Hays Travel - Harrow Reviews 

As usual friendly and helpful staff. However I did request a seat reservation on national express, but they were unable to do so. They had not made one before, maybe next time.

The welcome; the service; they listened to my request and patiently set about ensuring that my needs were met with courtesy and respect.
This was my first visit. I felt valued as a customer. They were recommended to me and I would certainly recommend them myself.

Excellent service. Insured I had full understanding of the booking along with my wishes listed for the hotel.

Great service as always
Staff members very nice and the person we booked the holiday with was very helpful

As Always Everybody Very Happy To Help

Walking in to your Harrow branch I was welcome in by a lovely lady, who asked could she help, I was not sure she would, not walked into a travel agent store for a long while, I was much surprised. After thinking she would help I relaxed.

Kate was excellent. Nothing was too much for her. She spent a long time getting exactly the holiday we wanted.

GREAT SERVICE AND AGENT TRYVELL EXTREMLY HELPFUL

Very professional, courteous , informative & welcoming

My name is MR.T As always I say they are lovely people and great atmosphere we ask many questions and you can tell they try everything they can to find something to happy with what you looking for, I must mention the manager AMANDA she's a very professional and her customers services is very high standards and helpful also my favourite to deal with is GEORGE he's very professional on his job, with modesty I travel the round of the world by Hayes travel at Harrowis the best of my best over all well done with kind regards.

Kate was patient and supportive in helping me make a decision that fit my budget. Would definitely recommend her and will be letting her support me booking any extras that I need.

I just want to say a huge Thank-You to Tryvell Allen -Charles. I came to Tryvell with a very specific holiday in mind to Madrid -Spain and asked him to see what he could do, he pulled through and got me exactly the holiday that I had in mind. In addition he arranged my preferred Airline to fly with and Hotel and plane seat. I was also Informed me about Travel Insurance and The Hays Travel Buy Back Guarantee which I found extremely useful. Tryvell Allen - Charles was thorough and helpful! 10/10 for his customer service experience. Very pleased with Tryvell. Huge thank you to you! I'll be back to book my next holiday.

Wonderful staff, most helpful to a first time cruiser. Cannot recommend Hays enough

I prefer seeing/speaking to someone about booking a holiday.

Friendly staff and very helpful
Got a lovely mug of coffee!!

Amanda looked after me at Hays travel in Harrow she was extremely helpful and a pleasure to deal with and will be looking forward to using her services again myself and my partner go away at least 5/6 times a year and we will definitely return

Very happy with the service. Thank you

I had an absolutely wonderful experience at Hays Travel Harrow yesterday, thanks to the exceptional service from George.
From the moment we started, George was friendly, patient, and genuinely listened to what I was looking for. I will be travelling with my 7 year old son and had a specific idea in mind, and he went above and beyond to find a holiday that matched our needs perfectly. His knowledge, enthusiasm, and attention to detail made the whole process stress-free and enjoyable.
George was amazing — professional, warm, and incredibly helpful. It’s rare to feel so confident and well looked after when booking a holiday, but he truly delivered outstanding customer service.
Thank you, George, for making this such a positive experience. I wouldn’t hesitate to recommend Hays Travel Harrow and will definitely be returning for future trips!

Solo booking for a week's holiday (air ticket & hotel) with some specific requirements in Rome. Booking ably managed by George. My planned-for hotel was unavailable so George proposed an adjacent alternative of equivalent standard but lesser cost. Paperwork faultless. Holiday itself worked out exactly as planned with no hint of problems. The usual very high-standard from Hays Travel. Thank you. I will return.

Kate (harrow branch)was absolutely excellent in finding our holiday to Spain. She called a few weeks before also and started the search for us then. Emailing over holidays to look at. Such great customer service.