As always the girls are very helpful, friendly, and help you get the best deal. They offer help with follow up information such as flights, check-ins etc. Many thanks to Emma for her help and explana... See more
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See what reviewers are saying
I wanted to go on a combined Gambia/Senegal holiday but no holiday company seemed to offer my specifications. Firstly Rebecca searched several options and, visiting Hays Travel shop, Emma then helped... See more
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Tierney who is a first year apprentice has arranged our dream holiday to Australia, Singapore and Thailand . She listened with patience to our wishes and helped put together our trip. We are so plea... See more
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From my first email inquiry to sitting in the office booking my trip, I was served by a young lady who listened to my questions, treated with kindness & respect, had every step explained thoroughly an... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Market Parade, PO9 1PY, Havant, United Kingdom
- 023 9247 0722
4.9
Excellent
526 reviews
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The staff members tgere are friendly…
The staff members tgere are friendly helpful and know what there doing . And always trying to find you the best price
17 January 2026
Reply from Hays Travel - Havant
Dear Mr Smith,
Thank you for taking the time to leave feedback regarding your experience with Hays Travel. It is a pleasure to hear your thoughts on our staff members, and we do hope to help you plan more holidays in the future.
Best wishes,
Georgia - Assistant Manager
My experience would of been excellent
My experience would of been excellent. But, full payment for cruise was requested on day of booking. Because payment is due 90 days before for cruises and Hays want the payment in their account prior to paying PO Cruises. Was confusing as all signage in shop stated only £50 deposit pp. My booking was placed on 24 Jan, cruise is 14 May.£200 deposit paid as didn't want to lose cruise. and dates. Full payment has now been paid 30 Jan 2026
25 January 2026
Reply from Hays Travel - Havant
Dear Mrs Poulter,
Many thanks for taking the time to leave feedback regarding your experience. We apologise for any confusion regarding the deposit and full payment T&Cs. As standard, Hays Travel collect full balances approximately 16 weeks prior to departure to ensure we are paying suppliers on time. I am pleased we were able to get you the balance extension and get the holiday booked for you!
Best wishes,
Georgia - Assistant Manager
Excellent friendly knowledgeable…
Excellent friendly knowledgeable service as usual. Always a pleasure to meet with the staff.
29 January 2026
Reply from Hays Travel - Havant
Dear Mrs Heath,
Thank you for taking the time to leave feedback regarding your booking experience with Hays Travel. It is always a pleasure to help you book your holidays, and we always look forward to seeing you.
Best wishes,
Georgia - Assistant Manager
Reply from Hays Travel - Havant
Thank you for leaving excellent feedback
Reply from Hays Travel - Havant
Thank you for leaving excellent feedback.
Many thanks,
Clare
Reply from Hays Travel - Havant
Dear Mrs Holland-Hunt,
Thank you for your kind feedback. We are pleased that you find the service to be calm and knowledgeable, and we are pleased to have been able to find and book your cruise holiday for you.
Best wishes,
Georgia - Assistant Manager
The lady was very helpful and also the…
The lady was very helpful and also the ladies in the Havant branch make us very welcome and they are all lovely ,we useHayes all the time .
11 January 2026
Reply from Hays Travel - Havant
Good morning Mrs Cattermole,
Thank you for taking the time to leave feedback. I am so pleased to hear that you feel welcome in store and continue to book with us. We look forward to seeing you again soon.
Kind regards,
Georgia - Assistant Manager
Excellent service from your staff
11 January 2026
Reply from Hays Travel - Havant
Good afternoon,
Thank you for taking the time to leave feedback regarding the service you received. Clare is relatively new to Hays Travel so it is wonderful to hear she is providing excellent service.
Best wishes,
Georgia - Assistant Manager
The service was excellent megan was so…
The service was excellent megan was so helpful and catered for all our needs and went above and beyond for us
4 January 2026
Reply from Hays Travel - Havant
Good afternoon Mr Sanders,
Thank you for taking the time to leave feedback regarding the service you received from Megan. Megan is relatively new to Hays Travel so it is excellent to hear that she is already going above and beyond for her customers.
We hope to see you in store again soon.
Best wishes,
Georgia - Assistant Manager
Reply from Hays Travel - Havant
Thank you for always booking with us & we look forward to helping you in the future with your holiday needs
Megan was amazing from start to finish…
Megan was amazing from start to finish explaining everything and helping us find the right holiday for us thank you very professional
28 December 2025
Reply from Hays Travel - Havant
Dear valued customer,
Thank you for your kind review - We will make sure this gets passed on!
We are glad Megan was able to find you the right holiday and we hope to see you again in the future!
Kind regards,
The Havant Team
Easy booking
Everyone is always so helpful and booking our holiday was quick and uncomplicated.
26 November 2025
Reply from Hays Travel - Havant
Dear valued customer,
Thank you for your feedback - we are so pleased we was able to make your booking a good experience!
We hope you have a great time away and we hope to see you again!
Kind regards,
Hays Travel Havant
Georgia at Hayes Travel in Havant went…
Georgia at Hayes Travel in Havant went overboard to help us plane our holiday in 2026. She was ble to overcome every little hurdle and come up with exactly what we wanted.
She is a great asset and credit to the company. Her knowledge encapsulated her courteous professional attributes exceeded all of our expectations.
A big thank you to Georgia a Hayes for making our visit so pleasurable.
9 December 2025
Reply from Hays Travel - Havant
Dear valued customer,
Thank you for your lovely feedback!
We’re so pleased to hear that Georgia went above and beyond to help plan your 2026 holiday.
We will make sure your kind words reach her.
Kind regards,
Hays Travel Havant
Reply from Hays Travel - Havant
Good morning Michelle,
Thank you so much for taking the time to leave feedback regarding the service you received. I am pleased I was able to help book your Marella cruise for next year - and I hope you are looking forward to it.
Best wishes,
Georgia - Assistant Manager
Emma in Havant branch is absolutely…
Emma in Havant branch is absolutely brilliant she is so professional and assists us with our bookings
20 November 2025
Reply from Hays Travel - Havant
Dear valued customer,
Thank you for taking the time to leave us a review — we truly appreciate your feedback!
We hope you have an amazing holiday and hope to see you again!
Kind regards,
Havant Hays Travel
Great Travel Agency
I have booked several holidays with Hays Havant Branch. The staff are all pleasant and efficient and will always answer any queries I have. I like the fact that they keep in contact with me from booking until I come back home. I would not go anywhere else now. Great travel agency.
18 November 2025
Reply from Hays Travel - Havant
Thank you so much for your lovely review..Look forward to seeing you again soon.
Excellent Service
Excellent Service. Great consultation. Found exactly the Holiday we wanted.
14 November 2025
Reply from Hays Travel - Havant
Thank you for leaving a review - We are so glad we was able to find you exactly what you wanted! We hope to see you again soon!
Up to the usual exceptional standard
I've been using Hay's Travel and Bath Travel before it for 25 + years and the friendliness and help given by the staff in Havant is always exceptional.
7 November 2025
Reply from Hays Travel - Havant
Dear Mr Watson,
Thank you for taking the time to leave feedback. I am pleased Emma was able to help book your Fred Olsen cruise for you, and we do hope to see you in branch again very soon.
Best wishes,
Georgia - Assistant Manager
Polite,informed staff
Polite,informed staff, excellent at at answering queries.We have used the branch before and have been very satisfied with the service
28 October 2025
Reply from Hays Travel - Havant
Dear valued customer,
Thank you for taking the time to leave your feedback - we truly appreciate it!
We are so glad we were able to make your booking process a positive experience.
We hope you have a lovely time away and hope to see you again!
Kind regards,
Hays Travel Havant
Staff very helpful
Staff very helpful, efficient and able to answer all questions simply. Everything dealt with quickly and ongoing details given.
30 October 2025
Reply from Hays Travel - Havant
Hi Mike,
Thank you for taking the time to leave feedback. I am so pleased we were able to help you book your flights to Berlin and we do hope to see you again soon.
Best wishes,
Georgia - Assistant Manager
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