
Thank you very much for your kind words, It was a pleasure to help book your Holiday. - Xander
George was very pleasnant and…
George was very pleasnant and professional
in booking our holidays. He kindly gave us the benefit
of his experience and advice to which we were very
grateful.
Hays Travel Harrow : 03/04/26
2 April 2026
Reply from Hays Travel - Harrow
Thank you for the lovely 5* review! It was a pleasure to book your holiday, we all hope you have a lovely time- George
Reply from Hays Travel - Harrow
Thanks for your kind words =) - Tryvell
The travel agent/rep was very…
The travel agent/rep was very knowledgeable and friendly and made the whole booking experience easy.
29 March 2026
Reply from Hays Travel - Harrow
Thank you for your kind review! We hope to see you again soon- George
With Madam Amanda Emersion in-charge
With Madam Amanda Emersion in-charge, I am very
happy to do business with. I know her since Thomas
Cook days. Hays Travel should be proud of her. She
is a wonderful lady with wide knowledge of travel
industry.
26 March 2026
Reply from Hays Travel - Harrow
Hello Goutam,
Thank you very much for your feedback and very kind words.
Amanda was really helpful and all staff…
Amanda was really helpful and all staff really friendly.
22 March 2026
Reply from Hays Travel - Harrow
We appreciate your kind words and 5-star review! We are so glad that you found our team helpful and friendly; thank you for your feedback. Amanda
Omg what a brilliant service from…
Omg what a brilliant service from getting a quote to booking a holiday with Trayall. He went out of his way to get us the best 5 star hotel deal. Thank you so much and hopefully we will have a brilliant time away.
22 March 2026
Reply from Hays Travel - Harrow
Happy to help. Hope you have a lovely holiday =) - Tryvell
Same outstanding holiday booking experience!
Same holiday booking experience. Same outcome. Fantastic. George is a credit to the Hays Travel team ... I always feel I'm in safe hands and nothing is too much trouble, despite the current global travel challenges. Thank you and well done!
19 March 2026
Reply from Hays Travel - Harrow
It's always a pleasure booking your adventures, thank you for your amazing 5* review and I hope to speak to you again soon!- George
Helpfully throughout i search process…
Helpfully throughout i search process tyrell and manager gave sound advise...
15 February 2026
Reply from Hays Travel - Harrow
Glad you was happy with the service provided =) - Tryvell
Cruise holiday booking
The travel consultant George was very helpful in going through the options, selecting cabins and other related things like WiFi. We were very happy with his service and Hays’ overall help including getting foreign currency.
17 March 2026
Reply from Hays Travel - Harrow
Thank you very much for the lovely 5* review! We all hope you have a lovely cruise- George
Amanda was top notch 👌 she seamlessly…
Amanda was top notch 👌 she seamlessly took me through my search for a good deal and was able to get me a ticket that fits my dates and budget. And provide us with information for a possible cruise in the future.
14 March 2026
Reply from Hays Travel - Harrow
Thank you for your kind review - it as a pleasure to book your flight - Amanda
As usual friendly and helpful staff
As usual friendly and helpful staff. However I did request a seat reservation on national express, but they were unable to do so. They had not made one before, maybe next time.
6 March 2026
Reply from Hays Travel - Harrow
Thank you for continuing to use us =) - Tryvell
Excellent and knowledgeable service
10 March 2026
Reply from Hays Travel - Harrow
Thank you very much! Always a pleasure to serve you =) - Tryvell
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